AT&T PREPAID
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Wireless Account & Billing
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AT&T PREPAID
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Any update to the wireless outage? The outage part of the app says my service is good… but mine and everyone else’s on ATT is definitely not good.
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Do you offer this feature?
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Features & Services
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As soon as I open the ATT Secure Family app, I get a pop up message that states “unable to complete your request. Please, try again later”. This happens on all my devices.
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Phones & Devices
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Hello, I supplied my PIN to AT&T salesperson at Target but then had to leave. How do I know if my information was compromised? How do I identify any changes made to my account?
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Bought the phone from mint last year. It wasn't sending messages / completing calls when there was no wifi around. Sent it to Samsung as it was under warranty.When I got it back, it boots up with an AT&T logo and won't accept my sim card. I get a network unlock code prompt.I tried the ATT unloc
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I work in mid-town Atlanta. When at work sitting in my office with a window view of the street I will have 3 to 4 out of 5 bars of service - strong connection. However, my mobile data is slower than old dial-up service. I've reset my service, checked dozens of things with phone tech support and gott
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Features & Services
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My plan includes international calling. While in the Dominican Republic I made a call to the Dominican Republic and was charged $6 for the call. Customer service chat said the charge was correct because I was in the US when I placed the call. This despite other calls and texts just befo
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Wireless Account & Billing
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After the AT&T booster is set up can the ethernet cable be disconnected from my gateway? My gateway is too far away from a window to have the ethernet connected and the GPS attached to a window.
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AT&T PREPAID
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I upgraded my Families phones to the S24. The deal was $0 with qualified trade in. The trade ins all were accepted and qualified but we are paying $5/month per phone, not 0. WHYYYYY???????? Was this a bait and switch but did I miss the fine print somewhere?
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Is there another outage for ATT? I am at work and some of my coworkers are also on SOS.
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I have security alerts if email, social security number is found on dark web. I do NOT have AT& T at this time but tried to sign up for their cellular service, long story. They lost one of the phones that was supposed to be delivered to me. I get a monthly bill with the same credit on it from AT
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Wireless Account & Billing
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can you transfer data from an phone with the apple log blinking to a new iphone
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Phones & Devices
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can you transfer data from an phone with the apple log blinking to a new iphone
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Looks like hundreds have posted same, with ATT "experts" advising to uninstall/reinstall, clear caches, etc - but that's not solving the problem. I have an iPhone 15 and still can't get it working. Any real advice?
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Features & Services
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After just writing a long detailed description, your page failed and refreshed and it disappeared. Holy (Edited per community guidelines). You guys (Edited per community guidelines) so bad. CANT TEXT, CALL OR USE INTERNET ANYMORE THE SECOND I LEAVE MY HOUSE Went to AT&T store today, it was packed w
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Features & Services
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My pixel pro 8 is having issues randomly disconnecting (no sim error) and I am told that this update will fix it.
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Phones & Devices
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My ATT bill is due in a few days. Is that bill for the next month of service or the past month of service? I changed providers and am trying to find out if I am obligated to pay this bill or not.
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Wireless Account & Billing
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Is there a way to pay just towards your phone cost, and not phone usage.
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Features & Services
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How can I locate my lost iPhone if I don't know my login info to sign into my account?
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AT&T PREPAID
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I placed an order yesterday for a device upgrade ( I'm eligible) and placed an order for store pickup. I went to the store to collect the phone, the store agent ran a fraud check with another online agent, who asked me some questions on phone. It wasn't audible at all, still I answered the questions
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If you're shopping for some a birthday, anniversary, graduation or any special occasion, AT&T has the great savings on the latest smartphones, tablets, smartwatches and more.
Get the new Samsung Galaxy S24, S24+ or S24 Ultra on the nation's largest & most reliable network!
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
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