AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Apple
Android
Samsung
Other Phones & Devices
Wearables
AT&T Cell Booster
Phone & Device Upgrades
Let us help protect you from unwanted calls, text messages and spam.
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Get the new Samsung Galaxy S24 on the nation's largest & most reliable network!
Hey i was wondering do you need root to do this any more? I want to install/run apps over wireless to stop all this cable switching. I have also read that it can cause some errors though? That was on old posts on this site, I was wondering is it reliable and easy to do now?
Questions
•
Other Phones & Devices
7
1
0
I have had a cheap phone sitting dormant in the corner for a year now and decided to get a cheap prepaid plan on it. When I went to unlock it. At&t said this device has had too many unlock attempts and to try again in 30 days. This is completely a straight up lie. It was literally sitting there
Questions
•
Android
14
2
0
I can connect Galaxy S10e to the car with bluetooth, but not to my earbuds. I had wiped my phone and reinstalled everything. After which, I can only connect my bluetooth to my car, not my ear buds. Why?
Questions
•
Android
23
3
0
Closed
I can't make or receive calls. Texting is just fine both ways. When I try to make a call, immediately the call ends without ringing. When someone tries to call me, they are immediately sent to voicemail without notice to me that they called. My monthly plan is on auto pay and has just been paid wit
Questions
•
Android
29.2K
60
When retrieving voice-mail, the timestamp is on the incorrect time zone. How do I change it?
Questions
•
Android
9
1
0
We are currently switching from AT&T to Verizon. my partners phone number switched over fine. Mine claims it transferred but when we went to active the new phone with Verizon it says my phone number is locked and to contact AT&T. I submitted a request online to have the number unlocke
Questions
•
Apple
11
0
0
HI, My boyfriend and I both have the Samsung Galaxy S22+. After he did the upgrade this weekend, neither one of us see or have the notifications of Delivered, read, etc. We have not changed our settings, and they all show that we should be getting them
Questions
•
Samsung
3.3K
8
Accepted Solution
Ive been seeing online that other people with locked att phones have been able to get the one ui 6 update for their s23 ultra but when I try to do it it keeps saying software update interrupted, please try again in 24 hours. It has been saying this for months and I already have tried everything and
Questions
•
Samsung
2.4K
29
We are currently switching from AT&T to Verizon. my partners phone number switched over fine. Mine claims it transferred but when we went to active the new phone with Verizon it says my phone number is locked and to contact AT&T. I submitted a request online to have the number unlocke
Questions
•
Apple
11
0
0
When entering my address and zip code for iTunes it’s telling me my zip code is incorrect. But my entire address is correct.
Questions
•
Apple
8
0
0
Tengo un Samsung s23 ultra, me aparece que la última actualización de software Fue en febrero del año pasado y aun no actualiza, e tratado de actualizar y me aparece que no hay ninguna actualización que revise en 24 horas y así me sigue pasando
Questions
•
Android
12
0
0
can you transfer data from an phone with the apple log blinking to a new iphone
Questions
•
Apple
16
0
0
Apparently there was a misconfigured file on the Femtocell Gateway that caused links to go down for certain service areas. The fix has been put in place so the Cell Booster should be working now. You may have to power cycle your phones and then power them back up so they can re-register themselves t
Questions
•
AT&T Cell Booster
35
0
had to do a factory reset due to a corrupt message. After doing that, all the apps reloaded and the texts, pictures, etc. The only problem is that there is a one year (exactly) gap between new and old text messages and phone call logs. Any idea what to do to restore those missing items? Seems to me
Questions
•
Android
57
0
0
Accepted Solution
My phone is locked on the att network and I am outside the United States I need to unlock my iPhone The report shows that it is not in the database IMEI:354058245689526
Questions
•
Apple
47
8
0
Accepted Solution
Official Solution
I bought a used iPhone in Ukraine without knowing anything about the blocking. Is it possible to somehow revise it taking into account these details and unlock it? There are correspondence and receipts for payment.
Questions
•
Apple
38
4
0
Accepted Solution
Official Solution
I want to upgrade my at&t locked S7 to an unlocked S10e. So I remove the sim card in the s7 and put in the s10e and at&t will recognize my number and new phone? Then switch transfer the files in the s7 to the s10e? Will the at&t firmware that enables video calling be in the s10e then sin
Questions
•
Android
32
3
0
Accepted Solution
Received approval and an unlock code for a Samsung note 8. The code is incorrect. Contacted AT&T support and they advised I would need to submit the request through ATT prepaid. As far as I can tell, ATT prepaid does not have a separate procedure for unlocking devices. So what do I do?
Questions
•
Samsung
28
10
0
Accepted Solution
I bought an Iphone 15 promax on fb marketplace and the seller said it can be unlocked cause it was paid off already. But when I tried unlocking the phone on the AT&T website, it showed that it still has balance left and that it cannot be unlocked. So I just got scammed and the seller will just r
Questions
•
Apple
26
4
0
Moms give us everything. Let us help you find the perfect gift to say thanks to the mom in your life.
Surprise them with a Mother's Day gift that connect us!
Get the new Samsung Galaxy S24, S24+ or S24 Ultra on the nation's largest & most reliable network!
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.