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Wireless

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I paid the $3.99 for ActiveArmor Mobile Security for the Wifi Security Advance

It still won't activate it and it's already been paid for. What should I do my number is ( Edited as per community guidelines)

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Transferring From Another Provider

Can I ask request compensation for all these issues I've had to deal with from AT&T? Has anyone had issues transferring from another provider and what was the resolution? I created an account online with AT&T, verified military service, tried purchasing two phones online, applied my milita

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Deceptive Promotion For Free Galaxy Watch 6 40mm

I upgraded my phone back at the end of December 2023 to the galaxy s23 ultra because it was supposed to come with a free galaxy watch 6 40mm smart watch. The s24 ultra was coming out I'm just a couple of weeks and that was the phone I was going to get, but because I saw this promotion online, I went

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add a new line and need a phone number

I added a new service line to my prepaid account but I need to get a phone number for this account so I can use it. currently do not have another phone number, I have a new ATT sim card. Where to find the phone number and how to add it to the new extra service

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Random "maintenance mode" blocked text messages for nearly two hours

I was not receiving expected text messages for nearly two hours. Then suddenly at least a dozen arrived at the same time. I called ATT to ask what was going on and they told me they detected "unusual network activity" in my neighborhood and put my phone into maintenance mode. Shouldn't we get some k

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Iphone 12 - can't call out or receive calls

For the past week everytime I try to call any number on my iphone it is immediately dropped. When others try to call me it is dropped before it even rings.

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How do i use my account balance to pay for my next months service?

I have twenty dollars in my account balance that has built up over time from me being a loyal customer to at&t prepaid, I would like to know how, if possible, I can use that money to pay for my next months renewal for my service

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my order got cancelled however two time 43.46 USD transction happend on my credit card.

my order got cancelled however two time 43.46 USD transaction happened on my credit card. order number: 23-291553594563264 Samsung Galaxy A14 5G - AT&T PREPAID - 64GB - Black

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Accepted Solution

Text messages being labeled as Spam

Our business line is unable to send out text messages to anyone on ATT because they labeled our number as Spam. It is not Spam. How do we get our number removed from their Spam filter?

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Missing Text Messages and Voicemail Notifications

When I turn my phone back on, after having it in airplane mode, I don't receive text messages from the time that it was off and I get no notifications of any voicemail messages. If I check my voicemail manually, I can retrieve the messages. However, the text messages never appear, even after I get o

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(19)
How do i use my account balance to pay for my next months service?

I have twenty dollars in my account balance that has built up over time from me being a loyal customer to at&t prepaid, I would like to know how, if possible, I can use that money to pay for my next months renewal for my service

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9

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Is there a way to talk to someone faster? I have been on hold for two hours today.

See above - I see mentions of a "live chat" feature on different forum posts and AT&T sites but can't find the option.

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Lost Trade in Multiple Attempts

About a year ago I had ordered an iPhone 14 in place of my iPhone 11. I had received the new one and packaged the trade in for mailing. I had followed the instructions given to me. After a few months it was determined that AT&T never received the trade in so now it puts me responsible. After mul

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deleting multiple messages

I get 10-30 messages a day and want to delete all of them at once. So far, have been unable to do this.  Flip phone U102AAModel: 

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Prepaid wireless card

The first two numbers of the pin on my prepaid card are scratched off where I can't see them. I chatted online and went to an att store. No one is willing to help. Why use such a poor system if you're not going to do anything to help fix the problem. I can't believe a big company like att just rips

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actualizacion de android en un s21fe

buenas tardes el dia jueves trate de actualizar mi celular por medio se smartwitch, pero en el proceso se quedo la pantalla celeste con unas letras, ya no puedo hacer nada, fui a la tienda oficial de samsung y me dijeron que ellos no pueden hacer nada ya que el celular esta registrado por AT&T,

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Trending Accepted Solutions

(33)

Accepted Solution

Official Solution

Unlock My IPhone

Unlock 

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Accepted Solution

Official Solution

AT&T callers unable to reach Ring Central phone numbers

At of 3/11 @ 8:00pm we have detected that people using AT&T are unable to reach our Ring Central business phone numbers. They get a has busy when calling.  Ring Central believes it is a routing problem from AT&T

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173

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Official Solution

ipad cellular data mysteriously stopped

I have an iPad Air (3rd) that has had AT&T wifi+cellular since 2019 when i purchased it. Today i tried to use the cellular and now It is asking me to add a cellular plan (transfer from other device or add a new plan).  My Callier is listed as "iPad 58.0" and the Data number is "unknown".&n

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Accepted Solution

Liars

My wife and I were promised free phones by a representative from AT@T. She looked at our phones and guaranteed our phones would be free.  Turs out that is not the case.  AT@T customer service offers no help

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Accepted Solution

Official Solution

FAN PIN

Hello, I recently opened a new Wireless account but I don't have the FAN PIN to register the online account. Would you please help?

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