AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Wireless Account & Billing
Features & Services
Phones & Devices
AT&T PREPAID
Let us help protect you from unwanted calls, text messages and spam.
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Get the new Samsung Galaxy S24 on the nation's largest & most reliable network!
I recently switched to AT&T and i cannot receive calls from anyone who’s not an AT&T customer, or at least it seems that way. I can receive calls from my mother and sister who are both on AT&T as well but i cannot receive calls from my friend who is on Verizon. I also cannot receive text
Questions
•
Phones & Devices
1.9K
3
Accepted Solution
I have an old Lumia 830 locked to AT&T. I am trying to cut down on screen time, so I want to use this as my daily phone because the Windows Mobile app store is no longer supported. I have an AT&T SIM card from 2022, and when I put it in the phone, it won't accept it and thinks it's from anot
Questions
•
Phones & Devices
40
8
Closed
How do I cancel the spotify free trial? I don't want to be charged at the end of the trial and I cannot find a place to cancel. Thanks.
Questions
•
Wireless Account & Billing
65
3
0
I need help unlocking my phone. The app does not work the website tells me to use the app and Motorola tells me to talk to at&t. My phone is prepaid and is well over a year old and has had service the entire time isn't on an installment plan or stolen. It was a Christmas gift from my sister and stil
Questions
•
AT&T PREPAID
5
1
0
My question is very simple. Hopefully the answer is simple too, but here's the background that leads to the question:My wireless account contains 5 lines. Two lines are used by two daughters who use Iphones.One daughter. I'll call number 1, switches her data "off" on her phone. The other daughter
Questions
•
Features & Services
16.2K
8
0
I just got a galaxy note s20 with 5g. The 5g in my area is causing my connection to be slower than 4g lte. I would like to turn off the 5g. When I go into the connections menu and mobile networks I don’t have the network mode menu item. Only: mobile data, international data roaming, allow 2g service
Questions
•
Phones & Devices
16.3K
19
We have multiple lines. My husband has a woman co-worker blocked on his phone, through his phone contacts? there?s nothing installed to block the number across our entire account. Periodically I check my son?s (young teenager) usage and phone to ensure he?s following rules, and tonight while in the
Questions
•
Features & Services
12
0
0
I have two phones on my account. Samsung Note 20 (phone 111-111-1111) and Iphone 13 pro max (phone 222-222-2222). The samsung is free and clear but the apple has installments. I switched the phone numbers thinking I could cancel one later but was told that the installment is on the Line
Questions
•
Phones & Devices
9
0
0
Accepted Solution
Official Solution
So some guys claiming to work for ATT came by and offered us a ATT deal because "ATT was buying Verizon towers and offering deals for switching for those who are noncustomers and those with atleast ATT Fiber" and got one of my family members to to sign everyone up for it. Other forums told me that
Questions
•
Wireless Account & Billing
73
20
0
We have multiple lines. My husband has a woman co-worker blocked on his phone, through his phone contacts? there?s nothing installed to block the number across our entire account. Periodically I check my son?s (young teenager) usage and phone to ensure he?s following rules, and tonight while in the
Questions
•
Features & Services
12
0
0
I have two phones on my account. Samsung Note 20 (phone 111-111-1111) and Iphone 13 pro max (phone 222-222-2222). The samsung is free and clear but the apple has installments. I switched the phone numbers thinking I could cancel one later but was told that the installment is on the Line
Questions
•
Phones & Devices
9
0
0
I have an Android radio in my car, and I use my phone's hotspot to connect it to the internet. When I turn on ActiveArmour, it disables my hotspot. How do I set up my phone to be able to use both at the same time?
Questions
•
Features & Services
10
0
0
Why is it I can't view my usage details for January and February's billing cycles of this year. I have no problem viewing current usage or any of last years usage details. Just January and February of this year. I have never been able to see January 2024 now its February 2024 to. Never had this issu
Questions
•
Wireless Account & Billing
17
0
0
Closed
I?m in Namibia now and there is no service connecting despite the locals I am with having full bars everywhere we go. They are on MTC NAMIBIIA. This is the only provider showing up for me but when i connect to it manually nothing happens. Please help!
Questions
•
Phones & Devices
24
0
0
Accepted Solution
Official Solution
I have an IPhone which is locked by AT&T , can you help me unlock it please
Questions
•
Phones & Devices
437
4
0
Accepted Solution
Official Solution
I am on the unlimited starter plan and I brought my own phone. Is there a termination fee if I want to cancel service. I can?t find anywhere on my account that says I?m in a contract with AT&T.
Questions
•
Features & Services
187
2
0
Accepted Solution
Official Solution
My wife owns the ATT account and we are divorcing. What options do I have?
Questions
•
Wireless Account & Billing
115
3
0
Accepted Solution
Official Solution
Hi. I'm here checking if these links are malicious.
Questions
•
Phones & Devices
113
5
0
Accepted Solution
Official Solution
i was trying to upload my id but it won?t let me use the link
Questions
•
Phones & Devices
96
2
0
If you're shopping for some a birthday, anniversary, graduation or any special occasion, AT&T has the great savings on the latest smartphones, tablets, smartwatches and more.
Get the new Samsung Galaxy S24, S24+ or S24 Ultra on the nation's largest & most reliable network!
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.