AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Wireless Account
Wireless Billing
Online Account Access
The Military Discount
Let us help protect you from unwanted calls, text messages and spam.
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Get the new Samsung Galaxy S24 on the nation's largest & most reliable network!
Accepted Solution
Official Solution
So some guys claiming to work for ATT came by and offered us a ATT deal because "ATT was buying Verizon towers and offering deals for switching for those who are noncustomers and those with atleast ATT Fiber" and got one of my family members to to sign everyone up for it. Other forums told me that
Questions
•
Wireless Billing
73
20
0
Has anyone checked their Call Forwarding feature on their phone's settings? I recently noticed I was not receiving any incoming calls and after checking my phone settings, I found out that the Call Forwarding feature was enabled. And below it was an unfamiliar phone number. Apparently, customer serv
Questions
•
Wireless Account
485
1
0
My husband and I switched over as new costumers to AT&T. It hasn’t even been 2 weeks yet and we’re flagged non stop preventing me to have my phone number or getting into my new phone and having it on our account. Fraud department hangs up on us nothing is wrong with our account our information is co
Questions
•
Wireless Account
14
2
0
My friend bought me a at&t "prepaid" gift card to pay my phone bill, but apparently that's not how your prepaid cards work so I feel like we waisted his money...what can I do from here...not angry just stressed
Questions
•
Wireless Billing
16
1
0
I'm kicking myself that I didn't search the internet to see if this was a scam prior to signing up for AT&T wireless. I was tricked into signing up for wireless service, had my trade in devices stolen, and am now left to pay for phones i would have never accepted had they not been "free." We ha
Questions
•
Wireless Account
29
2
0
I travel internationally: July - Jan and Feb My combined bills included over 600 dollars in roaming charges. Details: -Cell data turned off -Roaming disabled Wifi only. Between 7 and 40 pic/vids are sent in 1 minute blocks, to completely different numbers (there isn't a wifi avail that can d
Questions
•
Wireless Billing
23
3
0
I'm at a loss here. My bank account was emptied yesterday by ATT, I called to find out why and they say I never sent my damaged phone back to them. This is crazy to me since I sent it back late January and never heard anything more about it but they say they need a tracking number to prove I sent it
Questions
•
Wireless Billing
24
1
0
Accepted Solution
Official Solution
Hello, my name is Melanie and I am the daughter of an AT&T wireless account holder. The Account holder is my Mom and she is in the hospital. Her cell phone is turned off due to Non-Payment. I want to pay her Bill, but when I try to pay online, I can not get access to her account onl
Questions
•
Online Account Access
85
12
0
Accepted Solution
This is the second time this had happened where I go to a store, get an phone upgrade on a monthly plan, specifically say no insurance, yet on my next bill I see insurance added. It seems to me that this is something AT&T management is pushing on store employees to do for extra profits but obvi
Questions
•
Wireless Billing
984
37
Accepted Solution
Official Solution
Wanting to make payment arrangements to get my service turn back on
Questions
•
Wireless Account
52
2
0
Why is it I can't view my usage details for January and February's billing cycles of this year. I have no problem viewing current usage or any of last years usage details. Just January and February of this year. I have never been able to see January 2024 now its February 2024 to. Never had this issu
Questions
•
Wireless Account
17
0
0
Closed
Looking for an unlimited plan. I am currently a Boost customer
Questions
•
Wireless Account
19
0
0
AT&T updated the interface for splitting wireless payments across multiple payment methods. It's terrible. It's hard to get to, the interface is cumbersome, they identify cards by name when entering the payments and by the last for digits when reviewing the payments, and if you make a par
Questions
•
Wireless Billing
28
0
0
I I was recently having an issue with an online payment to add data to my account. My mother is in a nursing home so we do FaceTime a lot with the grandkids. The representative I spoke with not only fixed the problem, she actually told me there was a new plan available for the same money and
Questions
•
Wireless Account
32
0
I see we are getting a 5$ rebate for outage related to software upgrade recently. It is suppose to be avg cost for one day of service. I am told that my rebate will be 5$ though I have 3 lines out for day each and guy with one line gets same $5. ATT just trying to minimize cost for inco
Questions
•
Wireless Billing
40
0
0
Accepted Solution
Official Solution
My wife owns the ATT account and we are divorcing. What options do I have?
Questions
•
Wireless Account
115
3
0
Accepted Solution
Official Solution
Unlimited plans. I'm currently a boost customer
Questions
•
Wireless Account
90
3
0
Accepted Solution
Official Solution
I am a AT&T carrier user I need to my account and pin. My phone number is (Edited to remove personal information)
Questions
•
Wireless Account
89
2
0
Accepted Solution
Official Solution
Is there anyway someone could access old numbers they texted in 2020? Asking for a friend lol
Questions
•
Online Account Access
68
2
0
Accepted Solution
Official Solution
Wanting to make payment arrangements to get my service turn back on
Questions
•
Wireless Account
52
2
0
If you're shopping for some a birthday, anniversary, graduation or any special occasion, AT&T has the great savings on the latest smartphones, tablets, smartwatches and more.
Get the new Samsung Galaxy S24, S24+ or S24 Ultra on the nation's largest & most reliable network!
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.