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Will AT&T send my trade in phone back to me if I don?t accept their value

Using trade in for credit on purchase of a new phone. If I don?t like ATT?s offer, can I get phone back?

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11

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I got a notification from Intuit that my social security # has been compromised due to AT&T

Hello, I have received a notification that my social security # has been compromised by the AT&T leak. I have not been a customer for quite a few years and this is just absolutely ridiculous.  I need to contact someone with the company to take them up on their offer for free protection for

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514

9

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Social Security Number found on dark web. Breached site AT&T

I have security alerts if email, social security number is found on dark web. I do NOT have AT& T at this time but tried to sign up for their cellular service, long story. They lost one of the phones that was supposed to be delivered to me. I get a monthly bill with the same credit on it from AT

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248

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Unlock Refurbished Phone

I recently bought a refurbished iphone SE 2020 edition off of the internet. It seems to be locked to att. When I submitted a request to unlock so I can use my own sim, the request bounced back and told me that IMEI for my phone was still unpaid. However, since I have just received my phone I cannot

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12

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iphone is missing from my Unopened Return- Am I being scammed?

My dad recently sent back his unopened iphone 14 and after weeks of trying to get confirmation that AT&T received it, they finally told me they did receive it. But now AT&T is saying there wasn't a phone in the returned Apple box and that it had been opened. I know for a fact my dad didn't m

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9

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Unlink Accounts

I was on someone else’s plan. We called and removed my line. I now have a separate AT & T account. However, our accounts are still linked under the app. I have called, chatted and tried everything to unlink the accounts and nothing is working.

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38

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slow 5G data service

I work in mid-town Atlanta. When at work sitting in my office with a window view of the street I will have 3 to 4 out of 5 bars of service - strong connection. However, my mobile data is slower than old dial-up service. I've reset my service, checked dozens of things with phone tech support and gott

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17

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Accepted Solution

Official Solution

Closed

Unable to become a customer because AT&T cannot verify identity.

Long story short, I have invested around 8 hours or so trying to become an AT&T wireless customer and because I share a name with my father and grandfather, I cannot be verified and complete the order. During the order process in-store for new phone, phone number porting, etc there is a step

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Security feature that keeps number from being ported to a new phone

Do you offer this feature?

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19

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Voicemail greeting is now in British.

Whenever anyone calls me, and they get my voicemail, the voicemail greeting is in a British voice instead of American. I've tried changing languages and other stuff, but it's not changing. Galaxy S22 Ultra. I'm at a loss as to how that happened, and how to change it. Nothing I've tried has helped.

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iphone is missing from my Unopened Return- Am I being scammed?

My dad recently sent back his unopened iphone 14 and after weeks of trying to get confirmation that AT&T received it, they finally told me they did receive it. But now AT&T is saying there wasn't a phone in the returned Apple box and that it had been opened. I know for a fact my dad didn't m

Questions

9

0

0

Voicemail greeting is now in British.

Whenever anyone calls me, and they get my voicemail, the voicemail greeting is in a British voice instead of American. I've tried changing languages and other stuff, but it's not changing. Galaxy S22 Ultra. I'm at a loss as to how that happened, and how to change it. Nothing I've tried has helped.

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14

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AT&T cell service is down?

Is there another outage for ATT? I am at work and some of my coworkers are also on SOS.

Questions

41

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Apple Logo Blinking

can you transfer data from an phone with the apple log blinking to a new iphone

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12

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Closed

Apple Logo Blinking

can you transfer data from an phone with the apple log blinking to a new iphone

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10

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Active Armour does NOT allow Identity Monitoring entries

Looks like hundreds have posted same, with ATT "experts" advising to uninstall/reinstall, clear caches, etc - but that's not solving the problem. I have an iPhone 15 and still can't get it working. Any real advice?

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12

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Trending Accepted Solutions

(35)

Accepted Solution

When is ATT going to push out the April update?

My pixel pro 8 is having issues randomly disconnecting (no sim error) and I am told that this update will fix it.

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292

3

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Official Solution

I Cancelled ATT service. Do I still need to pay the bill?

My ATT bill is due in a few days. Is that bill for the next month of service or the past month of service? I changed providers and am trying to find out if I am obligated to pay this bill or not.

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269

10

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Official Solution

iPhone payment

Is there a way to pay just towards your phone cost, and not phone usage.

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228

2

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Official Solution

Lost iPhone

How can I locate my lost iPhone if I don't know my login info to sign into my account?

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118

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Official Solution

Device upgrade pain

I placed an order yesterday for a device upgrade ( I'm eligible) and placed an order for store pickup. I went to the store to collect the phone, the store agent ran a fraud check with another online agent, who asked me some questions on phone. It wasn't audible at all, still I answered the questions

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