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AT&T Internet

AT&T Internet

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Data Breach

What is AT&T doing about the recent data breach, besides claiming it did not come from their network?

Questions

53.4K

88

Graffiti on AT&T Poles

Hi AT&T, there is gang tagging on all the poles on our block. The City of Oakland (California) claims this is AT&T's responsibility to paint over. The pole are adjacent to 1905 Martin Luther King Jr Way, Oakland, CA 94612 on 19th St and MLK.

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Lost contacts

All contacts are gone. Have no other device or account with contacts. There is no deleted contacts or restore contacts option when I go to contacts.

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14

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data breach e-mail

I received an e-mail from AT&T regarding a breach of my data. Is the e-mail real or is it a scam. If it is real, I need AT&T to re-send me the e-mail. My account number is 127079365. My name is Edward McDonough. I have internet, cable TV and cell phone service with AT&T. I need you to re-send the e-

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Can't login to account - Don't have access to old phone number

After Yahoo merged with AT&T, I can no longer log into my account. Thankfully i'm still logged into my pc when I was able to login previously so I'm able to be logged in at all. But when that login expires i'll potentially lose access to my account all together. I had contacted customer support

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23

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Return ATNT equipment

I have returned the device to ATNT via UPS on March 27th. But I received an email saying that my device has not been returned to ATNT for a month.

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Website Customer Service Numbers and Internet Plan Order

I called the customer service number provided under the Internet Air plan on the AT&T website yesterday but realized I had a few more questions to ask so I went back on the website today, got the number and gave them a call again. I later realized that the 2 numbers that I had called were differ

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14

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False advertising

I received my etf rewards card only that i can’t activate it because they say its under review & that i dont have service with att that i dont qualify for it when i still do have active service and a current customer i was told an account manager from either att or the customer service or the re

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32

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McAfee Licenses

I have installed McAfee on four computers over the past few years, but only have two currently functioning. Can I remove the other two licenses, and if so, how? Thanks, Bear

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38

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Accessing a blocked website

I'm trying to access a website I know is safe. ATT blocked it and told me to add the address to my Exceptions Page....I've been looking for over an hour and cannot find the Exceptions Page...when I ask on chat or search, it gives me contract language or help with email.....this is a website....HELP

Questions

5.8K

25

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data breach e-mail

I received an e-mail from AT&T regarding a breach of my data. Is the e-mail real or is it a scam. If it is real, I need AT&T to re-send me the e-mail. My account number is 127079365. My name is Edward McDonough. I have internet, cable TV and cell phone service with AT&T. I need you to re-send the e-

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19

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How do I remove a question that I posted here yesterday? It should be posted in Internet Equipment.

Yesterday I posted a question here: What stand-alone hardware firewall is compatible upstream of my AT&T Pace 5268AC? It should be posted in Internet Equipment.  I don't want to double-post.  Thanks.

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20

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Linked Accounts

Trying to unlink accounts. When prompts followed "Remove this account"  does not appear.

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10

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Difficulty accessing my account

I have AT&T Internet service and I have DirecTV. On March 30 I got an email stating my account passcode was reset because of the data breach. Well, the email did NOT contain any information on how to change the passcode. In the process of trying to login/reset my password, I've obtained an ema

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70

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Malicious link

Possible malicious links Hi. I'm here checking if these links are malicious. I only clicked on a link for a twitter page and these links showed up. I also wanted to know if cbs[.]gov[.]il is a legit site. Is there a way to check for specific malware in your apps?

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Seeking Advice: Enhancing Image Quality with Remini App?

Hey AT&T Community, I've been experimenting with different apps to improve the quality of some of my older photos, and I recently came across the Remini app. I'm curious to hear if anyone here has experience using it and what their thoughts are. Specifically, I'm interested in knowing: Does Re

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Outdoor cell towers

I am trying to find out who I should speak with about a temporary outdoor cell tower for an event August 23 - August 25 in CT. Our flagship event is Dream Ride and you can find info at:  https://dreamride.org/  We get about 10,000 visitors and the event benefits Special Olympics from 41

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Accepted Solution

att fixed upgrade.

Is there any way to upgrade your att fixed wireless from 10mbps to 25mbps???

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32

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Accepted Solution

Slow upload on NVG599 wired directly to it.

Im experiencing slow upload speeds on a 9 year old NVG599. Long story short I ended up connecting my MacBook Pro to the NVG599 to see what I was puling down. Was slow and I did a full factory reset and tested. No change.  I do the internal speed test by logging into the router and it shows t

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