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Hacked

I have received several alerts from credit agencies informing me my s.s.# has been found on dark web through an at&t account. At&t hasn't contacted me to let me know my information was compromised and wonder why they haven't. Any feedback would be helpful. Thanks

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Switch from post paid to prepaid. Against AT&T policy?

I would like to switch my 2 post paid lines to the new $30, 5 GB prepaid plan. I have heard that this is a policy violation and will not be allowed. Is this true?

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99

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Iliad roaming in USA

Hi, I am a long time AT&T customer (landline/U-verse).I needed to have an Italian phone number, working also in USA, so when in Italy I did buy a SIM from Iliad (https://www.iliad.it/) because it uses AT&T as carrier for the USA. Of course as soon as I did come back to the USA the phone can

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1.4K

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"free" Apple Watch

My hsuband was offered two "free" apple watches as a promotion for first responders at a local AT & T store. He did not want the watches (he already has a watch) but the salespeople kept saying they are absolutely free - he won't be charged at all.   Come to find out, one watch shows

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278

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Simple things made difficult

Hi. Why is it so hard to do something simple with AT&T? I have spent several hours across two mornings trying to merge my account and my wife's account -- a fiber account and a cellular account. I've spoken to no fewer than four agents. I've waited probably close to two hours on hold, or for c

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24

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Trade in

I applied for a trade in and I Messed up an need to cancel ut so I can redo it cause now it says box is on the way

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Target rep scam

I've already talked to an Att supervisor, very nice somewhat explained the bill charges, gave me a one time $50 credit for my trouble. However I paid almost $700 in 2.5 months and my monthly bill after discounts and trade in is still $70 more than what target rep said. I'm out $70 plus a month and a

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274

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AT&T Business Customer

Hello, We were an AT&T business internet user only and one day an AT&T business representative reached out to us and quoted us a price if we were to switch our wireless business over to AT&T and we'd also get a discount on our current fiber internet bill by switching as well.  We g

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20

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Poor cellular service 36471

Service in zip code 36471 has consistently degraded over time. Disruptions appear random and occur on multiple iphone devices.  In some instances calls will not go through and roll directly to voicemail.  In other instances, call will connect; however, discussions are impossible as spoken

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AT&T Not Honoring Their January 2024 "Samsung Galaxy S24 on us guaranteed. With Galaxy phone trade-in Any year. Any condition

In January 2024 AT&T was running the "the Samsung Galaxy S24 series on us, guaranteed with Galaxy phone trade-in. Any year, any condition. The promo clearly stated Any Galaxy S, Note, Z Any Year Any Condition. Seeing this, I traded in two of my older Samsung Galaxy phones which I used to upg

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(25)
Trade in

I applied for a trade in and I Messed up an need to cancel ut so I can redo it cause now it says box is on the way

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10

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how to remove next up features

lines are cutting off when i wish to talk to an agent

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14

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how to remove next up features

lines are cutting off when i wish to talk to an agent

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10

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Apple Logo Blinking

can you transfer data from an phone with the apple log blinking to a new iphone

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Apple Logo Blinking

can you transfer data from an phone with the apple log blinking to a new iphone

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11

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Active Armour does NOT allow Identity Monitoring entries

Looks like hundreds have posted same, with ATT "experts" advising to uninstall/reinstall, clear caches, etc - but that's not solving the problem. I have an iPhone 15 and still can't get it working. Any real advice?

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Trending Accepted Solutions

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Lost iPhone

How can I locate my lost iPhone if I don't know my login info to sign into my account?

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174

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What is AT&T doing to secure its servers????

Twice in just the past couple of years I have received notification from AT&T that my account information has been compromised, and you offer me some kind of Experian service free of charge to be alerted if my account(s) become impacted. This basically shifts the responsibility to me to keep an

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75

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complaint!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I need to file a complaint with corporate. An employee needs to go work for mcdonalds. I want my (Edited per community guidelines)ing money back from a bill i paid and then cancelled 4 days later. They said I would get a refund. Now they say.....oh sorry for you, no refund. Auto payment, been with a

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56

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I want my money back for my iPhone pro max 13 that I traded in!

AT&T U highway robbers! I traded in my iPhone Pro Max 13 with the value of $850. I only had your services for less than 6 months because of the poor connectivity issues and the outages that you had. By the way, I never received a credit for either. Looking back to my paperwork if I leave your se

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50

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International Day Pass

I added the International Day Pass today, 4/18, for a trip I am taking on 4/25. Do I need to turn off Roaming now or when I get to my international destination?

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