AT&T Internet Installation

AT&T Internet Installation

Tips for installing & connecting your equipment.

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Buried distribution line

Hi, An AT&T distribution cable was marked on my property. Who can I contact to get this cable moved?

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Accepted Solution

Mark buried lines

I am having some landscaping work done, and would like to have the buried lines marked to prevent them from being accidentally cut. How do I go about doing this?

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VDSL2 Upgrades??

I have ATT Internet 25 service with Uverse. It is dependable, but I would for sure like a faster speed. Is there any truth to the rumor (heard by myself from the ATT rep I was working with on a call a few weeks back) that ATT is looking to upgrade slower connections like mine to faster ones like I

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Buried cable flags

I cannot remember the exact time that the flags were put in our yard but it's been probably a month or more. All our neighbors and our yard has flags in them but the issue I have is that they've been here for so long. I think that they probably did what they needed to do and just left them. It has b

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My Fiber Home Internet Delayed for almost a month.

My fiber internet has been delayed for over a month without an explanation. I’m hoping someone can give me any insight or help.

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Contractor for AT&T Dug Up and Damaged my Backyard without permission.

This past Monday I came home to a handwritten note on my door from a contractor for AT&T who is working on my neighbor's house asking for access to my backyard. Apparently there's a cable that runs through my yard that they needed access to. I look in my backyard and see that a hole had already

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Damage property

Yes I put a claim in for AT&T for the damages that they did when they cut down the trees that were hanging over the city streets property.The blame me because for whatever was fiber box or line was stolen but that has nothing to do with me and also they keep transferring me other departments. Th

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How Do I Escalate A Property Damage Claim with AT&T, Sedgwick, and Mastec?

I submitted a claim for damage to my main water line resulting from AT&T's subcontractor, Mastec laying fiber lines. They refuse to accept responsibility and reimburse me for the cost to fix the water line. I regret ever signing up for their service because this has been a frustrating experience

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Internet air connection

Set up internet air today and its was working fine all day. Tonight it stopped... Can't get any assistence

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Complaint

We have been mostly pleased with our home internet service from ATT through the years. This week we ordered a second internet service for our condo. The Gateway was delivered and we were instructed to plug the Gateway into the internet jack. However, our condo has no internet jack. When we contacted

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Rave review for MARTIN MOSS from AT&T

Last week we switched from Comcast/Xfinity to AT&T fiber internet which was recently installed in our neighborhood. The problem with Xfinity is we would randomly lose our connection even though when I checked online, there were no outages in the area.  I ordered the AT&T internet onlin

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Accepted Solution

Mark buried lines

I am having some landscaping work done, and would like to have the buried lines marked to prevent them from being accidentally cut. How do I go about doing this?

Questions

21

4

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