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Features & Services

Features & Services

Tips for getting the most out of your wireless features.
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Accepted Solution

Official Solution

How do I leave feedback for an in-store experience?

I had a good experience at an AT&T store, today. How can I leave feedback for the associate who helped me?

Questions

5.1K

39

New 3rd number ringing on two devices

We have two Iphone 13 pros each with its own phone number. We want to add a new third number and have that new number ring on both devices. Is this possible? Do we need to switch to a Esim?

Questions

10

0

0

Vpn

When I got my phone, there was an AT&T VPN that came with it. I downloaded an adblocker app recently, and even though I got rid of the adblocker app, the VPN disappeared and won’t show back up again. Does anyone know how to fix this?

Questions

11

0

0

Iliad roaming in USA

Hi, I am a long time AT&T customer (landline/U-verse).I needed to have an Italian phone number, working also in USA, so when in Italy I did buy a SIM from Iliad (https://www.iliad.it/) because it uses AT&T as carrier for the USA. Of course as soon as I did come back to the USA the phone can

Questions

1.4K

29

0

Delete blocked messages in ActiveArmor

ActiveArmor is doing a good job of blocking unwanted messages but they all go into a log. The blocked messages can also be seen in Messages in Microsoft's Phone Link. How do I delete these blocked messages?

Questions

11

1

0

deadzones everywhere

My data randomly shuts off at the three spots i’m at most. Outside of my house where i’m parked, work, and a local park. Its strange one month it’s fine and the next completely dead.

Questions

13

0

0

QCI changes on Premium Plans

Hello, I signed up for the Unlimited Premium plan with the understanding this plan had higher priority data vs other plans. My area gets congested, and the higher QCI allowed for usable data. Last couple months I've noticed a decrease in performance, with data no longer working around both of my ki

Questions

118

3

0

Purchased an eSim plan

I purchased an eSim plan for a trip to Europe through ESIM.net. My phone rejects it saying that my phone does not support this. Why?

Questions

18

1

0

How to change the number of rings on an iPhone 15 before voicemail answers?

I?m trying to change the number of rings before my phone goes into voicemail. Currently, my iPhone 15 will ring 4 times.

Questions

28

6

0

Attempting to add an Apple Watch, chaos ensued (and now I have 2 extra lines I can't get rid of)

Yesterday I attempted to add an Apple watch to my account. The attempts failed a good 15-20 times, but finally I got to the page where I could enter the IMEI number. That failed (just logged me out). So tried again. Another 4 or 5 attempts and I finally get through and it says... "success!". Well,

Questions

21

6

0

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(9)
New 3rd number ringing on two devices

We have two Iphone 13 pros each with its own phone number. We want to add a new third number and have that new number ring on both devices. Is this possible? Do we need to switch to a Esim?

Questions

10

0

0

Vpn

When I got my phone, there was an AT&T VPN that came with it. I downloaded an adblocker app recently, and even though I got rid of the adblocker app, the VPN disappeared and won’t show back up again. Does anyone know how to fix this?

Questions

11

0

0

deadzones everywhere

My data randomly shuts off at the three spots i’m at most. Outside of my house where i’m parked, work, and a local park. Its strange one month it’s fine and the next completely dead.

Questions

13

0

0

Active Armour does NOT allow Identity Monitoring entries

Looks like hundreds have posted same, with ATT "experts" advising to uninstall/reinstall, clear caches, etc - but that's not solving the problem. I have an iPhone 15 and still can't get it working. Any real advice?

Questions

22

0

0

Closed

PHONES DONT WORK ANYMORE

After just writing a long detailed description, your page failed and refreshed and it disappeared. Holy (Edited per community guidelines). You guys (Edited per community guidelines) so bad.  CANT TEXT, CALL OR USE INTERNET ANYMORE THE SECOND I LEAVE MY HOUSE Went to AT&T store today, it was packed w

Questions

27

0

0

Is my Driver License number safe on Active Armor?

Should I put my DL number into activearmor?

Questions

26

0

0

Trending Accepted Solutions

(7)

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International Day Pass

I added the International Day Pass today, 4/18, for a trip I am taking on 4/25. Do I need to turn off Roaming now or when I get to my international destination?

Questions

180

9

0

Accepted Solution

Official Solution

Use GPS on phone throughout France

Aneone know if I can use my phone for directions throughout most of France ( after turning on roaming and paying the $10/day for international? Don't want to pay for rental car GPS on top of Int'l ohone charge.

Questions

54

5

0

Accepted Solution

Official Solution

Closed

I am trying to sign up for the program

I am trying to sign up for my AT&T account for DirecTV

Questions

40

1

0

Accepted Solution

Official Solution

How do I setup my Onstar account

I am trying to log into my account I have through Onstar how do I get in?

Questions

28

3

0

Accepted Solution

ATT Prepaid Overseas Access

I currently have the AT&T $65 Unlimited Monthly Prepaid Plan and am going overseas for several months. Previously when I have been overseas I have not been able to receive text or calls to my US number when banks have attempted to send one time codes for example.I will have an international esim

Questions

27

4

0

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