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Text messages being labeled as Spam

Our business line is unable to send out text messages to anyone on ATT because they labeled our number as Spam. It is not Spam. How do we get our number removed from their Spam filter?

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Missing Text Messages and Voicemail Notifications

When I turn my phone back on, after having it in airplane mode, I don't receive text messages from the time that it was off and I get no notifications of any voicemail messages. If I check my voicemail manually, I can retrieve the messages. However, the text messages never appear, even after I get o

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64

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Prepaid Limbo

I recently switched from T-Mobile to AT&T for the $300 annual plan and wanted to keep my number. They mailed me a physical eSIM, but the QR code didn't work so I phoned customer support to have them activate it. They did so and it seems like my phone number is now on the AT&T network, but I

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14

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Iphone 12 - can't call out or receive calls

For the past week everytime I try to call any number on my iphone it is immediately dropped. When others try to call me it is dropped before it even rings.

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7

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Closed

How do I get ATT to install a cell phone tower near me?

I have no internet in my place of work and they do not provide wifi for our phones just for our computers, I have had enough

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16

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Accepted Solution

Official Solution

How do I get ATT to install a cell phone tower near me?

I have no internet in my place of work and they do not provide wifi for our phones just for our computers, I have had enough

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23

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Targets scam with att discounts

Target discounts with att are not what they say they are

Questions

6.5K

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Issues with WIFI calling not working when it should

So the AT&T service in the area I live in is horrible. Service constantly shows 4-5 bars of service of 4G LTE or even 5G but the upstream on this service is horrible at best. When on voice calls people constantly can't hear my side of the call and data upstream is virtually non-existent. This is

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4.3K

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Is there a way to talk to someone faster? I have been on hold for two hours today.

See above - I see mentions of a "live chat" feature on different forum posts and AT&T sites but can't find the option.

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AT&T says my phone is prepaid when it's not

I've been trying to unlock my Motorola razr+ that was bought on a postpaid installment plan. I've paid off the installment plan and have been trying to unlock the phone, but every time I try, it gets denied and says that it's a prepaid phone and I need to do it through the myATT app. When I go to th

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(23)
Iphone 12 - can't call out or receive calls

For the past week everytime I try to call any number on my iphone it is immediately dropped. When others try to call me it is dropped before it even rings.

Questions

7

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0

Is there a way to talk to someone faster? I have been on hold for two hours today.

See above - I see mentions of a "live chat" feature on different forum posts and AT&T sites but can't find the option.

Questions

5

0

0

Transferring From Another Provider

Can I ask request compensation for all these issues I've had to deal with from AT&T? Has anyone had issues transferring from another provider and what was the resolution? I created an account online with AT&T, verified military service, tried purchasing two phones online, applied my milita

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14

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Lost Trade in Multiple Attempts

About a year ago I had ordered an iPhone 14 in place of my iPhone 11. I had received the new one and packaged the trade in for mailing. I had followed the instructions given to me. After a few months it was determined that AT&T never received the trade in so now it puts me responsible. After mul

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9

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Deceptive Promotion For Free Galaxy Watch 6 40mm

I upgraded my phone back at the end of December 2023 to the galaxy s23 ultra because it was supposed to come with a free galaxy watch 6 40mm smart watch. The s24 ultra was coming out I'm just a couple of weeks and that was the phone I was going to get, but because I saw this promotion online, I went

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13

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Random "maintenance mode" blocked text messages for nearly two hours

I was not receiving expected text messages for nearly two hours. Then suddenly at least a dozen arrived at the same time. I called ATT to ask what was going on and they told me they detected "unusual network activity" in my neighborhood and put my phone into maintenance mode. Shouldn't we get some k

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Trending Accepted Solutions

(32)

Accepted Solution

Official Solution

Unlock My IPhone

Unlock 

Questions

479

6

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Accepted Solution

Official Solution

AT&T callers unable to reach Ring Central phone numbers

At of 3/11 @ 8:00pm we have detected that people using AT&T are unable to reach our Ring Central business phone numbers. They get a has busy when calling.  Ring Central believes it is a routing problem from AT&T

Questions

173

5

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Official Solution

ipad cellular data mysteriously stopped

I have an iPad Air (3rd) that has had AT&T wifi+cellular since 2019 when i purchased it. Today i tried to use the cellular and now It is asking me to add a cellular plan (transfer from other device or add a new plan).  My Callier is listed as "iPad 58.0" and the Data number is "unknown".&n

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70

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Accepted Solution

Liars

My wife and I were promised free phones by a representative from AT@T. She looked at our phones and guaranteed our phones would be free.  Turs out that is not the case.  AT@T customer service offers no help

Questions

68

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Accepted Solution

Official Solution

FAN PIN

Hello, I recently opened a new Wireless account but I don't have the FAN PIN to register the online account. Would you please help?

Questions

67

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