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Features & Services

Features & Services

Tips for getting the most out of your wireless features.
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inbound calls

When calling my families four cell numbers from a land line it goes fast busy, anyone know who's problem the cell or landline side of AT&T?

Questions

10

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Active Armor blocking non-spam texts

I often get texts via the email to text feature [email scrubbed] from a specific online app. The From number is usually different every time so, I can’t add it to my contacts. Is there a way to prevent these texts from going to the Spam folder in my iPhone Messages app and still leave the Active Arm

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6

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I want my old phone number, PLEASE

I have been trying for a long time to get my childhood phone number of (715)832-4404. Can you please help me or send me in the right direction of getting information on how to do this?  I want to switch it to my cell phone.  

Questions

22

5

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Email-to-text not working properly/timely

For several months now, sending emails to AT&T devices via ########## @txt.att.net or ########## @mms.att.net have either not gone through at all (no kickback on the email server, just not received on the device texted), or been received days later. The service sending the email-to-text simultan

Questions

342

17

Closed

How do I get rid of two-step verification?

My AT&T wireless account on line was recently changed so that a text to my phone was required for logging on. I don't always have my phone and it isn't always on, so this is very inconvenient for me. I would like to take this feature off my account, but was told by customer service today March 15, 2

Questions

4.1K

14

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Accepted Solution

Official Solution

Need to unlock it for me.

I'm abroad now. Your card has no signal, so I can only use foreign cards temporarily. You need to unlock it for me.

Questions

19

4

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Official Solution

New 3rd number ringing on two devices

We have two Iphone 13 pros each with its own phone number. We want to add a new third number and have that new number ring on both devices. Is this possible? Do we need to switch to a Esim?

Questions

21

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deadzones everywhere

My data randomly shuts off at the three spots i’m at most. Outside of my house where i’m parked, work, and a local park. Its strange one month it’s fine and the next completely dead.

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18

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Vpn

When I got my phone, there was an AT&T VPN that came with it. I downloaded an adblocker app recently, and even though I got rid of the adblocker app, the VPN disappeared and won’t show back up again. Does anyone know how to fix this?

Questions

16

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Closed

Ring back tones for iphone

I can add a ring tone, but do not know how to add a ring back tone, music callers hear instead of a ring. Please give simple directions. Thanks!

Questions

8.6K

7

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(7)
Active Armor blocking non-spam texts

I often get texts via the email to text feature [email scrubbed] from a specific online app. The From number is usually different every time so, I can’t add it to my contacts. Is there a way to prevent these texts from going to the Spam folder in my iPhone Messages app and still leave the Active Arm

Questions

6

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Active Armour does NOT allow Identity Monitoring entries

Looks like hundreds have posted same, with ATT "experts" advising to uninstall/reinstall, clear caches, etc - but that's not solving the problem. I have an iPhone 15 and still can't get it working. Any real advice?

Questions

23

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PHONES DONT WORK ANYMORE

After just writing a long detailed description, your page failed and refreshed and it disappeared. Holy (Edited per community guidelines). You guys (Edited per community guidelines) so bad.  CANT TEXT, CALL OR USE INTERNET ANYMORE THE SECOND I LEAVE MY HOUSE Went to AT&T store today, it was packed w

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27

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Is my Driver License number safe on Active Armor?

Should I put my DL number into activearmor?

Questions

26

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Business phone numbers show up as "Los Angeles, CA" or "Spam risk" on AT&T Wireless but not on landlines.

Our Business phone numbers have a CNAM which shows up on landlines but not AT&T wireless. Some of our numbers show up with "Los Angeles, CA" and some show up as "Spam risk". How can I fix this to show our CNAM? 

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21

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Why texting is unreliable in some areas

Texting to one particular network tmobile, is not possible using wifi and sometimes not reliable not using wifi

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26

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Trending Accepted Solutions

(9)

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International Day Pass

I added the International Day Pass today, 4/18, for a trip I am taking on 4/25. Do I need to turn off Roaming now or when I get to my international destination?

Questions

180

9

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Official Solution

Use GPS on phone throughout France

Aneone know if I can use my phone for directions throughout most of France ( after turning on roaming and paying the $10/day for international? Don't want to pay for rental car GPS on top of Int'l ohone charge.

Questions

55

5

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Closed

I am trying to sign up for the program

I am trying to sign up for my AT&T account for DirecTV

Questions

40

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Official Solution

How do I setup my Onstar account

I am trying to log into my account I have through Onstar how do I get in?

Questions

28

3

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Accepted Solution

ATT Prepaid Overseas Access

I currently have the AT&T $65 Unlimited Monthly Prepaid Plan and am going overseas for several months. Previously when I have been overseas I have not been able to receive text or calls to my US number when banks have attempted to send one time codes for example.I will have an international esim

Questions

27

4

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