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Stop DNS hijack and ping?

When the fiber side of the modem goes down due to a cable issue or hardware failure outside the premises, the BGW320-505 modem hijacks DNS and gives the false impression to my router that the network is still up. The modem resolves any character string whatsoever to its own local IP address and resp

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Box in yard damaged and needs to be replaced

I had a cave-in in my front yard from a leak in the city drainage. The city fixed the cave-in and leak but the AT&T box in the ground near where it happened is deformed and broken from the ground shifting. The cover is also broken and no longer fits properly since the underground part of the box

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686

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YoutubeTv stopped working. AT&T fiber internet. Samsung smart TV.

I have a Samsung s90c smart TV and I’m using Samsung’s YoubeTV app on at&t internet. YouTubeTv worked fine until January 29 and then it stopped loading channels/videos.  Everything else on the TV works fine.  I have no problem with Samsung’s apps for Youtube, Prime, FrndlyTV, MAX, Plu

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126

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Open 2 ports for a custom application

Hi I followed the steps to enable custom application ports. I enabled port 3000 and 3333 for one of the pc’s on the network. I do see this show up on the router page. However I still pass a request to this op and port . The help complains the connection is refused.

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BGW210-700 drops all incoming 6in4 packets?

I'm trying to set up a Hurricane Electric IPv6 tunnel using an OPNsense system behind a BGW210-700 RG, but it turns out that despite disabling the packet filter and pretty much every other firewall option in the RG, it drops all incoming 6in4 (IP protocol 41) packets. The logs list the reason as "U

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23

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AT&T Internet Bandwidth Utilization Reporting

I have the 1000 Mbit fiber internet package and am trying to find a way - without replacing their router or running another device to pass-through trace the traffic - not to mention the pain that is dealing with the WiFi traffic. AT&T should be able to provide this reporting to us with relative ease

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Missing AT&T utility box cover (10" round)

Hello, I noticed a missing cover on 10" round utility box behind my house. This is for the broadband cable, and could be a hazard for kids that like to play back there. How do we get AT&T to replace it?

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On waiting list for 13 years

When can I expect AT&T to offer fiber at my home address in San Jose ? The "check availability" button on the AT&T web site shows that DSL (Internet 25 plan) is the only service available, currently. No 5G (Air service) or fiber. The broadbandnow map shows there is fiber about half a mile do

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39

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Fiber Availability- Allen, TX 75002

I am new to the community and have a few questions. (Note: I read over 100 posts but gave up that route) I used to have fiber in Addison TX.  I get marketing mail saying I can get fiber (from ATT not third party). BUT when I enter my address into the availability tool, it shows 50mbps inter

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727

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Internet Air and VPN

Has anyone found a solution to the incompatability of Internet Air with VPNs. The speed using a VPN is almost nonexistant and my conversation with AT&T resulted in: It's a issue and our engineers are working on it. I don't have fiber in my area so that isn't an option.

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(11)
Autopay Payment Method after Fraud Alert

As a potential victim of the 73 million user's whose data was breached by AT&T's negligence, I have decided to use my Apple Cash account as a method of payment. After the data breach, AT&T has the gall to request either a debit card or bank router codes or else my bill will increase by $5 pe

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How do I remove a question that I posted here yesterday? It should be posted in Internet Equipment.

Yesterday I posted a question here: What stand-alone hardware firewall is compatible upstream of my AT&T Pace 5268AC? It should be posted in Internet Equipment.  I don't want to double-post.  Thanks.

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Linked Accounts

Trying to unlink accounts. When prompts followed "Remove this account"  does not appear.

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17

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Difficulty accessing my account

I have AT&T Internet service and I have DirecTV. On March 30 I got an email stating my account passcode was reset because of the data breach. Well, the email did NOT contain any information on how to change the passcode. In the process of trying to login/reset my password, I've obtained an ema

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Malicious link

Possible malicious links Hi. I'm here checking if these links are malicious. I only clicked on a link for a twitter page and these links showed up. I also wanted to know if cbs[.]gov[.]il is a legit site. Is there a way to check for specific malware in your apps?

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Seeking Advice: Enhancing Image Quality with Remini App?

Hey AT&T Community, I've been experimenting with different apps to improve the quality of some of my older photos, and I recently came across the Remini app. I'm curious to hear if anyone here has experience using it and what their thoughts are. Specifically, I'm interested in knowing: Does Re

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Trending Accepted Solutions

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Service or not service?

I will like to know the meaning of the marking flags

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Closed

Outdoor cell towers

I am trying to find out who I should speak with about a temporary outdoor cell tower for an event August 23 - August 25 in CT. Our flagship event is Dream Ride and you can find info at:  https://dreamride.org/  We get about 10,000 visitors and the event benefits Special Olympics from 41

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Return ATNT equipment

I have returned the device to ATNT via UPS on March 27th. But I received an email saying that my device has not been returned to ATNT for a month.

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Need underground cabling.

Hi, We took a new connection for our new home. they have provided the wiring and stuff so fast. I appreciate it. But they need to connect the main line to provide the internet. for that need some underground work. its been 3 days every call with the customer service say same answer that "technician

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Extender Options

Hello all, Are there non ATT wireless extenders that work with the BGW320 Modem/Router? I thought I saw a list somewhere but can no longer find it. Thanks, Leo

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