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Construction Project - Convert from Overhead Fiber/Copper to Buried

My property currently has telephone poles in the rear of the property, carrying electric (ComEd), copper and fiber AT&T service, and Comcast cable TV/internet service. As part of an upcoming construction project, I plan to have these telephone poles removed and the overhead AT&T service bur

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When port forwarding, none of the selected ports actually open.

I've tried all kinds of things, restarting my equipment, checking through basically every setting on my web interface, etc etc. But no matter what I do when I check the port, its always closed and people can't connect to my servers.

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7

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Official Solution

Connecting your Printer to WiFi

Connecting your Printer to WiFi   Connecting via WPS Locate your printer manual. You will want to learn how to access the printer WiFi settings. Some printers are able to connect via WPS. If your printer has the capability to connect this way: Log into your gateway at http://192.168.1.2

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Internet Air - Turn 5G Off

Can you turn off or disable 5G on the new Internet Air modems? Thanks!

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Trying to get in contact with someone from NC Mapping department

Hello,  I am trying to contact a representative who can help me get a map of the lines in Asheville North Carolina. I have an address and a picture of the area. I work for a surveying company.  Thanks!  

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VPN Connectivity Stopped Working

All of a sudden, my VPN Connectivity into my company stopped working. All my other devices are working just fine but for some reason I cannot connect via VPN using Zscaler to company network. It works fine in I use my mobile hotspot. I have tested using Wifi and hard wiring my laptop. After testing

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Does AT&T have a modem/Router with Fiber output instead of ethernet cables?

We have fiber internet and the default router that AT&T provides only has an ethernet cable for output connections. I just recently configured a pfsense micro PC with an 2x SFP+ connections. I want to do a passthrough connection from the AT&T modem to my pfSense micro PC using fiber. 

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Lost contacts

All contacts are gone. Have no other device or account with contacts. There is no deleted contacts or restore contacts option when I go to contacts.

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Official Solution

Data Breach

What is AT&T doing about the recent data breach, besides claiming it did not come from their network?

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ACP Program was never applied to my account after re-certifying

I was asked to re-certify for my ACP Program with AT&T back in December which I did and applied. I have confirmed with ACP and have in writing that I was already receiving ACP benefits with my new application for AT&T. Fast forward I am charged the original price and no benefits. I assumed i

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When port forwarding, none of the selected ports actually open.

I've tried all kinds of things, restarting my equipment, checking through basically every setting on my web interface, etc etc. But no matter what I do when I check the port, its always closed and people can't connect to my servers.

Questions

7

0

0

Trying to get in contact with someone from NC Mapping department

Hello,  I am trying to contact a representative who can help me get a map of the lines in Asheville North Carolina. I have an address and a picture of the area. I work for a surveying company.  Thanks!  

Questions

8

0

0

Lost contacts

All contacts are gone. Have no other device or account with contacts. There is no deleted contacts or restore contacts option when I go to contacts.

Questions

5

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How do I remove a question that I posted here yesterday? It should be posted in Internet Equipment.

Yesterday I posted a question here: What stand-alone hardware firewall is compatible upstream of my AT&T Pace 5268AC? It should be posted in Internet Equipment.  I don't want to double-post.  Thanks.

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Linked Accounts

Trying to unlink accounts. When prompts followed "Remove this account"  does not appear.

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8

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Accepted Solution

Underground Fiber Terminal identification help

My home was built in 2017 when one lot was subdivided into 7. After the construction was finished, ATT installed Fiber infrastructure buried in my neighbor's front yard. But only one address of the 7 shows Fiber available in ATTs system. After some digging in my neighbor's yard, I found this infrast

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Accepted Solution

Official Solution

Actiontec modem with Internet 25

Can I use my existing Actiontec C2000A modem with Internet 25? It has bonded VDSL2+ capabilities.

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Official Solution

Closed

Outdoor cell towers

I am trying to find out who I should speak with about a temporary outdoor cell tower for an event August 23 - August 25 in CT. Our flagship event is Dream Ride and you can find info at:  https://dreamride.org/  We get about 10,000 visitors and the event benefits Special Olympics from 41

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Lowering Manhole Cover

Hello - I am an engineer who is redesigning a site entrance to meet state DOT standards. The redesign will necessitate lowering the AT&T manhole cover several inches.  Please let me know who I should talk with at AT&T about this.

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New BGW 320 Gateway: Liftmaster/Chamberlain MyQ not compatible?!?

I set up the BGW320 that AT&T shipped to replace a flakey Arris today and it went amazingly well, copied over my same Wifi name and pw, and all the devices connected with no issues...except one. The Chamberlain/Liftmaster MyQ gateway for our garage door opener consistently says it's offline. &n

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Need underground cabling.

Hi, We took a new connection for our new home. they have provided the wiring and stuff so fast. I appreciate it. But they need to connect the main line to provide the internet. for that need some underground work. its been 3 days every call with the customer service say same answer that "technician

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