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Roaming charges

Twice AT & T has billed for international roaming charges that were disabled. Before sending my 14 y.o. daughter to Europe I visited an AT & T store in person in Siant Louis Park, MN to ensure that she wouldn't be able to incur additional charges. It took the store rep. almost an hour to fig

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24

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Trade In Help

We traded in a phone on 12/1/23 and took the phone to our local AT&T store; I have a receipt with the trade-in amount, promotion, and condition of the phone. After 5 months, we still do not have the credit promised. We have called several times over the past 4 months and offered several excuses

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15

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request unlock device

I have been a customer before currently, I'm not . I don't own any bill, I tried to request to unlock my device for two months but they refused because I was cancer my account they couldn't find my old information. I don't understand why they at&t don't have any information at all. So far I can

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6

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I want my old phone number, PLEASE

I have been trying for a long time to get my childhood phone number of (715)832-4404. Can you please help me or send me in the right direction of getting information on how to do this?  I want to switch it to my cell phone.  

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13

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Email-to-text not working properly/timely

For several months now, sending emails to AT&T devices via ########## @txt.att.net or ########## @mms.att.net have either not gone through at all (no kickback on the email server, just not received on the device texted), or been received days later. The service sending the email-to-text simultan

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342

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How do I get rid of two-step verification?

My AT&T wireless account on line was recently changed so that a text to my phone was required for logging on. I don't always have my phone and it isn't always on, so this is very inconvenient for me. I would like to take this feature off my account, but was told by customer service today March 15, 2

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Complete frustration- time to end an almost 20 year business relationship

As the title states, it's time to end an almost 20 year relationship with AT&T. Yesterday was the final straw, so I write this to make a statement and to convey my total and utter frustration with AT&T. I'm sure I'm not alone in this sentiment and hopefully this is useful to not only the "hi

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14

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Accepted Solution

Unlocking Device After Paid Off

Hi everyone, I switched 2 lines over to AT&T in January 2023 and got a free iPhone 14 Pro (36 months of credits) for trading in an iPhone 12. Last week I switched over my personal wireless account to a newly created business account and paid off the iPhone 14 Pro. When trying to unlock online,

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30

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inbound calls

When calling my families four cell numbers from a land line it goes fast busy, anyone know who's problem the cell or landline side of AT&T?

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7

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Gaming notifications not coming through.

I used to get notifications from two gaming apps I have when I first got this phone (Galaxy A54), but I've suddenly stopped receiving them out of the blue without me doing anything. I can still receive notifications from any other app, just not from these two gaming apps. Do not Disturb is off.

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(22)
request unlock device

I have been a customer before currently, I'm not . I don't own any bill, I tried to request to unlock my device for two months but they refused because I was cancer my account they couldn't find my old information. I don't understand why they at&t don't have any information at all. So far I can

Questions

6

0

0

Complete frustration- time to end an almost 20 year business relationship

As the title states, it's time to end an almost 20 year relationship with AT&T. Yesterday was the final straw, so I write this to make a statement and to convey my total and utter frustration with AT&T. I'm sure I'm not alone in this sentiment and hopefully this is useful to not only the "hi

Questions

14

0

0

inbound calls

When calling my families four cell numbers from a land line it goes fast busy, anyone know who's problem the cell or landline side of AT&T?

Questions

7

0

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Unlimited Your Way - Premium PL, Extra EL, and Starter SL per line cost chart for AT&T consumer plans.

Updated for 2024 as there were lots of changes in the past year (I've got a few older versions of this floating around). Tablets in a UYW plan are $20.99 and placed on Starter priority with 15GB of hotspot (with HD streaming option). Wearables are $10.99. 99¢ increase: Some older plans that were

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18

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November new line promotion

I am trying to find out what the promotion was to add a new line and purchase a new iPhone 14, from around November 12?

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16

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No a actualizado el software

Tengo un Samsung s23 ultra, me aparece que la última actualización de software Fue en febrero del año pasado y aun no actualiza, e tratado de actualizar y me aparece que no hay ninguna actualización que revise en 24 horas y así me sigue pasando

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Trending Accepted Solutions

(43)

Accepted Solution

Official Solution

International Day Pass

I added the International Day Pass today, 4/18, for a trip I am taking on 4/25. Do I need to turn off Roaming now or when I get to my international destination?

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180

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Accepted Solution

Official Solution

Urgent: Stop Auto Payment and Refund for Service after Account Cancellation

Dear AT&T Customer Service, I hope this message finds you well. I am writing to urgently request your assistance regarding my AT&T account, which I requested to cancel and stop auto payment for cellular number (edited as per community guidelines) Despite my request, I have noticed charges

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94

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Accepted Solution

I want my money back for my iPhone pro max 13 that I traded in!

AT&T U highway robbers! I traded in my iPhone Pro Max 13 with the value of $850. I only had your services for less than 6 months because of the poor connectivity issues and the outages that you had. By the way, I never received a credit for either. Looking back to my paperwork if I leave your se

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71

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Accepted Solution

Official Solution

Why does my signal icon show full bars but is transparent?And I can’t make and receive call or text even use data

I got a gmail say my phone number transfer complete,and it told me to restart my phone,and I do it but when I turn in back on the signal icon becomes transparent,and I can’t use the eSIM,can’t make a calls or receive calls and text,data.i am using AT&T prepaid and I was activate today

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64

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Official Solution

Lifeline program in Oklahoma

I think it is pretty sorry that ATT will not accept Lifeline credit in Oklahoma. You did however accept ACP. I guess $9.25 opposed to $30.00 just isn't worth your effort. Very disappointing.

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