AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Learn about all the wireless features available to you!
6.7K
My Hotspot isn't working! Can you help? The device is in service I checked Settings > Personal Hotspot > "Allow Others to Join" and "Maximize Compatibility" My computer finds the device, but when I select the device for my Wi-Fi network, my computer displays the error saying "Failed to enabl
Questions
17
1
0
I have an Android radio in my car, and I use my phone's hotspot to connect it to the internet. When I turn on ActiveArmour, it disables my hotspot. How do I set up my phone to be able to use both at the same time?
Questions
20
5
0
It took me number of hours in the ATT corporate store in the Woodlands Texas to get this conversion done. After returning home I've received text message on one of the personal cell phones with ATT service that this conversion did not go through. I've called provided number and after another few hou
Questions
31
2
0
Accepted Solution
I have searched and followed the instructions all the way through and still have yet to find the date that my contract ends. I have paid off the phone so I would like to know when my contract ends and I can cancel.
Questions
16
1
0
Issue: Cannot enable Wi-fi calling for Motorola one 5G ace. This is a supported device per AT&T's web site. https://www.att.com/idpassets/images/support/pdf/Compatible-Wi-Fi-Calling-Devices-on-ATT-Network.pdf Following AT&T's instructions to enable Wi-Fi calling for this phone ... at step 3
Questions
20
1
0
Accepted Solution
Official Solution
I've spoke with att customer service twice about enabling wifi calling on my unlocked OnePlus 12 the first time they said I needed a software update that they'd send to me and never got. Next time they tried a few things and then created a support ticket. I still don't have wifi calling or video cal
Questions
104
12
0
Hello, NumberSync is missing from the watch. Not in the pull down list from the top and not in Connections area in settings. It's simply missing. It is connected to an ATT mobile plan. It can call and receive calls on the number assigned to it, with my Note turned off. It does not seem like
Questions
802
13
Accepted Solution
How to remove NextUp from monthly charge. Phone is almost paid for, is certainly over half paid down.
Questions
25
3
0
I have confirmed my phone (Motorola Razr Plus 2023) is unlocked and has two IMEI numbers. I am trying to use two sim cards for this phone (one sim, one esim). Somehow, I couldn't find the "SIM Cards" option under "Network & Internet", so, I am not able to add esim information. I followed this
Questions
43
10
0
Accepted Solution
Official Solution
I am on the unlimited starter plan and I brought my own phone. Is there a termination fee if I want to cancel service. I can?t find anywhere on my account that says I?m in a contract with AT&T.
Questions
188
2
0
Let us help protect you from unwanted calls, text messages and spam.
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Get the new Samsung Galaxy S24 on the nation's largest & most reliable network!
I upgraded my phone and ever since I upgraded my phone I cannot activate my active armor on my new phone it keeps telling me we get a snack error code 13-01-05
Questions
30
0
0
Accepted Solution
I have searched and followed the instructions all the way through and still have yet to find the date that my contract ends. I have paid off the phone so I would like to know when my contract ends and I can cancel.
Questions
16
1
0
If you're shopping for some a birthday, anniversary, graduation or any special occasion, AT&T has the great savings on the latest smartphones, tablets, smartwatches and more.
Get the new Samsung Galaxy S24, S24+ or S24 Ultra on the nation's largest & most reliable network!
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.