Wireless Account

Dear AT&T Customer Service,   I hope this email finds you well. I am writing to express my deep concern and frustration regarding the recent data breach affecting AT&T's systems. It has come to my attention that personal information, including but not limited to Social Security Numbers

I have an ATT mobile phone line number and a Samsung S22 Ultra phone. There was damage to the original phone & a claim was filed with the insurance carrier.  The replacement phone arrived & we went through the activation process. It appears that the new phone's IMEI didn't get linked t

Hi, I have 3 main questions I was wondering if you might have an answers to? 1) The time on the Data Usage listing on your AT&T website always shows the time being an hour after the text is received or sent. Is that because of different Time Zones? I live in AZ. 2) My Wife sent a ?TEST? text from he

I was mislead by an employee at a Target kiosk. He purposely misled me into thinking that our old phones that we still owed on through Verizon would be incorporated into our AT&T bill.  That bill would have been $244.00, a savings of over $150.  He NEVER once told me that we would hav

In January 2024 AT&T was running the "the Samsung Galaxy S24 series on us, guaranteed with Galaxy phone trade-in. Any year, any condition. The promo clearly stated Any Galaxy S, Note, Z Any Year Any Condition. Seeing this, I traded in two of my older Samsung Galaxy phones which I used to upg

Code REG_BU_080

Before anyone answers, the phone call is disconnected. I'm calling 1-800-288-2020

Hello, We were an AT&T business internet user only and one day an AT&T business representative reached out to us and quoted us a price if we were to switch our wireless business over to AT&T and we'd also get a discount on our current fiber internet bill by switching as well.  We g

I asked tis question earlier & received a reply the thread was closed. Asking now. Went to a company store & was told no store can do it.Has to be done with a phone call.. Is that true?

I've already talked to an Att supervisor, very nice somewhat explained the bill charges, gave me a one time $50 credit for my trouble. However I paid almost $700 in 2.5 months and my monthly bill after discounts and trade in is still $70 more than what target rep said. I'm out $70 plus a month and a