AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Discuss all the Samsung devices available from AT&T.
15.3K
my phone turned off and will not turn back on. Battery was not low, charged works and bill was paid and spouse has a working phone.
Questions
10
1
0
My dad did the Samsung Note trade in for my current samsung S22 phone, but my dad unfortunately got terminated from his previous job and has been unemployed for over 2 years, so there has been no payments on my at&t plan. Phone number has been given to someone else already and I don;t know what
Questions
26
2
0
I had recently bought a Samsung Galaxy Note 10+ from my neighbor (the phone is paid off and he's an active at&t customer with no outstanding balance) anyway the portal that the customer service number keeping telling me to use isn't working and hasn't been for 2 days giving me the same error mes
Questions
26
3
0
Samsung Galaxy A52: I've got my unlock code from ATT. I put the new sim card in, reboot, but there is no popup box that comes up to enter the code. I've went to the connections and did the scan network operators but it will not show the new one, just ATT, Verizon, T-Mobile and a 313100(?). Does anyo
Questions
17
4
0
I updated my Samsung Watch 4, it did not properly complete because it says it needs to charge, so I put it back on my charger, and it is not charging. We went through the phone, and synced the update together, but it is not finishing it. Once again it is not charging, the update is not finishing, an
Questions
20
2
0
Accepted Solution
Got this phone from AT&T and I'm still paying for it. Can't make calls, send or recieve text messages. No data. Tried all troubleshooting steps. Reset network, delete cache.
Questions
2K
32
0
I have submitted a request to unlock Samsung Galaxy Fold 4 exactly one week ago and I have not seen any update on the status. I need just the network unlock code.
Questions
18
2
0
I work in a downtown area with max 5g service, but when I try to load a web page it will not connect or load. If the website does load it is constantly buffering or takes forever to resume, just scrolling social media at lunch. I never had this issue with Verizon so has anyone else experienced this?
Questions
1.9K
9
0
Samsung.com often has better offers than AT&T direct. However, for YEARS, since Galaxy S9, I have been completely unable to buy an AT&T branded from directly from Samsung.com and it always says my account is ineligible, or has some other useless error. For example, right now, I can trade in
Questions
38
6
0
I have been an AT&T user since I got my first phone in 2005. We have used multiple Samsung devices and never had any issues until this recent experience. I bought a Samsung Galaxy Z Fold 4 for my wife in March 2023. We had no issues with the phone until a week ago which is just after the manufac
Questions
33
2
0
Let us help protect you from unwanted calls, text messages and spam.
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Get the new Samsung Galaxy S24 on the nation's largest & most reliable network!
Closed
Re Samsung Galaxy S22 voice-bug. I have an alarm-type male voice giving me a "motivational" time to get up and get going message. The male voice uses foul language, and in a familiar way like a voice mail. It's a "get the "f" up and get going" like an alarm would be set up. But, I did not choose thi
Questions
33
0
0
Accepted Solution
Official Solution
It is not clear from the descriptions I have read what the settings should be for the Basic Cruise Package on a Samsung Note 10. I have the International Day Pass.
Questions
20
1
0
If you're shopping for some a birthday, anniversary, graduation or any special occasion, AT&T has the great savings on the latest smartphones, tablets, smartwatches and more.
Get the new Samsung Galaxy S24, S24+ or S24 Ultra on the nation's largest & most reliable network!
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
Learn how everyone gets
With eligible trade-in. Any year. Any condition.