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For customers who are losing the Affordable Connectivity Program (ACP) benefit, what kind of low-cost Internet plans (and amounts) are you being offered if you have called AT&T to discuss your options post-ACP?
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Hello, Any help apprecfiated. In 2014 I suddenly became seriously ill and moved to my sister's care in CA (from Stockbridge Ga). I didn't realize I had an outstanding bill. Eventually I'm sure it went to collections. Though I'm still in CA I wanted to set up home security. I just found out ther
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Internet has been down since Thursday 3/21. Map shows an outage though I am on the outside edge of it. Unlike prior outages I have received no text updates.
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I needed to call ATT Internet customer service, so I googled "att internet" and this number came up right at the top. I called the number, and the guy asked me for my 4-digit passcode, I said I didn't have a passcode. Then the guy asked me for the last 4 digits of my social security. I got suspiciou
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Does anyone have the phone number to customer loyalty? The one I’ve used in the past just directs me back to the main menu. Current hold time is 24 minutes, to schedule a call back is 2 days from now. Last Friday they accidentally cut off my broadband instead of AIR they kept telling me they’d have
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Connection went down today 3/24/2024 and no luck getting it back up and running
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I signed up for AT&T back in early February when we moved into our new home as I was told it was the best. I was looking at several other companies that were slightly cheaper, but AT&T offered me a bunch of rewards to sign up so I went with them. When I signed up with the agent over chat she told me
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I am driving to Alaska through Canada. I know I will be able to connect in the US and Alaska. However, ATT cannot tell me if I will be able to use my car's wifi in Canada. Does anyone have any experience with this?
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I contacted Directv re their internet tv was told they use Att for internet. I had Att internet installed on January 23. I then contacted Directv re their equipment delivery as it was to be here prior to internet being installed. Directv customer service was horrible . I cancelled the service for b
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Hello, I have seen other posts with not much info or help from AT&T, but maybe I missed something. I have seen an incredible increase in my home internet usage with no real or apparent reason why?! Maybe I have a tab or two open on my phone, but it is just me and my boy. My boy is
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I have been de enrolled from autopay every 2 months, not by my request. At&t has been horrible about providing any solution and just keep blaming others. Telling me to re enroll and wasting my time on the phone. I'm going to be canceling my service.
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the ATT debit card mailed to me for refund after cancellation of U-verse service does not work ! PH's not answered and cannot establish a log-on
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I received our bill for at&t internet services yesterday (March 11). The issue date on the bill is February 25th. Recently, I tracked my payments to Carol Stream and it takes four days. The problem? It takes Carol Stream 14 days to get a bill out the door. Calculation of
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I needed to call ATT Internet customer service, so I googled "att internet" and this number came up right at the top. I called the number, and the guy asked me for my 4-digit passcode, I said I didn't have a passcode. Then the guy asked me for the last 4 digits of my social security. I got suspiciou
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Official Solution
For customers who are losing the Affordable Connectivity Program (ACP) benefit, what kind of low-cost Internet plans (and amounts) are you being offered if you have called AT&T to discuss your options post-ACP?
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I just recently change my provider of internet/ WIFI to AT&T, my question will my personal Cable Modem ( Arris)SBG10, be compatible for AT&T WIFI
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