AT&T PREPAID
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Learn what you'll need to do to send your trade-in Returning your device just got a bit easier. Once you move your data from your old phone to your new one, you will use the box your new device came in to ship the trade-in. You'll pack it up, tape the box closed (included), and place the shippin
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I was suppose to receive two $300 rewards card for getting direct tv and att back and haven’t yet. I never received a confermation or nothing? Was I lied to?
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I was mislead by an employee at a Target kiosk. He purposely misled me into thinking that our old phones that we still owed on through Verizon would be incorporated into our AT&T bill. That bill would have been $244.00, a savings of over $150. He NEVER once told me that we would hav
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I have an ATT mobile phone line number and a Samsung S22 Ultra phone. There was damage to the original phone & a claim was filed with the insurance carrier. The replacement phone arrived & we went through the activation process. It appears that the new phone's IMEI didn't get linked t
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Dear AT&T Customer Service, I hope this email finds you well. I am writing to express my deep concern and frustration regarding the recent data breach affecting AT&T's systems. It has come to my attention that personal information, including but not limited to Social Security Numbers
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In January 2024 AT&T was running the "the Samsung Galaxy S24 series on us, guaranteed with Galaxy phone trade-in. Any year, any condition. The promo clearly stated Any Galaxy S, Note, Z Any Year Any Condition. Seeing this, I traded in two of my older Samsung Galaxy phones which I used to upg
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Before anyone answers, the phone call is disconnected. I'm calling 1-800-288-2020
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Hello, We were an AT&T business internet user only and one day an AT&T business representative reached out to us and quoted us a price if we were to switch our wireless business over to AT&T and we'd also get a discount on our current fiber internet bill by switching as well. We g
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I asked tis question earlier & received a reply the thread was closed. Asking now. Went to a company store & was told no store can do it.Has to be done with a phone call.. Is that true?
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I've already talked to an Att supervisor, very nice somewhat explained the bill charges, gave me a one time $50 credit for my trouble. However I paid almost $700 in 2.5 months and my monthly bill after discounts and trade in is still $70 more than what target rep said. I'm out $70 plus a month and a
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Hi. Why is it so hard to do something simple with AT&T? I have spent several hours across two mornings trying to merge my account and my wife's account -- a fiber account and a cellular account. I've spoken to no fewer than four agents. I've waited probably close to two hours on hold, or for c
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I have an ATT mobile phone line number and a Samsung S22 Ultra phone. There was damage to the original phone & a claim was filed with the insurance carrier. The replacement phone arrived & we went through the activation process. It appears that the new phone's IMEI didn't get linked t
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Dear AT&T Customer Service, I hope this email finds you well. I am writing to express my deep concern and frustration regarding the recent data breach affecting AT&T's systems. It has come to my attention that personal information, including but not limited to Social Security Numbers
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Why is it I can't view my usage details for January and February's billing cycles of this year. I have no problem viewing current usage or any of last years usage details. Just January and February of this year. I have never been able to see January 2024 now its February 2024 to. Never had this issu
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Twice in just the past couple of years I have received notification from AT&T that my account information has been compromised, and you offer me some kind of Experian service free of charge to be alerted if my account(s) become impacted. This basically shifts the responsibility to me to keep an
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Hello,Today, I went solo on my own phone plan after the primary transferred billing responsibility for my line. Soon after picking a plan, getting a PIN, etc., I got an email to complete by signing in. So far, so good. Then, it asked me to merge my old account. I didn't remember having an old accoun
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I am billed $5- for 'ad-ons' with no description.
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