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(221885)
Help please. My iPhone promotion from 4 months ago no longer exists?

TLDR: I'm hoping an honest ATT employee can look back and see the att.com promotion history for the 2022 iPhone SE (3rd gen) 64 gb between now and November 5, 2023. Full story: On November 5, 2023 I purchased an iPhone SE (3rd gen) on att.com. I'm a frugal person and had been using an iPhone 6s f

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My phone is on mute, but when i open a game there's still sound

I have my phone set on silent but when I open up a game the sound comes on even though my phone is muted. I'm able to lower the sound and mute it using the volume rockers once I'm in the app itself but there shouldn't be any sound for anything if the phone is on mute. Is this a bug? Is there a fix f

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4

0

0

att wifi passpoint on iphone and not at&t customer

I have an Iphone SE that has at&t wifi passpoint in my managed wifi networks. I contacted my carrier and apple about this and never got an answer. I am not nor have ever been an AT&T customer so how is this on my phone and why cant I remove it?

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4

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Active Armor unable to activate - Error Code 13-20-403

I've been unable to activate Active Armor on my iPhone 13 Pro Max for a couple weeks now after a factory reset. I've tried the following: - deleting the app, restarting the phone, downloading the app from the App Store, and attempting to activate - resetting the device without a backup - resetting t

Questions

643

14

AT&T Phone not working with SIM

I have a Lumia 950, which I believe is still supported by AT&T's network. The device is unlocked, and it is the ATT branded version which has VoLTE, but the SIM card isn't working on the phone and I am unable to get service, make calls, and text. I know the card is fine, because it is new from S

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14

1

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AT&T cancelled my order.

I ordered a phone for my nephew, it was his birthday gift, it's been more than 4 days, and it never arrived, they also canceled my order, thank you AT&T :)

Questions

17

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AT&T Not Honoring Their January 2024 "Samsung Galaxy S24 on us guaranteed. With Galaxy phone trade-in Any year. Any condition

In January 2024 AT&T was running the "the Samsung Galaxy S24 series on us, guaranteed with Galaxy phone trade-in. Any year, any condition. The promo clearly stated Any Galaxy S, Note, Z Any Year Any Condition. Seeing this, I traded in two of my older Samsung Galaxy phones which I used to upg

Questions

1.1K

16

AT & T demands I commit fraud and are discriminating

I am currently seeking a law firm to represent me and any other women who are former military who have been required to commit fraud and are the victims of discrimination through AT & T practices. I am former USAF having joined as an 18-19 year old. I am 62 now and can't get AT & T to hono

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23

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Closed

Free refill codes

So I came across these free refill code websites on Google.  I can't find anywhere that actually works.  Then I come across att prepaid is giving away 2free months of service.   Is this real ?

Questions

13.3K

3

Accepted Solution

no longer have access to my voicemail

Whenever I try to get to my voicemail, the phone immediately tells my that I am not available and to leave a message. Pressing the voicemail icon, pressing 1 does not bring me to the menu that lets me listen to my messages or access options. I need this fixed ASAP.everything worked fine a week ago.

Questions

20

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(21)
My phone is on mute, but when i open a game there's still sound

I have my phone set on silent but when I open up a game the sound comes on even though my phone is muted. I'm able to lower the sound and mute it using the volume rockers once I'm in the app itself but there shouldn't be any sound for anything if the phone is on mute. Is this a bug? Is there a fix f

Questions

4

0

0

att wifi passpoint on iphone and not at&t customer

I have an Iphone SE that has at&t wifi passpoint in my managed wifi networks. I contacted my carrier and apple about this and never got an answer. I am not nor have ever been an AT&T customer so how is this on my phone and why cant I remove it?

Questions

4

0

0

Hotspot "Failed to enable"

My Hotspot isn't working! Can you help? The device is in service I checked Settings > Personal Hotspot > "Allow Others to Join" and "Maximize Compatibility" My computer finds the device, but when I select the device for my Wi-Fi network, my computer displays the error saying "Failed to enabl

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10

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New Iphone 13 not receiving calls from some contacts

New Iphone13 won't accept calls from some contacts. Goes straight to voicemail.  Never shows up in the missed call list.  Not on airplane mode, do not disturb or blocked

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15

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Ver mis llamadas

Quiero ver mis llamadas

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15

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Problem viewing certain months usage details

Why is it I can't view my usage details for January and February's billing cycles of this year. I have no problem viewing current usage or any of last years usage details. Just January and February of this year. I have never been able to see January 2024 now its February 2024 to. Never had this issu

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17

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Trending Accepted Solutions

(44)

Accepted Solution

Official Solution

Billing

Wanting to make payment arrangements to get my service turn back on

Questions

137

2

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Accepted Solution

Official Solution

GETTING DIVORCED AND NEED TO SEPARATE THE PHONES

My wife owns the ATT account and we are divorcing. What options do I have?

Questions

118

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Accepted Solution

Official Solution

Device Unlock Request for a new fully paid off phone that has never been on the AT&T network.

I recently won a competition AT&T was hosting, and the prize included a new Galaxy S24U. The phone arrived but since this was never activated on the AT&T network the IMEI is not showing up as an AT*T phone when submitting a device unlock request. I have called customer service and went to my

Questions

97

2

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Accepted Solution

ASUS Zenfone 9 (ASUS_AI2202) crashes as long as SIM card is inserted.

I have an ASUS Zenfone 9 model ASUS_AI2202. It's been working fine on AT&T since the summer.Recently, possibly just after I upgraded to Android 14, the phone started crashing.It only crashes when the SIM card is inserted.Not a boot loop, but less than a minute after booting or inserting the SIM

Questions

94

14

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Accepted Solution

Official Solution

New customer

Unlimited plans. I'm currently a boost customer

Questions

92

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