Phones & Devices

Phones & Devices

Tips on using and troubleshooting smartphones, tablets & devices.
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Need to move installment plan to another number on the same account

I have two phones on my account. Samsung Note 20 (phone 111-111-1111) and Iphone 13 pro max (phone 222-222-2222).  The samsung is free and clear but the apple has installments.  I switched the phone numbers thinking I could cancel one later but was told that the installment is on the Line

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19

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Accepted Solution

Is MY Device Compatible w/ the Network

I have a Microsoft Lumia 950. Will this device work with my AT&T plan?

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14

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I can’t receive calls from certain people and I can’t receive texts from certain people

I recently switched to AT&T and i cannot receive calls from anyone who’s not an AT&T customer, or at least it seems that way. I can receive calls from my mother and sister who are both on AT&T as well but i cannot receive calls from my friend who is on Verizon. I also cannot receive text

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1.9K

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Accepted Solution

AT&T Locked Phone Won't Accept AT&T SIM

I have an old Lumia 830 locked to AT&T. I am trying to cut down on screen time, so I want to use this as my daily phone because the Windows Mobile app store is no longer supported. I have an AT&T SIM card from 2022, and when I put it in the phone, it won't accept it and thinks it's from anot

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44

8

Can’t change network mode Note S20 w/5G

I just got a galaxy note s20 with 5g. The 5g in my area is causing my connection to be slower than 4g lte. I would like to turn off the 5g. When I go into the connections menu and mobile networks I don’t have the network mode menu item. Only: mobile data, international data roaming, allow 2g service

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16.3K

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Ring time is too short

How do I get my iPhone on AT&T to ring longer before going to voicemail? 3/24/2024

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35

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Unlock code

Hi request an unlock code for my phone QS5509A when I get the code I put it on the phone I see unlock unsuccessful appear on the screen please help me

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57

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AT&T never gave my trade-in credit and simply stole my phone

I couldn’t be more angry right now. So my sister joined our AT&T family when they had a promotion for iphone 15 and she traded in her excellent condition iphone 13 for an iphone 15. She was not getting the credit on her bills and I contacted customer service they said it usually applies after 3

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120

28

Unable to connect to attwifi Passpoint nor free att-wifi

I am on a Samsung Galaxy mobile device, away from home. There are two public available wifi networks, one is att-wifi and the other is attwifi - Passpoint. I can connect to the att-wifi but internet is not available, so basically useless. When I attempt to connect to the attwifi - Passpoint it prese

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24

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800/877 numbers dont work

all 800/877/855 numbers come back as "call cannot be completed at this time" At any time! help! my wifes T-Mobile phone dials them just fine but my ATT iphone wont!

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(7)

Closed

Namibia service

I?m in Namibia now and there is no service connecting despite the locals I am with having full bars everywhere we go. They are on MTC NAMIBIIA. This is the only provider showing up for me but when i connect to it manually nothing happens. Please help!

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24

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Hotspot admin password

I’ve reset my hot spot mr1100, but the attadmin password doesn’t work.

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25

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Closed

How do I get rid of verbal alarm BUG?

Re Samsung Galaxy S22 voice-bug. I have an alarm-type male voice giving me a "motivational" time to get up and get going message. The male voice uses foul language, and in a familiar way like a voice mail. It's a "get the "f" up and get going" like an alarm would be set up. But, I did not choose thi

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23

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actualizacion de android en un s21fe

buenas tardes el dia jueves trate de actualizar mi celular por medio se smartwitch, pero en el proceso se quedo la pantalla celeste con unas letras, ya no puedo hacer nada, fui a la tienda oficial de samsung y me dijeron que ellos no pueden hacer nada ya que el celular esta registrado por AT&T,

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25

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unlock request

Hi i bought one broken iphone from facebook marketplace,i found that its locked to att and i cant use it any more i placed device unlock req,but its denied for payment due i would like to know how to get unlock code as the owner of the phone not responding to my calls, and this phone is with me ,,

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31

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Software Update Interrupted.

Software Update Interrupted. No Update is available for your device at this time. Please try again in 24 hrs." I'm trying to update my samsung galaxy  S21 5G from Android  13 to Android  14 unfortunately  I got this error please AT&T help me fix my Issue.

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Trending Accepted Solutions

(19)

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Unlock devise

I have an IPhone which is locked by AT&T , can you help me unlock it please

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439

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Official Solution

Possible malicious links

Hi. I'm here checking if these links are malicious.

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114

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Official Solution

how do i upload my id for verification

i was trying to upload my id but it won?t let me use the link

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96

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Official Solution

Device Unlock Request for a new fully paid off phone that has never been on the AT&T network.

I recently won a competition AT&T was hosting, and the prize included a new Galaxy S24U. The phone arrived but since this was never activated on the AT&T network the IMEI is not showing up as an AT*T phone when submitting a device unlock request. I have called customer service and went to my

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95

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Accepted Solution

ASUS Zenfone 9 (ASUS_AI2202) crashes as long as SIM card is inserted.

I have an ASUS Zenfone 9 model ASUS_AI2202. It's been working fine on AT&T since the summer.Recently, possibly just after I upgraded to Android 14, the phone started crashing.It only crashes when the SIM card is inserted.Not a boot loop, but less than a minute after booting or inserting the SIM

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