AT&T PREPAID
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Wireless Account & Billing
Features & Services
Phones & Devices
AT&T PREPAID
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My name is Sara Walton and I am a member of the United States Army. I found out my unit was deploying and several people recommended AT&T for where we would be going. I went to the store and the lady working there assured me I could switch and upgrade my phone and as soon as I got there i could
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Wireless Account & Billing
15
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Hi, I'm using a IOT Hat device that uses the cellular network to send SMS and make calls. I've done my research before hand and ATT said the device was approved for their network. Unfortunately the device isn't working, and before i buy a phone to test it on since my primary phone is with this carr
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AT&T PREPAID
14
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Hello,Today, I went solo on my own phone plan after the primary transferred billing responsibility for my line. Soon after picking a plan, getting a PIN, etc., I got an email to complete by signing in. So far, so good. Then, it asked me to merge my old account. I didn't remember having an old accoun
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Wireless Account & Billing
4
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I traded two mint Iphone 10 for 13's and was given $800 trade in on each phone. Then I find my charge for each phone is $1,000. So basically ATT just stole my phones and charged me the same price the new ones sold for. I just filed a complaint with the FCC
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Phones & Devices
259
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I think it is pretty sorry that ATT will not accept Lifeline credit in Oklahoma. You did however accept ACP. I guess $9.25 opposed to $30.00 just isn't worth your effort. Very disappointing.
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AT&T PREPAID
19
2
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Just got a s24 ultra and can text and call but no service, people at store couldn't figure it out
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Phones & Devices
12
7
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I'm trying to switch my phone number from my old phone (Samsung galaxy a51 5g) to a newer one (iPhone se) and the iPhone prompts me for a qr code to use the same phone number. How can I get this qr code? or do I have to go to a location in person for this? :(
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Phones & Devices
9
1
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I ordered a new iPhone 15 Pro Max this morning with in store pick up. I never received a conformation email or anything after they deducted the money from my account. After saying everything is "24 hours" with chat and phone calls with ATT, the store saying they have no order for it, me having no ac
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Wireless Account & Billing
13
1
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I have the Unlimited Extra EL Plan. Will I be charged extra for talk text or data in Mexico?
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Features & Services
11
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I want to upgrade my at&t locked S7 to an unlocked S10e. So I remove the sim card in the s7 and put in the s10e and at&t will recognize my number and new phone? Then switch transfer the files in the s7 to the s10e? Will the at&t firmware that enables video calling be in the s10e then sin
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Phones & Devices
12
1
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Hello,Today, I went solo on my own phone plan after the primary transferred billing responsibility for my line. Soon after picking a plan, getting a PIN, etc., I got an email to complete by signing in. So far, so good. Then, it asked me to merge my old account. I didn't remember having an old accoun
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Wireless Account & Billing
4
0
0
Closed
lines are cutting off when i wish to talk to an agent
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Phones & Devices
8
0
0
Closed
lines are cutting off when i wish to talk to an agent
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Phones & Devices
6
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can you transfer data from an phone with the apple log blinking to a new iphone
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Phones & Devices
12
0
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Closed
can you transfer data from an phone with the apple log blinking to a new iphone
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Phones & Devices
10
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Looks like hundreds have posted same, with ATT "experts" advising to uninstall/reinstall, clear caches, etc - but that's not solving the problem. I have an iPhone 15 and still can't get it working. Any real advice?
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Features & Services
12
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Accepted Solution
Official Solution
My ATT bill is due in a few days. Is that bill for the next month of service or the past month of service? I changed providers and am trying to find out if I am obligated to pay this bill or not.
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Wireless Account & Billing
288
10
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Accepted Solution
Official Solution
Is there a way to pay just towards your phone cost, and not phone usage.
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Features & Services
250
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Accepted Solution
Official Solution
How can I locate my lost iPhone if I don't know my login info to sign into my account?
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AT&T PREPAID
143
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Accepted Solution
Official Solution
I placed an order yesterday for a device upgrade ( I'm eligible) and placed an order for store pickup. I went to the store to collect the phone, the store agent ran a fraud check with another online agent, who asked me some questions on phone. It wasn't audible at all, still I answered the questions
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Phones & Devices
84
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Accepted Solution
Official Solution
Why do all my incoming phone calls go straight to voicemail
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Phones & Devices
74
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