Completely Disappointedd AT&T new business

started firday with thoughts of joining AT&T with our new business,and after signing online and confirming my order,t ireceved receipts contract agreements,and waitied to go pick up our new phones and excited at the thought of new business and new note 9s for us.and excitied about opening a second store and expanding again in 18months,so after waiting a day well called,only to be told we needed to go to this store drove 60 miles and no phones there they said we don't get orders from the onlines service,drove home called again,told it went to the delta waters store in Medford Oregon,DO NOT GO TO THIS STORE,we were hung up on Friday night,kid wouldn't even check our order number,sat mind you second drivuin g experenc eof the day anouther 60 miles to Medford and backnothing no phones and very rude people,told that the corpate online didn't send them a order and there nothing they could do.,after countless calls the and online transfers and drop calls and people who each told us something different,we went back to the Medford store after being told our order was ther 60 miles again 3 days now,so there we were told that corporate didn't do outr paper work right and we needed to do everything all over,now im upset and really don't want to do this all over again ,weve been insulat here and nothing has been correct since we started with att,im thinking cut our losses now no way to start a contracted,30 month relationship let alone need more services in 18 months

    but my wife being the softer of us talked me into doing this again,so after doing all the paper work and because of the previous orders and whatever ,we needed a wavier for mgrs. guess what these mangers couldn't be found and so back home again,day 4 today ,after calling the store countless times ,regiving my business info fro 3rd time now,and countless promises to call us back ,nothing mgr was off nothing and in the end I finally said this is completely unacceptable,and they wanted me to drive all the way to Medford again to give copy of my dl lisences  which had beend copies 3 times already,so Tuesday will be day five.if I don't hear anything,ill be cancelling eveyhting and moving to version where they assured me there will be no problems,ATT plz get your act together,youve taken a fun and exciting time for us and really have waste dour time treated us with little or no respect and some of your employees need serious retraining,and some should not even be working in a retail enviorment.we are disappointed and I look to tomorrow with dread and serious concerns ,and I find it hard if not difficult to go though with this,so like I said I wont call or lift a finger I will call right be fore closing and cancelle everything if we don't hear something and see progress,i belive the countless trip and over 20 hrs of travel time and resources on our end should be compensated for,and I am just sad at how this has become such a problem.i hope you can make amends and we can continue,but after today I don't think any thing will change. disappointed new business customer and future ex customer,13,k worth of service over and new phones and to be treated like we were.plz get things fix ,thanks for allow this post and my vetting,terrible experence