AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Apple
Android
Samsung
Other Phones & Devices
Wearables
AT&T Cell Booster
Phone & Device Upgrades
Let us help protect you from unwanted calls, text messages and spam.
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Get the new Samsung Galaxy S24 on the nation's largest & most reliable network!
I just got a galaxy note s20 with 5g. The 5g in my area is causing my connection to be slower than 4g lte. I would like to turn off the 5g. When I go into the connections menu and mobile networks I don’t have the network mode menu item. Only: mobile data, international data roaming, allow 2g service
Questions
•
Samsung
16.3K
19
I have two phones on my account. Samsung Note 20 (phone 111-111-1111) and Iphone 13 pro max (phone 222-222-2222). The samsung is free and clear but the apple has installments. I switched the phone numbers thinking I could cancel one later but was told that the installment is on the Line
Questions
•
Phone & Device Upgrades
9
0
0
I have a Microsoft Lumia 950. Will this device work with my AT&T plan?
Questions
•
Other Phones & Devices
8
1
0
Accepted Solution
I have an old Lumia 830 locked to AT&T. I am trying to cut down on screen time, so I want to use this as my daily phone because the Windows Mobile app store is no longer supported. I have an AT&T SIM card from 2022, and when I put it in the phone, it won't accept it and thinks it's from anot
Questions
•
Other Phones & Devices
40
7
How do I get my iPhone on AT&T to ring longer before going to voicemail? 3/24/2024
Questions
•
Apple
35
9
0
Hi request an unlock code for my phone QS5509A when I get the code I put it on the phone I see unlock unsuccessful appear on the screen please help me
Questions
•
Android
57
2
0
I couldn’t be more angry right now. So my sister joined our AT&T family when they had a promotion for iphone 15 and she traded in her excellent condition iphone 13 for an iphone 15. She was not getting the credit on her bills and I contacted customer service they said it usually applies after 3
Questions
•
Phone & Device Upgrades
119
28
I am on a Samsung Galaxy mobile device, away from home. There are two public available wifi networks, one is att-wifi and the other is attwifi - Passpoint. I can connect to the att-wifi but internet is not available, so basically useless. When I attempt to connect to the attwifi - Passpoint it prese
Questions
•
Android
22
2
0
all 800/877/855 numbers come back as "call cannot be completed at this time" At any time! help! my wifes T-Mobile phone dials them just fine but my ATT iphone wont!
Questions
•
Apple
20
4
0
Accepted Solution
Official Solution
Closed
I purchased a brand new iphone through ATT. Discovered the cable port has never worked (usually use wireless charging, needed to use a cable on a trip). Despite having insurance and AppleCare, I have to pay $150 to get a "new" phone, which arrived today and is actually a rebuilt phone instead of new
Questions
•
Apple
47
9
0
I have two phones on my account. Samsung Note 20 (phone 111-111-1111) and Iphone 13 pro max (phone 222-222-2222). The samsung is free and clear but the apple has installments. I switched the phone numbers thinking I could cancel one later but was told that the installment is on the Line
Questions
•
Phone & Device Upgrades
9
0
0
Closed
I?m in Namibia now and there is no service connecting despite the locals I am with having full bars everywhere we go. They are on MTC NAMIBIIA. This is the only provider showing up for me but when i connect to it manually nothing happens. Please help!
Questions
•
Android
24
0
0
I’ve reset my hot spot mr1100, but the attadmin password doesn’t work.
Questions
•
Other Phones & Devices
25
0
Closed
Re Samsung Galaxy S22 voice-bug. I have an alarm-type male voice giving me a "motivational" time to get up and get going message. The male voice uses foul language, and in a familiar way like a voice mail. It's a "get the "f" up and get going" like an alarm would be set up. But, I did not choose thi
Questions
•
Samsung
23
0
0
buenas tardes el dia jueves trate de actualizar mi celular por medio se smartwitch, pero en el proceso se quedo la pantalla celeste con unas letras, ya no puedo hacer nada, fui a la tienda oficial de samsung y me dijeron que ellos no pueden hacer nada ya que el celular esta registrado por AT&T,
Questions
•
Samsung
25
0
0
Closed
Hi i bought one broken iphone from facebook marketplace,i found that its locked to att and i cant use it any more i placed device unlock req,but its denied for payment due i would like to know how to get unlock code as the owner of the phone not responding to my calls, and this phone is with me ,,
Questions
•
Apple
31
0
0
Accepted Solution
Official Solution
I have an IPhone which is locked by AT&T , can you help me unlock it please
Questions
•
Apple
437
4
0
Accepted Solution
Official Solution
Hi. I'm here checking if these links are malicious.
Questions
•
Android
113
5
0
Accepted Solution
Official Solution
i was trying to upload my id but it won?t let me use the link
Questions
•
Apple
96
2
0
Accepted Solution
Official Solution
I recently won a competition AT&T was hosting, and the prize included a new Galaxy S24U. The phone arrived but since this was never activated on the AT&T network the IMEI is not showing up as an AT*T phone when submitting a device unlock request. I have called customer service and went to my
Questions
•
Samsung
94
2
0
Accepted Solution
I have an ASUS Zenfone 9 model ASUS_AI2202. It's been working fine on AT&T since the summer.Recently, possibly just after I upgraded to Android 14, the phone started crashing.It only crashes when the SIM card is inserted.Not a boot loop, but less than a minute after booting or inserting the SIM
Questions
•
Other Phones & Devices
92
14
0
If you're shopping for some a birthday, anniversary, graduation or any special occasion, AT&T has the great savings on the latest smartphones, tablets, smartwatches and more.
Get the new Samsung Galaxy S24, S24+ or S24 Ultra on the nation's largest & most reliable network!
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.