Internet with AT&T Fiber

Need a bit of guidance here as AT&T has made it impossible to return the modem. After cancelling our service due to moving to an area where AT&T Fiber is not offered, I visited the UPS store as requested in the equipment return email. When attempting to return the equipment, UPS would not t

I have an office in the backyard, detached from main house where wifi is very weak, even with an extender. I extended a hardwire and internet on computer works great. I still wish to have wifi for other devices. Can I hardwire to the wifi extender directly, provide wifi to other devices in office, a

Hello all, Are there non ATT wireless extenders that work with the BGW320 Modem/Router? I thought I saw a list somewhere but can no longer find it. Thanks, Leo

Hello, I work for Lennar Homes. We have an issue that I need to speak about regarding the install of the ATT fiber optic line at this property listed in the subject line. Can someone with management please call me this morning. I need a bit of information upon the install date. 

I can log into the app, but when it loads it is just a blank blue screen. I have tried deleting and reinstalling the app, clearing the cache, and restarting my device. Nothing is working. Help!

TVs and gaming systems that are connect by a wire sometime gets a message that it can't connect. Wifi works.

I was asked to re-certify for my ACP Program with AT&T back in December which I did and applied. I have confirmed with ACP and have in writing that I was already receiving ACP benefits with my new application for AT&T. Fast forward I am charged the original price and no benefits. I assumed i

I've tried all kinds of things, restarting my equipment, checking through basically every setting on my web interface, etc etc. But no matter what I do when I check the port, its always closed and people can't connect to my servers.

Newly installed BGW320-500 connects to the Internet, but I can't get my Ubiquiti Dream Machine (UDM) to reach the Internet when I plug it into the gigabit port (bottom port on BGW, there is a green light showing continuity). Here's what I've tried: 1) just plugging in UDM and sending it...didn't wo

Can I get one static IP address for my high speed fiber connection? If yes, how do I do that?

Need a bit of guidance here as AT&T has made it impossible to return the modem. After cancelling our service due to moving to an area where AT&T Fiber is not offered, I visited the UPS store as requested in the equipment return email. When attempting to return the equipment, UPS would not t

Hello all, Are there non ATT wireless extenders that work with the BGW320 Modem/Router? I thought I saw a list somewhere but can no longer find it. Thanks, Leo

My home was built in 2017 when one lot was subdivided into 7. After the construction was finished, ATT installed Fiber infrastructure buried in my neighbor's front yard. But only one address of the 7 shows Fiber available in ATTs system. After some digging in my neighbor's yard, I found this infrast

Can a tenant be denied services in an active on community. This means Att is already installed for the whole complex and each unit has a router and account number attached to it and no other service provider can service this complex because of the type of contract had between the property and Att. T

AT&T recommends that we turn on Active Armor. But, it turns off 'randomly'.  I checked my SHM this morning, and found Active Armor OFF.  When it had been ON the last time I had checked. Calling customer support to find out why gave me a lame assurance that its turning off is not a cau

Hello - I am an engineer who is redesigning a site entrance to meet state DOT standards. The redesign will necessitate lowering the AT&T manhole cover several inches.  Please let me know who I should talk with at AT&T about this.

I set up the BGW320 that AT&T shipped to replace a flakey Arris today and it went amazingly well, copied over my same Wifi name and pw, and all the devices connected with no issues...except one. The Chamberlain/Liftmaster MyQ gateway for our garage door opener consistently says it's offline. &n

Hi, We took a new connection for our new home. they have provided the wiring and stuff so fast. I appreciate it. But they need to connect the main line to provide the internet. for that need some underground work. its been 3 days every call with the customer service say same answer that "technician

We have fiber internet and the default router that AT&T provides only has an ethernet cable for output connections. I just recently configured a pfsense micro PC with an 2x SFP+ connections. I want to do a passthrough connection from the AT&T modem to my pfSense micro PC using fiber. 

Does AT&T Send out technicians on billable calls?We have an installation that is over 90 days old. It was not connected to our Main Distribution Frame in the building we occupy. We would prefer to have AT&T make the extension but our 'Aggregator' is saying that AT&T is refusing to assi