Wireless

i have an 11pro paid off that's should be unlocked but it says its still on a account(has to be mine) and has to be removed before unlock. Problem is I have 3 other active lines and those 3 phones are only ones I can see, I don't know how to get to this old phone on my account to remove it.

My watch was stolen and I had AT&T Protect Advantage when it happened, but my husband just canceled the insurance without me knowing. Will they still cover it since the insurance was in place when it happened? I tried pinging in and calling the bar where I was, but someone clearly shut it down i

I had insurance coverage and my watch was stolen. I went to make a claim and did not realize the day prior, my husband canceled the insurance, BUT I had insurance when the wearable was stolen. Is the item covered because I had insurance at the time of the theft (through AT&T/Asurion)?

This whole program is insane. "Mail in your phone and we will give you $1000 credit in three months." What an effing scam! I mailed my phone in back in Jan 2023. It is now January 2024. After multiple calls and hours on the line, I finally got a guy to confirm what I already knew: AT&T received

So I traded in an iPhone 11 for the iPhone 14, at the time of trading in the iPhone 11 the promotion was 800 in billing credits for the iPhone 11. So I decided to trade the phone in and proceed with the trade in. After two month I receive a promotion card in the mail of 150$ for my iPhone 11 and I’v

We purchased a iPhone 11 in November but decided to go with the iPhone 12 mini instead. We spoke to a customer service rep who said to use to use the return label and said we could use USPS to ship.  We had our mailman scan the box but we were told we didn't need a tracking number.  Now i

We have tried for days to add an authorized user to our account. 5 phones...onevwas stolen. In order to purchase a new phone, must be an authorized uset. Neither app nor customer service is wirking outi think they have scripts including that it is the first time they heard about the problem. Intetne

Samsung Galaxy A52: I've got my unlock code from ATT. I put the new sim card in, reboot, but there is no popup box that comes up to enter the code. I've went to the connections and did the scan network operators but it will not show the new one, just ATT, Verizon, T-Mobile and a 313100(?). Does anyo

Learn what you'll need to do to send your trade-in Returning your device just got a bit easier. Once you move your data from your old phone to your new one, you will use the box your new device came in to ship the trade-in. You'll pack it up, tape the box closed (included), and place the shippin

I am having an issue when I do the Quick Start Transfer where I get a message"Connection to your other phone was lost. Reset iphone to start setting phone up again." This happened twice now. Both phones are side by side. Went through a fair amountof the process. I think it was after the Siri setup w

I had insurance coverage and my watch was stolen. I went to make a claim and did not realize the day prior, my husband canceled the insurance, BUT I had insurance when the wearable was stolen. Is the item covered because I had insurance at the time of the theft (through AT&T/Asurion)?

I am having an issue when I do the Quick Start Transfer where I get a message"Connection to your other phone was lost. Reset iphone to start setting phone up again." This happened twice now. Both phones are side by side. Went through a fair amountof the process. I think it was after the Siri setup w

My PlayStation Portable connects to the hotspot fine but it won’t let me do the remote play to connect to my PS5 back home

When I picked up my phone upgrade from my local store, (which messed it up the first time, but that’s a whole different debacle) they gave me my shipping box and my shipping label then told me verbatim “Just tape the label to the box and drop it off in the USPS package drop off.” So I did exactly th

Should I put my DL number into activearmor?

Our Business phone numbers have a CNAM which shows up on landlines but not AT&T wireless. Some of our numbers show up with "Los Angeles, CA" and some show up as "Spam risk". How can I fix this to show our CNAM? 

My ATT bill is due in a few days. Is that bill for the next month of service or the past month of service? I changed providers and am trying to find out if I am obligated to pay this bill or not.

My pixel pro 8 is having issues randomly disconnecting (no sim error) and I am told that this update will fix it.

Is there a way to pay just towards your phone cost, and not phone usage.

I placed an order yesterday for a device upgrade ( I'm eligible) and placed an order for store pickup. I went to the store to collect the phone, the store agent ran a fraud check with another online agent, who asked me some questions on phone. It wasn't audible at all, still I answered the questions

Account was closed due to unrelated illness that happened to me, just got back on my feet trying to figure out how to reinstate a closed account. Can anyone help me with this, not much information online.