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2023-In-The-Spotlight

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Cellular on Wheels (COW) Requests

Our Network and Engineering Team would be happy to help you with options for your Cellular on Wheels request! Please keep in mind that there are some costs involved but if you have the budget and are interested in proceeding, please complete the COW Rental Questionnaire so we can assist you further.

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2023-Latest-Conversations

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Service Availability - Belton, MO

Good Morning, I need to request service availability for a commercial site in Belton, MO. Could someone please contact me so I can provide the specific location details?  Thank you,

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Utility pole relocation

Hello, I have questions about the process and estimated cost of relocating an existing AT&T pole in a residential neighborhood in Nashville, TN to make room for a new driveway. I have the pole ID number. The pole also has equipment on it from our local electrical utility.

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Trying to get a hold of AT&T land department regarding an existing easement.

Hello, I'm planning on building 12 houses on some lots that were platted back in 1946 and a 6 ft easement was given to AT&T but it doesn't appear its in use. Is there a ROW land agent at AT&T I can contact to see if you have any utilities or plans to use that easement? Thank you! Robert B. I

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AT&T Real Estate Department Contact

Good afternoon, I have a very strong client interested in a piece of real estate owned by AT&T and am looking to find the best point of contact to discuss this matter. I previously asked this question and never heard back from the real estate department. Assistance here would be greatly appreci

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A2P messages getting blocked

Hello, Why is ATT blocking messages from our application to our internal registered users? These users have given us consent to receive messages. We DO NOT send sms to non users. Kindly advise. We use Twilio to send these SMS.

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I'd like to use a decommissioned cell site to host equipment for an aviation project. Who can I contact about this?

Hi, AT&T owns a site west of Grand Forks, ND that previously hosted a cell tower. The cell tower has been removed and the site appears to be decommissioned. The University of North Dakota would like to use that site to host some equipment for a large aviation project. I'm wondering who to contac

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Fiber

Hello there had a couple of questions Is att dedicated a AON or PON Does att lease fiber lines? Does att sell dark fiber? Thank you

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Property Acquisition Request

I would like to be put into contact with someone from your Real Estate team to discuss acquiring a half acre defunct property with no existing structures or infrastructure. This property has not been developed sense aquired in the early 90s and there is no current plan to develop this property. Than

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Accepted Solution

Emails blocked and abuse_rbl@abuse-att.net unresponsive

We've had a couple of dedicated IP addresses that we've sent email from for years and everything was fine but unfortunately a couple of months ago we were forced to migrate to a couple of new dedicated IP addresses. Since the IP migration we've been receiving blocks when attempting to get business

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Lowering Manhole Cover

Hello - I am an engineer who is redesigning a site entrance to meet Georgia DOT standards. The redesign will necessitate lowering the AT&T manhole cover several inches.  Please let me know who I should talk with at AT&T about this.

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Fiber

Hello there had a couple of questions Is att dedicated a AON or PON Does att lease fiber lines? Does att sell dark fiber? Thank you

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AT&T ISP is blocking my website

When I have people go to my website. AT&T is labeling it as dangerous and won't allow people to enter. I've completely cleaned my server and google labels the website as safe for browsing however this issue is still present. Who do I need to talk to for me to resolve this issue.

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Will Serve Letter Request

Hello, I am in need of a Will-Serve letter from AT&T stating that they are able to provide services to a specific address. Can you please provide me with an email or phone number to make this request? Thank you, Jack

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Will Serve Letter

I am looking for a will-serve letter for a new multifamily residential development in Visalia, CA.

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Consent to Encroach / letter of no objection

Hello, I work for a property management company. We have an apartment property that is building a monument sign in front of their office, The city of Houston says this is near easement and requires us to get a consent to encroach or letter of no objection from utility companies and names att as one

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Trending Accepted Solutions

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Accepted Solution

Site Survey - San Diego, CA

I need to have a Site Survey at 5270 Balboa Ave. San Diego, CA. We are the GC working out there and need to provide Data/Phone service to the site. Can someone reach out to me to provide a contact for this?

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Assistance unblocking our range of dedicated email sending IPs

Hi we have recently transitioned to new cloud based email sending servers with private dedicated IP addresses. Since doing this, our emails have been getting bounced for certain AT&T domains. We emailed the errors to abuse_rbl@abuse-att.net and got a response on March 13th stating that the IP ra

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