Internet

Internet

Share tips and tricks with other AT&T Internet customers.
Ask a question

Latest conversations

View More

(91329)
Unlock SIM card Network

Hello, I tried to unlock my device by putting wrong pin many times, and now I've contacted the support team ( my phone is eligible) and they sent me the unlock code... when I put it, it doesn't unlock the device... so, what can I do?

Questions

2

0

0

running a webiste through an att device

is there a plan that allows you to run a website through an att device? are there any providers in the city of baltimore that can offer internet service that includes the ability to run a website ? since that is my business plan....

Questions

5

0

0

Network Mode stuck

I currently have a ZTE Velocity 2 (MF985). While looking through my wifi and network settings I noticed a section that says "Network Mode" and a drop down menu. The drop down menu was set on Auto and had two other options, 4G and 4G LTE. I hit 4G when I shouldn't have. Now its stuck on 4G and the dr

Questions

174

2

0

Ver mis llamadas

Quiero ver mis llamadas

Questions

4

0

0

ATT Fiber Slow During Peak Hours

Hello, I've had 300/300 service for about over a year now since the service became available in my neighborhood. It has been pretty good so far until recently for the past few months I've noticed that the download speed drops to about 150-200 in the afternoons and evenings, while the upload stays n

Questions

41

9

0

utility pole install incomplete

We had a new wood pole installed for a new streetlight and most of the old pole is propped up on a peg leg standing on a board in the dirt and bolted to the new pole, waiting for ATT to come and move the big gray switch box over to the new pole. A month waiting, so far. It looks pretty crappy and ha

Questions

10

2

0

Online ATT Internet Account Primary User Issue

I've been an AT&T Internet user for a long time. I was sick for a while and the email I used to setup my online account was deactivated do to no activity.  I also forgot my user password as the primary account user.  I can't reset the password because the primary user email can't rece

Questions

13

0

0

Keep getting redirects to a registration page while browsing internet

Keep getting redirects to a registration page while browsing internet

Questions

22

6

0

Move fiber distribution pedestal away from my driveway

I'm afraid I'm going to run over the fiber distribution pedestal when I back out of my driveway. Can it be removed or moved?

Questions

32

4

0

Internet "Appointment Delayed," no ETA

I've already had two technicians come out and say that "more work needs to be done". Tech support is not helpful and tell us we just need to just wait. We are two people who work from home, we cannot just wait. Going on 4 days with no Internet and we're ready to cancel this new service. How can I ge

Questions

12

2

Be the first to reply

(19)
Unlock SIM card Network

Hello, I tried to unlock my device by putting wrong pin many times, and now I've contacted the support team ( my phone is eligible) and they sent me the unlock code... when I put it, it doesn't unlock the device... so, what can I do?

Questions

2

0

0

running a webiste through an att device

is there a plan that allows you to run a website through an att device? are there any providers in the city of baltimore that can offer internet service that includes the ability to run a website ? since that is my business plan....

Questions

5

0

0

Ver mis llamadas

Quiero ver mis llamadas

Questions

4

0

0

Online ATT Internet Account Primary User Issue

I've been an AT&T Internet user for a long time. I was sick for a while and the email I used to setup my online account was deactivated do to no activity.  I also forgot my user password as the primary account user.  I can't reset the password because the primary user email can't rece

Questions

13

0

0

Closed

Keep getting redirects to a registration page while browsing internet

Keep getting redirects to a registration page while browsing internet

Questions

14

0

0

Can wirelessly send to printer, but cannot scan back to computer

Since I changed from ATT DSL to ATT Air, I can no longer scan from my multi-function printer to the computer. It cannot find a computer. However I have no issues wirelessly printing from the computer to the printer.  No issues scanning before I upgraded. I've tried looking at firewall setting

Questions

13

0

0

Trending Accepted Solutions

(12)

Accepted Solution

Official Solution

No internet 75024

Internet has been down since yesterday afternoon in plano. What's the status?

Questions

469

4

0

Accepted Solution

Official Solution

Closed

Horrible customer service

I contacted Directv re their internet tv was told they use Att for internet. I had Att internet installed on January 23. I then contacted Directv re their equipment delivery as it was to be here prior to internet being installed. Directv customer service was horrible . I cancelled the service for b

Questions

327

5

Accepted Solution

Closed

Here we go again How to enable/disable IP Passthrough on BGW320-500

Hi- I read all the posts and am very network literate. I am referring to this post How to enable IP Passthrough on ATT BGW320-505 - Devon Stephens You do this and then how do you access the AT&T BGW UI- what IP? I want to use the BGW as a pure modem and kill all the wifi.    Also wh

Questions

81

25

0

Accepted Solution

AT&T Fiber - Expanding Ethernet Through The Whole House

I'm really happy with my AT&T Fiber internet account and performance right now. WiFi works great in all rooms and on all devices and TVs. I'm considering making a change to my house network, and I want to have internet in all rooms using Ethernet. I have a network closet where everything comes i

Questions

67

8

0

Accepted Solution

Official Solution

Is this a scam number 888 454 9594

I needed to call ATT Internet customer service, so I googled "att internet" and this number came up right at the top. I called the number, and the guy asked me for my 4-digit passcode, I said I didn't have a passcode. Then the guy asked me for the last 4 digits of my social security. I got suspiciou

Questions

62

2

0

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Got a few minutes to learn more?

Check out these informative articles and resources.

Abstract rendering of Fiber optic internet.

EXPLAINER

What’s fiber internet?

Between remote work, gaming, streaming videos, social media, email, and so on, many of us spend a huge portion of our lives online. That’s what draws so many people to internet powered by fiber.
Woman working from home and videoconferencing with several colleagues.

TRENDING NOW

AT&T Fiber now delivers speeds up to 5 GIG

Is your home internet fast enough? Depending on speed tier availability and your household’s connectivity needs, you may choose an AT&T Fiber plan with hyper-gig speeds.
Three kids lounging on a sofa and browsing the web on their respective devices.

BLOG

A quick introduction to Wi-Fi 6

Wi-Fi 6 was designed to improve on previous standards in several ways, including more efficient battery usage, higher maximum bandwidth, improve security features, and more!
How can we help you today?
Shop phones
& devices
Bring your
own device
Upgrade phone
Add a line
to your plan
Download
myAT&T app
Get help online
Visit a store
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.