AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Tips for managing your AT&T PREPAID account, data usage and payments.
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Hello, I have a device with data only. I do not remember my PIN or my password and I cannot log into my prepaid account online. When I try to do "Forgot password" it says it can send me a temporary password or PIN via text message, however my device is data only and does not recieve SMS. There is no
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Old and new password not working and phone number is locked so no reset password
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Hello - my phone stopped being able to receive/make calls yesterday, called ATT and went to the store, they keep telling me my phone has been blacklisted in the Dominican Republic - but they can't do anything and it's the phone, funny, because the phone is not lost/stolen with Apple or on the device
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I recently had to get a new debit card with a new number, once I had the new one I shredded my old one. I didn't update the new info on my prepaid account until after I got the text that my account couldn't be charged. When I went to log in to change it I couldn't remember my password so I reset it.
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The first two numbers of the pin on my prepaid card are scratched off where I can't see them. I chatted online and went to an att store. No one is willing to help. Why use such a poor system if you're not going to do anything to help fix the problem. I can't believe a big company like att just rips
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My wife and I bought 2 prepaid cards from the online store (the $25/mo 1yr prepaid). We received them, put them in our phones and received the activation sms. Activation went ok "your sim is active and almost ready to go", but we waited several hours (almost 12h now) and still no service. Tried cal
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Hello I have attempted to call 1-800-331-0500 many times but could never get to a person. Our number is reserved and we can't get it unblocked. We got a prepaid sim card but don't want it anymore. I tried to go in store to set it up. But they say the number is reserved. Please unreserve the number s
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Hi, I have an AT&T prepaid Android device. I have two questions: 1) Wrong phone in “About Phone” section When I setup of my new phone, a phone number was assigned to me. I contacted AT&T wireless to have my personal phone number ported to my AT&T phone, which was successful. However, in
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I am getting charged for numbers I have blocked. The message still comes thru even if the number is blocked and I am charged on my pre paid plan. And it is these 1410 numbers that have been around the forums for years now as a scam. Can I block these numbers really so I do not get charged? Can I blo
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