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On March 6th, I was served a one time charge for a Non-returned device - Next (Mar 06) for $533.19. I will not be paying this fee due to a failed responsibility on the end of ATT. I did send the device back but no tracking number was ever issued to me. I asked for AT&T to deliver me th
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Wireless Account & Billing
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I am wanting to buy a new phone that AT&T doesn't have listed on their white list and has no way of buying it from AT&T directly. However I really like the service I have with AT&T (phone, internet, etc.) and do not want to switch carriers. Is there a way to request a specific device
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Phones & Devices
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Twice AT & T has billed for international roaming charges that were disabled. Before sending my 14 y.o. daughter to Europe I visited an AT & T store in person in Siant Louis Park, MN to ensure that she wouldn't be able to incur additional charges. It took the store rep. almost an hour to fig
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Wireless Account & Billing
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We traded in a phone on 12/1/23 and took the phone to our local AT&T store; I have a receipt with the trade-in amount, promotion, and condition of the phone. After 5 months, we still do not have the credit promised. We have called several times over the past 4 months and offered several excuses
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Wireless Account & Billing
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I have been a customer before currently, I'm not . I don't own any bill, I tried to request to unlock my device for two months but they refused because I was cancer my account they couldn't find my old information. I don't understand why they at&t don't have any information at all. So far I can
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Phones & Devices
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I have been trying for a long time to get my childhood phone number of (715)832-4404. Can you please help me or send me in the right direction of getting information on how to do this? I want to switch it to my cell phone.
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Features & Services
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For several months now, sending emails to AT&T devices via ########## @txt.att.net or ########## @mms.att.net have either not gone through at all (no kickback on the email server, just not received on the device texted), or been received days later. The service sending the email-to-text simultan
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Features & Services
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My AT&T wireless account on line was recently changed so that a text to my phone was required for logging on. I don't always have my phone and it isn't always on, so this is very inconvenient for me. I would like to take this feature off my account, but was told by customer service today March 15, 2
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Features & Services
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As the title states, it's time to end an almost 20 year relationship with AT&T. Yesterday was the final straw, so I write this to make a statement and to convey my total and utter frustration with AT&T. I'm sure I'm not alone in this sentiment and hopefully this is useful to not only the "hi
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Wireless Account & Billing
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Hi everyone, I switched 2 lines over to AT&T in January 2023 and got a free iPhone 14 Pro (36 months of credits) for trading in an iPhone 12. Last week I switched over my personal wireless account to a newly created business account and paid off the iPhone 14 Pro. When trying to unlock online,
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Wireless Account & Billing
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I have been a customer before currently, I'm not . I don't own any bill, I tried to request to unlock my device for two months but they refused because I was cancer my account they couldn't find my old information. I don't understand why they at&t don't have any information at all. So far I can
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Phones & Devices
7
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As the title states, it's time to end an almost 20 year relationship with AT&T. Yesterday was the final straw, so I write this to make a statement and to convey my total and utter frustration with AT&T. I'm sure I'm not alone in this sentiment and hopefully this is useful to not only the "hi
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Wireless Account & Billing
15
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When calling my families four cell numbers from a land line it goes fast busy, anyone know who's problem the cell or landline side of AT&T?
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Features & Services
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Updated for 2024 as there were lots of changes in the past year (I've got a few older versions of this floating around). Tablets in a UYW plan are $20.99 and placed on Starter priority with 15GB of hotspot (with HD streaming option). Wearables are $10.99. 99¢ increase: Some older plans that were
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Wireless Account & Billing
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I am trying to find out what the promotion was to add a new line and purchase a new iPhone 14, from around November 12?
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Wireless Account & Billing
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Tengo un Samsung s23 ultra, me aparece que la última actualización de software Fue en febrero del año pasado y aun no actualiza, e tratado de actualizar y me aparece que no hay ninguna actualización que revise en 24 horas y así me sigue pasando
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Phones & Devices
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I added the International Day Pass today, 4/18, for a trip I am taking on 4/25. Do I need to turn off Roaming now or when I get to my international destination?
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Features & Services
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Dear AT&T Customer Service, I hope this message finds you well. I am writing to urgently request your assistance regarding my AT&T account, which I requested to cancel and stop auto payment for cellular number (edited as per community guidelines) Despite my request, I have noticed charges
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Wireless Account & Billing
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AT&T U highway robbers! I traded in my iPhone Pro Max 13 with the value of $850. I only had your services for less than 6 months because of the poor connectivity issues and the outages that you had. By the way, I never received a credit for either. Looking back to my paperwork if I leave your se
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Wireless Account & Billing
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I got a gmail say my phone number transfer complete,and it told me to restart my phone,and I do it but when I turn in back on the signal icon becomes transparent,and I can’t use the eSIM,can’t make a calls or receive calls and text,data.i am using AT&T prepaid and I was activate today
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AT&T PREPAID
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I think it is pretty sorry that ATT will not accept Lifeline credit in Oklahoma. You did however accept ACP. I guess $9.25 opposed to $30.00 just isn't worth your effort. Very disappointing.
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AT&T PREPAID
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