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Outage Credit

Was curious if anyone received the $5 outage credit from back in February? I didn’t have service for most of the day and have not received any credit for that disruption.

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Subject: Formal Complaint Regarding Data Breach and Its Consequences

Dear AT&T Customer Service,   I hope this email finds you well. I am writing to express my deep concern and frustration regarding the recent data breach affecting AT&T's systems. It has come to my attention that personal information, including but not limited to Social Security Numbers

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Why does my signal icon show full bars but is transparent?And I can’t make and receive call or text even use data

I got a gmail say my phone number transfer complete,and it told me to restart my phone,and I do it but when I turn in back on the signal icon becomes transparent,and I can’t use the eSIM,can’t make a calls or receive calls and text,data.i am using AT&T prepaid and I was activate today

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16

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Voicemail Notifications Not Working - iPhone 11 iOs 17.1.2

It's been almost a month, and I haven't received any visual notifications when I receive a voicemail. I've tried all of the things that I've found online for resetting and such to no avail. I even spent over an hour chatting with CSR who tried to reset things at least 3 times and it still doesn't wo

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52

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Fraudulent Long Distance Charge

Anyone aware of long distance charges appearing on their wireless bill without their knowledge? I was charged an extra $200 for some call I apparently made to Italy for 43 minutes. I pleaded with customer service that I did not make that call and despite my plea asking for the benefit of the doubt,

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15

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Zip code invalid

When entering my address and zip code for iTunes it’s telling me my zip code is incorrect. But my entire address is correct.

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correct incorrect listed IMEI after insurance replacement

I have an ATT mobile phone line number and a Samsung S22 Ultra phone. There was damage to the original phone & a claim was filed with the insurance carrier.  The replacement phone arrived & we went through the activation process. It appears that the new phone's IMEI didn't get linked t

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12

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Unlock request

We are currently switching from AT&T to Verizon. my partners phone number switched over fine. Mine claims it transferred but when we went to active the new phone with Verizon it says my phone number is locked and to contact AT&T.  I submitted a request online to have the number unlocke

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bluetooth error "an app is needed to connect this device"

I can connect Galaxy S10e to the car with bluetooth, but not to my earbuds. I had wiped my phone and reinstalled everything. After which, I can only connect my bluetooth to my car, not my ear buds. Why?

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Straight up lieing saying too many unlock request and to wait 30 days. This is absolutely 100% false. Is Att serious?

I have had a cheap phone sitting dormant in the corner for a year now and decided to get a cheap prepaid plan on it. When I went to unlock it. At&t said this device has had too many unlock attempts and to try again in 30 days. This is completely a straight up lie. It was literally sitting there

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(20)
Data Usage

Hi, I have 3 main questions I was wondering if you might have an answers to? 1) The time on the Data Usage listing on your AT&T website always shows the time being an hour after the text is received or sent. Is that because of different Time Zones? I live in AZ. 2) My Wife sent a ?TEST? text from he

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No a actualizado el software

Tengo un Samsung s23 ultra, me aparece que la última actualización de software Fue en febrero del año pasado y aun no actualiza, e tratado de actualizar y me aparece que no hay ninguna actualización que revise en 24 horas y así me sigue pasando

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Apple Logo Blinking

can you transfer data from an phone with the apple log blinking to a new iphone

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16

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Active Armour does NOT allow Identity Monitoring entries

Looks like hundreds have posted same, with ATT "experts" advising to uninstall/reinstall, clear caches, etc - but that's not solving the problem. I have an iPhone 15 and still can't get it working. Any real advice?

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PHONES DONT WORK ANYMORE

After just writing a long detailed description, your page failed and refreshed and it disappeared. Holy (Edited per community guidelines). You guys (Edited per community guidelines) so bad.  CANT TEXT, CALL OR USE INTERNET ANYMORE THE SECOND I LEAVE MY HOUSE Went to AT&T store today, it was packed w

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24

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Is my Driver License number safe on Active Armor?

Should I put my DL number into activearmor?

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Trending Accepted Solutions

(41)

Accepted Solution

Official Solution

International Day Pass

I added the International Day Pass today, 4/18, for a trip I am taking on 4/25. Do I need to turn off Roaming now or when I get to my international destination?

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165

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Accepted Solution

What is AT&T doing to secure its servers????

Twice in just the past couple of years I have received notification from AT&T that my account information has been compromised, and you offer me some kind of Experian service free of charge to be alerted if my account(s) become impacted. This basically shifts the responsibility to me to keep an

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complaint!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I need to file a complaint with corporate. An employee needs to go work for mcdonalds. I want my (Edited per community guidelines)ing money back from a bill i paid and then cancelled 4 days later. They said I would get a refund. Now they say.....oh sorry for you, no refund. Auto payment, been with a

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64

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Accepted Solution

I want my money back for my iPhone pro max 13 that I traded in!

AT&T U highway robbers! I traded in my iPhone Pro Max 13 with the value of $850. I only had your services for less than 6 months because of the poor connectivity issues and the outages that you had. By the way, I never received a credit for either. Looking back to my paperwork if I leave your se

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Official Solution

Lifeline program in Oklahoma

I think it is pretty sorry that ATT will not accept Lifeline credit in Oklahoma. You did however accept ACP. I guess $9.25 opposed to $30.00 just isn't worth your effort. Very disappointing.

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