AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Wireless Account & Billing
Features & Services
Phones & Devices
AT&T PREPAID
Let us help protect you from unwanted calls, text messages and spam.
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Get the new Samsung Galaxy S24 on the nation's largest & most reliable network!
Was curious if anyone received the $5 outage credit from back in February? I didn’t have service for most of the day and have not received any credit for that disruption.
Questions
•
Wireless Account & Billing
39
6
0
Hi I want to get static IP address for the current account. I have $35 Mobile hotspot/Tablet plan (prepaid ). Number associate with account 402-805-0***. Thanks, Ashish.
Questions
•
AT&T PREPAID
4
0
0
Within the last month we are unable to get any service in Monroe,GA. This has never been a problem before. The AT&T store said it's a down tower and it is not going to be repaired. Why would that be so?
Questions
•
Features & Services
6
0
0
I was mislead by an employee at a Target kiosk. He purposely misled me into thinking that our old phones that we still owed on through Verizon would be incorporated into our AT&T bill. That bill would have been $244.00, a savings of over $150. He NEVER once told me that we would hav
Questions
•
Wireless Account & Billing
27
3
0
Hi, I have 3 main questions I was wondering if you might have an answers to? 1) The time on the Data Usage listing on your AT&T website always shows the time being an hour after the text is received or sent. Is that because of different Time Zones? I live in AZ. 2) My Wife sent a ?TEST? text from he
Questions
•
Wireless Account & Billing
19
2
0
I am needing to finish setting up our Apple Business Manger and I need ATT Reseller number as we purchase our Apple devices thru our business account with ATT. Where can I get that number to add to our profile. I also need to get our Apple Business Manager added to the Company account for future dev
Questions
•
Features & Services
143
7
0
Accepted Solution
Official Solution
Dear AT&T Customer Service, I hope this message finds you well. I am writing to urgently request your assistance regarding my AT&T account, which I requested to cancel and stop auto payment for cellular number (edited as per community guidelines) Despite my request, I have noticed charges
Questions
•
Wireless Account & Billing
33
5
0
Got a text after activating that says my phone won't work on their system? (Edited per community guidelines)?
Questions
•
Phones & Devices
10
1
0
I cannot make or recieve calls on my Galaxy A71 5G lte phone for 4 days now. Incoming go straight to voicemail, outgoing hangup immediately. I have turned off the phone, reset all settings, checked sim card, updated all software/security, paid my bill, disconnected and reconnected to wifi, and every
Questions
•
Phones & Devices
7
0
0
Accepted Solution
Official Solution
I got a gmail say my phone number transfer complete,and it told me to restart my phone,and I do it but when I turn in back on the signal icon becomes transparent,and I can’t use the eSIM,can’t make a calls or receive calls and text,data.i am using AT&T prepaid and I was activate today
Questions
•
AT&T PREPAID
25
2
0
Hi I want to get static IP address for the current account. I have $35 Mobile hotspot/Tablet plan (prepaid ). Number associate with account 402-805-0***. Thanks, Ashish.
Questions
•
AT&T PREPAID
4
0
0
Within the last month we are unable to get any service in Monroe,GA. This has never been a problem before. The AT&T store said it's a down tower and it is not going to be repaired. Why would that be so?
Questions
•
Features & Services
6
0
0
I cannot make or recieve calls on my Galaxy A71 5G lte phone for 4 days now. Incoming go straight to voicemail, outgoing hangup immediately. I have turned off the phone, reset all settings, checked sim card, updated all software/security, paid my bill, disconnected and reconnected to wifi, and every
Questions
•
Phones & Devices
7
0
0
Tengo un Samsung s23 ultra, me aparece que la última actualización de software Fue en febrero del año pasado y aun no actualiza, e tratado de actualizar y me aparece que no hay ninguna actualización que revise en 24 horas y así me sigue pasando
Questions
•
Phones & Devices
15
0
0
can you transfer data from an phone with the apple log blinking to a new iphone
Questions
•
Phones & Devices
16
0
0
Looks like hundreds have posted same, with ATT "experts" advising to uninstall/reinstall, clear caches, etc - but that's not solving the problem. I have an iPhone 15 and still can't get it working. Any real advice?
Questions
•
Features & Services
17
0
0
Accepted Solution
Official Solution
I added the International Day Pass today, 4/18, for a trip I am taking on 4/25. Do I need to turn off Roaming now or when I get to my international destination?
Questions
•
Features & Services
165
9
0
Accepted Solution
Twice in just the past couple of years I have received notification from AT&T that my account information has been compromised, and you offer me some kind of Experian service free of charge to be alerted if my account(s) become impacted. This basically shifts the responsibility to me to keep an
Questions
•
Wireless Account & Billing
94
2
0
Accepted Solution
Closed
I need to file a complaint with corporate. An employee needs to go work for mcdonalds. I want my (Edited per community guidelines)ing money back from a bill i paid and then cancelled 4 days later. They said I would get a refund. Now they say.....oh sorry for you, no refund. Auto payment, been with a
Questions
•
Wireless Account & Billing
64
7
0
Accepted Solution
AT&T U highway robbers! I traded in my iPhone Pro Max 13 with the value of $850. I only had your services for less than 6 months because of the poor connectivity issues and the outages that you had. By the way, I never received a credit for either. Looking back to my paperwork if I leave your se
Questions
•
Wireless Account & Billing
64
19
0
Official Solution
I think it is pretty sorry that ATT will not accept Lifeline credit in Oklahoma. You did however accept ACP. I guess $9.25 opposed to $30.00 just isn't worth your effort. Very disappointing.
Questions
•
AT&T PREPAID
55
7
0
Moms give us everything. Let us help you find the perfect gift to say thanks to the mom in your life.
Surprise them with a Mother's Day gift that connect us!
Get the new Samsung Galaxy S24, S24+ or S24 Ultra on the nation's largest & most reliable network!
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.