Internet with AT&T Fiber

I have been with ATT Home Internet for a few months and feel like I made the biggest mistake switching over. I am so tired and frustrated with the lack of ATT internet service. My signal drops or pauses every few minutes several times a day. It disconnects everything TV, wifi, etc.  This is b

I am looking to get AT&T fiber internet but I am wondering, am I required to rent and use the AT&T gateway or am I allowed to not rent one and use a different modem/router?

Can AT&T please resolve this matter ASAP and provide substantive communication? I had an AT&T fiber installation appointment for Wed, Apr 10, 2024. AT&T called me the night before stating that technicians would be unable to make it due to an "outside facilities issue" and that technicia

I can log into the app, but when it loads it is just a blank blue screen. I have tried deleting and reinstalling the app, clearing the cache, and restarting my device. Nothing is working. Help!

I was told I would receive $250 + $50 for switching and only received $150 + $50. Where’s the other $100?

Hi we currently have Spectrum internet and it (Edited per community guidelines). We work and live in Moraine, Ohio as we own our business. We were hoping to get Fiber Optic but it is not available in our area. Can you please let me know how we can get it in our area? Thanks,  Beth

Hello, We have about 100 circuits with AT&T. An aggregator that our company is involved with suggested that we switch out our AT&T Circuits and go with a service company they work with - ACC.  It turns out that ACC is a wholesale marketer of AT&T Services. We prefer working with

Does AT&T Send out technicians on billable calls?We have an installation that is over 90 days old. It was not connected to our Main Distribution Frame in the building we occupy. We would prefer to have AT&T make the extension but our 'Aggregator' is saying that AT&T is refusing to assi

I am wanting to relocate my shed in the backyard. Where I want to place it is under the fiber line that runs overhead from the utility pole to my house. Is it ok. To put a shed under a fiber line and is there a minimum distance that needs to be between the top of the roof of the shed and the fiber l

Hi! We were looking to pass our WAN IP to our Palo Alto via our Meraki switch.We seem to be having issues getting all the correct settings to configure it into Passthrough/Bridge but what are all the settings I should look for when switching over to my WAN IP on my BGW320-500?

My home was built in 2017 when one lot was subdivided into 7. After the construction was finished, ATT installed Fiber infrastructure buried in my neighbor's front yard. But only one address of the 7 shows Fiber available in ATTs system. After some digging in my neighbor's yard, I found this infrast

Can a tenant be denied services in an active on community. This means Att is already installed for the whole complex and each unit has a router and account number attached to it and no other service provider can service this complex because of the type of contract had between the property and Att. T

AT&T recommends that we turn on Active Armor. But, it turns off 'randomly'.  I checked my SHM this morning, and found Active Armor OFF.  When it had been ON the last time I had checked. Calling customer support to find out why gave me a lame assurance that its turning off is not a cau

I set up the BGW320 that AT&T shipped to replace a flakey Arris today and it went amazingly well, copied over my same Wifi name and pw, and all the devices connected with no issues...except one. The Chamberlain/Liftmaster MyQ gateway for our garage door opener consistently says it's offline. &n

I have a Pace 5268AC gateway, and 1,000 Gig fiber. I just changed from U-Verse to Direct Streaming ATT TV. Is this still the best gateway for my streaming TV? Will ATT provide a better replacement? I currently have about 30 devices attached to my network.

I was sent my self installation kit yesterday. We tracked down where the fiber box should be, but there is nothing there for us to plug our new kit in. I’ve read other forums that there is a $99 charge to have a tech sent to install a new in these cases, despite having been told that fiber service i

Since around April 2, 2024, my Internet access to a site in Singapore, www.dasko.org, has experienced massive packet loss. The problem started when traffic stopped being routed (I think) through Colorado Springs or somewhere, through some sites that seem to be in China and Hong Kong. See my tracero

Hello - I am an engineer who is redesigning a site entrance to meet state DOT standards. The redesign will necessitate lowering the AT&T manhole cover several inches.  Please let me know who I should talk with at AT&T about this.