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Wireless

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My phone is locked by att network

My phone is locked on the att network and I am outside the United States I need to unlock my iPhone The report shows that it is not in the database IMEI:354058245689526

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25

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New ipads

Went to upgrade my iPad Pro but there hasn’t been an updated model since 2022. I was always under the impression that att would always have the current models.

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4

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Iliad roaming in USA

Hi, I am a long time AT&T customer (landline/U-verse).I needed to have an Italian phone number, working also in USA, so when in Italy I did buy a SIM from Iliad (https://www.iliad.it/) because it uses AT&T as carrier for the USA. Of course as soon as I did come back to the USA the phone can

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1.4K

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Official Solution

International Travel Add On

Daughter will be in Europe on a school trip. I want her to be able to purchase the International Travel Add On when she arrives. Instructions say: "Buy the add-on by replying to the text you get from us when you reach your destination." Are there any other steps like passwords or logging into an acc

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45

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Data breach previous customer

I am a previous customer with ATT. My SSN was comprised in the data breach and I was notified through my bank. I do not have access to my old email or old account, and have moved out of state since I was a customer, so was not notified of my data comprised. How do I access my free resources regardin

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6

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Unlock pixel

Eror : "your phone is no longer active on an AT&T account".Why is my device not unlocked? I followed the instructions but couldn't finish it. iEMI: (Edited as per community guidelines)

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19

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Accepted Solution

Not receiving calls or texts on Android phone

Suddenly I'm not receiving calls or messages on my Pixel 7 Pro. I've had the phone for over a year with no problem like this. This is the fourth time in month that this has happened. I don't realize there's an issue until someone contacts me elsewhere to ask why I'm not responding...which is defeati

Questions

478

9

AT&T Business Customer

Hello, We were an AT&T business internet user only and one day an AT&T business representative reached out to us and quoted us a price if we were to switch our wireless business over to AT&T and we'd also get a discount on our current fiber internet bill by switching as well.  We g

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25

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Scammed at BJs

I am ill over the lies I was told in order to sway me in to switching from a provider and my $76 monthly bill I already couldn’t afford to ATT and a higher bill. I walked in to BJs and was offered a “completely free iphone 14” (i was skeptical and needed to be reassured many times i wouldn’t have t

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21

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An AT&T customer since 1990

In fact, I think it was 1989 when I/we first got service with AT&T. A long time of both give and take, but we believe that loyalty is a mark of good business, trust and character. Unfortunately, we were wrong, and as a result, after nearly 35 years with AT&T, we have chosen to go else-where

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(26)
New ipads

Went to upgrade my iPad Pro but there hasn’t been an updated model since 2022. I was always under the impression that att would always have the current models.

Questions

4

0

0

Data breach previous customer

I am a previous customer with ATT. My SSN was comprised in the data breach and I was notified through my bank. I do not have access to my old email or old account, and have moved out of state since I was a customer, so was not notified of my data comprised. How do I access my free resources regardin

Questions

6

0

0

Closed

how to remove next up features

lines are cutting off when i wish to talk to an agent

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15

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Closed

how to remove next up features

lines are cutting off when i wish to talk to an agent

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11

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Apple Logo Blinking

can you transfer data from an phone with the apple log blinking to a new iphone

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14

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0

Closed

Apple Logo Blinking

can you transfer data from an phone with the apple log blinking to a new iphone

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12

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0

Trending Accepted Solutions

(30)

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Official Solution

Lost iPhone

How can I locate my lost iPhone if I don't know my login info to sign into my account?

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186

5

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What is AT&T doing to secure its servers????

Twice in just the past couple of years I have received notification from AT&T that my account information has been compromised, and you offer me some kind of Experian service free of charge to be alerted if my account(s) become impacted. This basically shifts the responsibility to me to keep an

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77

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Accepted Solution

Official Solution

International Day Pass

I added the International Day Pass today, 4/18, for a trip I am taking on 4/25. Do I need to turn off Roaming now or when I get to my international destination?

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60

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Closed

complaint!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I need to file a complaint with corporate. An employee needs to go work for mcdonalds. I want my (Edited per community guidelines)ing money back from a bill i paid and then cancelled 4 days later. They said I would get a refund. Now they say.....oh sorry for you, no refund. Auto payment, been with a

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58

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Accepted Solution

I want my money back for my iPhone pro max 13 that I traded in!

AT&T U highway robbers! I traded in my iPhone Pro Max 13 with the value of $850. I only had your services for less than 6 months because of the poor connectivity issues and the outages that you had. By the way, I never received a credit for either. Looking back to my paperwork if I leave your se

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