Features & Services

Features & Services

Tips for getting the most out of your wireless features.
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(38242)
slow 5G data service

I work in mid-town Atlanta. When at work sitting in my office with a window view of the street I will have 3 to 4 out of 5 bars of service - strong connection. However, my mobile data is slower than old dial-up service. I've reset my service, checked dozens of things with phone tech support and gott

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Security feature that keeps number from being ported to a new phone

Do you offer this feature?

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17

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Closed

unlocking iphone

received approval, erased reset, not unlocked, waited 48 hours erased and reset still not unlocked.

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12

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Caller id premier

Hello, on my premier account there seems to be no way to change my outgoing caller id, it shows company name, need to change to my own name etc…tried calling support constantly getting disconnected by them…can anyone help?

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16

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RingCentral not receiving wireless calls

We use RingCentral for our business and are having reports that ATT&T wireless customers are getting a busy signal when trying to call in. Is there something that can be done to resolve this? It is causing a pretty serious disruption to our business.

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13

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Att phones all over cannot call ring central lines

We have confirmed that there is a nationwide issue with AT&T not being able to call out while using cellular to any business utilizing RingCentral as a phone company. Does anybody have any advice on how to deal with this? Ring Central says it’s AT&T’s problem and AT&T says to reboot your

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211

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Someone use my E-mail address to sign up for vehicle wifi

Dear AT&T Customer Service, I hope this email finds you well. I am writing to address a recurring issue that I've been experiencing recently regarding your vehicle service. Despite not being subscribed to any AT&T vehicle service, I have been consistently receiving emails from your company r

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19

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Hosport

Not working

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11

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Accepted Solution

Caller ID on outgoing calls

MY name shows up on each family member's outgoing call because all the phones are under my single account. I would like to add their names to their phones. How is that done?

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15

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time zone setting

Why is my account summary showing CDT at the top and CST on the detailed description of each call? This is a discrepancy in two time zones for the same call and it is on every call.  This is probably why I cannot get my comments or my online chat posts to be seen.  I am in a time warp.

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(7)
Active Armour does NOT allow Identity Monitoring entries

Looks like hundreds have posted same, with ATT "experts" advising to uninstall/reinstall, clear caches, etc - but that's not solving the problem. I have an iPhone 15 and still can't get it working. Any real advice?

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PHONES DONT WORK ANYMORE

After just writing a long detailed description, your page failed and refreshed and it disappeared. Holy (Edited per community guidelines). You guys (Edited per community guidelines) so bad.  CANT TEXT, CALL OR USE INTERNET ANYMORE THE SECOND I LEAVE MY HOUSE Went to AT&T store today, it was packed w

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16

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Is my Driver License number safe on Active Armor?

Should I put my DL number into activearmor?

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18

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Business phone numbers show up as "Los Angeles, CA" or "Spam risk" on AT&T Wireless but not on landlines.

Our Business phone numbers have a CNAM which shows up on landlines but not AT&T wireless. Some of our numbers show up with "Los Angeles, CA" and some show up as "Spam risk". How can I fix this to show our CNAM? 

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15

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Why texting is unreliable in some areas

Texting to one particular network tmobile, is not possible using wifi and sometimes not reliable not using wifi

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20

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ATT Passpoint - connected without internet

My spouse and I both have android phones. We both connect to the same attwifi passpoint. Her connection says connected and she is able to use the internet. However, my connection says "connected without internet" and I am unable to go online. I have reset my phone multiple times with the same outc

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Trending Accepted Solutions

(4)

Accepted Solution

Official Solution

iPhone payment

Is there a way to pay just towards your phone cost, and not phone usage.

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222

2

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Accepted Solution

Official Solution

Winegard GW-1000 Gateway

I would like to add Winegard Gateway GW-1000 to my RV. It takes a AT&T SIM card. What do i need to add to my plan to support this ?

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30

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Accepted Solution

how do i find the location of a phone when a call was made?

these has to be a log that shows what cell tower was being used, right?

Questions

20

1

0

Accepted Solution

Caller ID on outgoing calls

MY name shows up on each family member's outgoing call because all the phones are under my single account. I would like to add their names to their phones. How is that done?

Questions

15

2

0

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