Online Account Access

Online Account Access

How to manage your account online or with the myAT&T app.

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Account number

Hi I went to an att store today and didn’t get an account number for my new service

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How can I login internationally or is there a way to reach customer support via email?

Hello, I'm traveling abroad right now and I'd like to access my account to check billing statements for any international fees. I'm using a data-only eSIM and have turned off roaming on my phone. I turned off my AT&T sim on my iPhone, but I turned it on today (while on WiFi) to see if I'd see an

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Online Account Purchases (Add Line, etc.) Error “Something went wrong”

I cannot make any transactions on my account - upgrade, add line, new device, etc. this has been an issue in my account for over a year. Each time I try, I get the following error: “Uh oh! Something went wrong Please call us at 800.331.0500 or 800.331.0600, so we can help with your order. BUSINES

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verification code not working

Hello, I'm a new customer and I'm having trouble setting up my passcode. I received a verification code via text message, but it's not working when I try to use it. I've attempted multiple times without success. Can you please assist me with this issue?

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How to Fix BUSINESS_SMB_SOC_CODE_MISSING

How do I get this fixed? I cant upgrade or do any changes to my account online without getting this code.  All plans have been updated so I know thats not the issue. 

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Whether you have fired others or been fired.....

I have fired AT&T for internet, wireless and TV. I have wasted WAY too much time trying to address my concerns with them.  I'd like to have a dollar for every hour I've spent a on hold.  And another dollar for every voice that has assured me that they could get me to someone who could

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Suspensions

Upgraded my iPhone 13 to an iPhone 15 pro max through the trade in promotion with att. Picked up the new phone Sunday and dropped off the trade in Monday at 0900. By 3 my new phone had been suspended the representative I spoke to said it had been reported stolen or missing. I informed him I have the

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In Text Log, texts showing as sent on certain days and times that were never actually sent

In my text log, it shows 13 texts back and forth with one specific number. I only sent 3 texts to that number on that date. Later in the week, on one date, it shows 9 incoming/outgoing texts with that same specific number, and we never texted at all that day. Does anyone know why this is happenin

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need transfer pin

need transfer pin to transfer services

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Has my AT&T wireless account information been hacked?

My wireless account if fairly new - I just set it up with two DuraXE phones last summer.  At that time I logged into my wireless account online and specified the Caller ID names for each phone. Recently, I have been receiving a large number of repeated calls from unknown and bogus phone numbers - I

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