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Wireless

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Security feature that keeps number from being ported to a new phone

Do you offer this feature?

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Voicemail greeting is now in British.

Whenever anyone calls me, and they get my voicemail, the voicemail greeting is in a British voice instead of American. I've tried changing languages and other stuff, but it's not changing. Galaxy S22 Ultra. I'm at a loss as to how that happened, and how to change it. Nothing I've tried has helped.

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4

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Accepted Solution

What is AT&T doing to secure its servers????

Twice in just the past couple of years I have received notification from AT&T that my account information has been compromised, and you offer me some kind of Experian service free of charge to be alerted if my account(s) become impacted. This basically shifts the responsibility to me to keep an

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13

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slow 5G data service

I work in mid-town Atlanta. When at work sitting in my office with a window view of the street I will have 3 to 4 out of 5 bars of service - strong connection. However, my mobile data is slower than old dial-up service. I've reset my service, checked dozens of things with phone tech support and gott

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7

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Social Security Number found on dark web. Breached site AT&T

I have security alerts if email, social security number is found on dark web. I do NOT have AT& T at this time but tried to sign up for their cellular service, long story. They lost one of the phones that was supposed to be delivered to me. I get a monthly bill with the same credit on it from AT

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39

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AT&T is committing consumer fraud with their 'Buy One, Get One Free' Promotion for Apple Watch

I called the AT&T customer service to update my new AT&T account and the Agent that was helping me told me about the ATT 'Buy One, Get One Free' Promotion for Apple Watch. Her name was "Joy" and she mentioned she had special authorization to give me a deal where I just have to pay installmen

Questions

226

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Outage

Any update to the wireless outage? The outage part of the app says my service is good… but mine and everyone else’s on ATT is definitely not good.

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36

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Wi-Fi hotspot

Do I need to buy a prepaid card to activate the hotspot.

Questions

10

1

Accepted Solution

Official Solution

Secure Family App not working on any devices

As soon as I open the ATT Secure Family app, I get a pop up message that states “unable to complete your request. Please, try again later”. This happens on all my devices.

Questions

291

10

AT&T promo salesperson at Target Davis, CA and MY Personal Information

Hello, I supplied my PIN to AT&T salesperson at Target but then had to leave.  How do I know if my information was compromised? How do I identify any changes made to my account?

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12

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(24)
Voicemail greeting is now in British.

Whenever anyone calls me, and they get my voicemail, the voicemail greeting is in a British voice instead of American. I've tried changing languages and other stuff, but it's not changing. Galaxy S22 Ultra. I'm at a loss as to how that happened, and how to change it. Nothing I've tried has helped.

Questions

4

0

0

AT&T cell service is down?

Is there another outage for ATT? I am at work and some of my coworkers are also on SOS.

Questions

25

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Apple Logo Blinking

can you transfer data from an phone with the apple log blinking to a new iphone

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10

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Closed

Apple Logo Blinking

can you transfer data from an phone with the apple log blinking to a new iphone

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7

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Active Armour does NOT allow Identity Monitoring entries

Looks like hundreds have posted same, with ATT "experts" advising to uninstall/reinstall, clear caches, etc - but that's not solving the problem. I have an iPhone 15 and still can't get it working. Any real advice?

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11

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Closed

PHONES DONT WORK ANYMORE

After just writing a long detailed description, your page failed and refreshed and it disappeared. Holy (Edited per community guidelines). You guys (Edited per community guidelines) so bad.  CANT TEXT, CALL OR USE INTERNET ANYMORE THE SECOND I LEAVE MY HOUSE Went to AT&T store today, it was packed w

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14

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Trending Accepted Solutions

(35)

Accepted Solution

When is ATT going to push out the April update?

My pixel pro 8 is having issues randomly disconnecting (no sim error) and I am told that this update will fix it.

Questions

275

3

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Accepted Solution

Official Solution

I Cancelled ATT service. Do I still need to pay the bill?

My ATT bill is due in a few days. Is that bill for the next month of service or the past month of service? I changed providers and am trying to find out if I am obligated to pay this bill or not.

Questions

262

10

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Accepted Solution

Official Solution

iPhone payment

Is there a way to pay just towards your phone cost, and not phone usage.

Questions

216

2

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Accepted Solution

Official Solution

Lost iPhone

How can I locate my lost iPhone if I don't know my login info to sign into my account?

Questions

107

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Accepted Solution

Official Solution

Device upgrade pain

I placed an order yesterday for a device upgrade ( I'm eligible) and placed an order for store pickup. I went to the store to collect the phone, the store agent ran a fraud check with another online agent, who asked me some questions on phone. It wasn't audible at all, still I answered the questions

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