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AT&T Internet Account

AT&T Internet Account

Learn how to manage your Internet service and account.

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AT&T Internet Bandwidth Utilization Reporting

I have the 1000 Mbit fiber internet package and am trying to find a way - without replacing their router or running another device to pass-through trace the traffic - not to mention the pain that is dealing with the WiFi traffic. AT&T should be able to provide this reporting to us with relative ease

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Autopay Payment Method after Fraud Alert

As a potential victim of the 73 million user's whose data was breached by AT&T's negligence, I have decided to use my Apple Cash account as a method of payment. After the data breach, AT&T has the gall to request either a debit card or bank router codes or else my bill will increase by $5 pe

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Turning off DNS assist does NOT work

I have turned off DNS assist in the privacy choices of my ATT profile. IT'S OFF. When going to http://ewruoiweur.eruoierw I'm still getting the ATT search page corresponding to this domain. THIS IS NOT ACCEPTABLE. Not only this setting is hidden very deep in the profile but turning it OFF d

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1.4K

16

Saraplus

Hi Folks, I want to ask how safe is saraplus in keeping customer information. I had an att dealer talked me into entering info with it. Saraplus basically an order entry software that ask customer for secure information. However I am not sure how secure it is with middle man. I was stupid to thin

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6.3K

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Service Cancelation

I called to cancel my Internet service on the last day of my billing cycle, which is today, and the rep, after trying to convince me to keep the service or to move it to my new place of residence, said that since I am calling after 7pm, the service could not be cancelled until tomorrow, and I would

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35

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billed for service i don't have

i cancelled my extended wi-fi coverage back in December, but i keep getting billed for it every month. i call the 800 support number and have no problem getting the $10 charge refunded on my current bill.  but then next month, the charge shows up again.  what do i have to do to get this c

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60

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Website Customer Service Numbers and Internet Plan Order

I called the customer service number provided under the Internet Air plan on the AT&T website yesterday but realized I had a few more questions to ask so I went back on the website today, got the number and gave them a call again. I later realized that the 2 numbers that I had called were differ

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False advertising

I received my etf rewards card only that i can’t activate it because they say its under review & that i dont have service with att that i dont qualify for it when i still do have active service and a current customer i was told an account manager from either att or the customer service or the re

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Stuck at at&t service screen after reinstall windows on laptop

I'm installing a new windows for my HP Elitebook 745 G6. To my surprise an AT&T service acreen showed up and ask for a security key. I didn't know anything about this. I get this laptop as a gift and after years of use, I wanted to reinstall the windows, but getting stuck at this screen. What sh

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Linked Accounts

Trying to unlink accounts. When prompts followed "Remove this account"  does not appear.

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Autopay Payment Method after Fraud Alert

As a potential victim of the 73 million user's whose data was breached by AT&T's negligence, I have decided to use my Apple Cash account as a method of payment. After the data breach, AT&T has the gall to request either a debit card or bank router codes or else my bill will increase by $5 pe

Questions

10

0

0

Linked Accounts

Trying to unlink accounts. When prompts followed "Remove this account"  does not appear.

Questions

17

0

0

Difficulty accessing my account

I have AT&T Internet service and I have DirecTV. On March 30 I got an email stating my account passcode was reset because of the data breach. Well, the email did NOT contain any information on how to change the passcode. In the process of trying to login/reset my password, I've obtained an ema

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