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Internet

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Need underground cabling.

Hi, We took a new connection for our new home. they have provided the wiring and stuff so fast. I appreciate it. But they need to connect the main line to provide the internet. for that need some underground work. its been 3 days every call with the customer service say same answer that "technician

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"outside facilities issue"

Can AT&T please resolve this matter ASAP and provide substantive communication? I had an AT&T fiber installation appointment for Wed, Apr 10, 2024. AT&T called me the night before stating that technicians would be unable to make it due to an "outside facilities issue" and that technicia

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can not verify my security with a cellphone from Consumer Cellular.

I can login from my PC and use the email service. But when I update my security profile my none AT&T cell number (from Consumer Cellular) is not accepted.

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same day or next day router in Dallas?

I'm moving into a new apartment in Dallas tomorrow and wondering if I switch to ATT from Spectrum today if there's any way possible to get same day or next day router. The new apartment has an ATT internet connection box in closet with ethernet cable, just needs a router. Ready to switch but don't w

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Internet Air IP address keeps changing

I just got Internet Air and really love the speed for streaming. But Hulu Live keeps showing our IP address keeps changing and throwing off our Home location.  How can we keep this from happening?  Other streaming services do not seem to be having this issue like Disney plus or Netflix.

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False advertising

I received my etf rewards card only that i can’t activate it because they say its under review & that i dont have service with att that i dont qualify for it when i still do have active service and a current customer i was told an account manager from either att or the customer service or the re

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How do I remove a question that I posted here yesterday? It should be posted in Internet Equipment.

Yesterday I posted a question here: What stand-alone hardware firewall is compatible upstream of my AT&T Pace 5268AC? It should be posted in Internet Equipment.  I don't want to double-post.  Thanks.

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Accepted Solution

fiber wired connection can't connect intermittently

TVs and gaming systems that are connect by a wire sometime gets a message that it can't connect. Wifi works.

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12

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Linked Accounts

Trying to unlink accounts. When prompts followed "Remove this account"  does not appear.

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Accepted Solution

Official Solution

Data Breach

What is AT&T doing about the recent data breach, besides claiming it did not come from their network?

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76

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(15)
same day or next day router in Dallas?

I'm moving into a new apartment in Dallas tomorrow and wondering if I switch to ATT from Spectrum today if there's any way possible to get same day or next day router. The new apartment has an ATT internet connection box in closet with ethernet cable, just needs a router. Ready to switch but don't w

Questions

6

0

0

How do I remove a question that I posted here yesterday? It should be posted in Internet Equipment.

Yesterday I posted a question here: What stand-alone hardware firewall is compatible upstream of my AT&T Pace 5268AC? It should be posted in Internet Equipment.  I don't want to double-post.  Thanks.

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8

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Linked Accounts

Trying to unlink accounts. When prompts followed "Remove this account"  does not appear.

Questions

6

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Can't login to account - Don't have access to old phone number

After Yahoo merged with AT&T, I can no longer log into my account. Thankfully i'm still logged into my pc when I was able to login previously so I'm able to be logged in at all. But when that login expires i'll potentially lose access to my account all together. I had contacted customer support

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11

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More help with BGW320 and Google Mesh AC1200

Okay, I started by adding 3 Google hockey puck style AC1200 mesh system. But for almost a year I think I did it wrong. I never went into the BGW320 settings and did pass through or anything. I just setup the google mesh and I created a second network name. And for the past year, I have been running

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13

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Accepted Solution

Underground Fiber Terminal identification help

My home was built in 2017 when one lot was subdivided into 7. After the construction was finished, ATT installed Fiber infrastructure buried in my neighbor's front yard. But only one address of the 7 shows Fiber available in ATTs system. After some digging in my neighbor's yard, I found this infrast

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Trending Accepted Solutions

(14)

Accepted Solution

Official Solution

Actiontec modem with Internet 25

Can I use my existing Actiontec C2000A modem with Internet 25? It has bonded VDSL2+ capabilities.

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74

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Accepted Solution

New BGW 320 Gateway: Liftmaster/Chamberlain MyQ not compatible?!?

I set up the BGW320 that AT&T shipped to replace a flakey Arris today and it went amazingly well, copied over my same Wifi name and pw, and all the devices connected with no issues...except one. The Chamberlain/Liftmaster MyQ gateway for our garage door opener consistently says it's offline. &n

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45

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Accepted Solution

Official Solution

Closed

Lowering Manhole Cover

Hello - I am an engineer who is redesigning a site entrance to meet state DOT standards. The redesign will necessitate lowering the AT&T manhole cover several inches.  Please let me know who I should talk with at AT&T about this.

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Official Solution

Closed

Outdoor cell towers

I am trying to find out who I should speak with about a temporary outdoor cell tower for an event August 23 - August 25 in CT. Our flagship event is Dream Ride and you can find info at:  https://dreamride.org/  We get about 10,000 visitors and the event benefits Special Olympics from 41

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Accepted Solution

Extending BWG320-505 Fiber cable from wall

I bought a long SC/APC to SC/APC Fiber Optic Internet Cable from Amazon to extend the fiber cable to move my AT&T BWG320-505 modem beyond the 10ft standard cable going into the wall. But the AT&T Fiber cable has additional adapter or connector attached to the green SC/APC , should I remove t

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