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i cancelled my extended wi-fi coverage back in December, but i keep getting billed for it every month. i call the 800 support number and have no problem getting the $10 charge refunded on my current bill. but then next month, the charge shows up again. what do i have to do to get this c
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I called the customer service number provided under the Internet Air plan on the AT&T website yesterday but realized I had a few more questions to ask so I went back on the website today, got the number and gave them a call again. I later realized that the 2 numbers that I had called were differ
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I received my etf rewards card only that i can’t activate it because they say its under review & that i dont have service with att that i dont qualify for it when i still do have active service and a current customer i was told an account manager from either att or the customer service or the re
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I'm installing a new windows for my HP Elitebook 745 G6. To my surprise an AT&T service acreen showed up and ask for a security key. I didn't know anything about this. I get this laptop as a gift and after years of use, I wanted to reinstall the windows, but getting stuck at this screen. What sh
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Trying to unlink accounts. When prompts followed "Remove this account" does not appear.
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I ordered business internet for a cell phone hot spot at the end of February. Got the device and have been using it for months. Never received any account information or emails or billing info. April 10 suddenly got a past due notice, so paid with a credit card. I know the account number and device
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My mom passed away and my dad just moved and we found his SBC Gift Card. It is a $25 Visa Gift Card and we were told that Gift Cards in the state of California do not expire. The card is still on it's original letter and we called the phone number on the letter instructions 1-800-798-4167 and it was
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We keep getting calls at our business from the “billing department” saying if we don’t increase our internet tier our price will go up “a lot of money.” For the just under a year we’ve only dealt with a single rep and everything has gone through him. We’re on the guaranteed price plan that was heavi
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Description above pretty much sums everything up. Every time that I'm on the AT&t website, there's an error occurring. I had $100 taken out of my account. No service given and when I tried to make an in-store appointment I was told the appointment was not there and that they could not help me an
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Trying to unlink accounts. When prompts followed "Remove this account" does not appear.
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I have AT&T Internet service and I have DirecTV. On March 30 I got an email stating my account passcode was reset because of the data breach. Well, the email did NOT contain any information on how to change the passcode. In the process of trying to login/reset my password, I've obtained an ema
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