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I want my money back for my iPhone pro max 13 that I traded in!

AT&T U highway robbers! I traded in my iPhone Pro Max 13 with the value of $850. I only had your services for less than 6 months because of the poor connectivity issues and the outages that you had. By the way, I never received a credit for either. Looking back to my paperwork if I leave your se

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Travel to Mexico

I have the Unlimited Extra EL Plan. Will I be charged extra for talk text or data in Mexico?

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5

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Accepted Solution

When friend calls back he shows up on my id as a weird number

Any idea why when nick calls me back it shows up as 111111 a spam risk? He calls me from a landline.  

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10

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Lifeline program in Oklahoma

I think it is pretty sorry that ATT will not accept Lifeline credit in Oklahoma. You did however accept ACP. I guess $9.25 opposed to $30.00 just isn't worth your effort. Very disappointing.

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4

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Concerned about being compromised or hacked

I might just be thinking crazy but I'm concerned that my ex has hacked my phone. He makes comments about things that he wouldn't know. Things that have been privately communicated by texts and social media messages and also locations I've been that he otherwise wouldn't have known. I've never used o

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How to cancel an account and start a new one

I need to cancel my dad's account which has 2 cell phones and a galaxy watch. I need to transfer one of those cell phone into an account in just my name.  How can I do that?  I have been given the runaround with this.  My dad just entered into a nursing home and doesn't need his cell

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13

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Return Process, and Installment Removal for iPhone Device Purchase

I made a big mistake switching to AT&T. The signal is terrible! The return process for the iPhone 15 Plus cannot be done in-store; it needs to be done by mail only. I received a notification from AT&T that my shipment was delivered on April 8, and that's it. I've been calling AT&T every

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AT&T not honoring trade-in promotion

At the end of January, AT&T ran a promotion to trade in your Samsung phone in any condition for an S24. Once I got the new phone, I sent back my S7 and received confirmation that it was received.  I waited 3 billing cycles for the credits to be applied and when that didn't happen, I contac

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print out of my call logs for three months

need a print out for the last three months og my call logs

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Has anyone been able to leave AT&T without creating more financial disaster?

Our 'contract' indicated the monthly bill would be $180 (high for me --I am 76 on a pension) It was a shock when the first bill arrived past the turn in date. My bill is seven dollars shy of being $300/month. I resent that we were lied to. I resent when I sent in questions about this, I received a c

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(28)
Travel to Mexico

I have the Unlimited Extra EL Plan. Will I be charged extra for talk text or data in Mexico?

Questions

5

0

0

Lifeline program in Oklahoma

I think it is pretty sorry that ATT will not accept Lifeline credit in Oklahoma. You did however accept ACP. I guess $9.25 opposed to $30.00 just isn't worth your effort. Very disappointing.

Questions

4

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0

Return Process, and Installment Removal for iPhone Device Purchase

I made a big mistake switching to AT&T. The signal is terrible! The return process for the iPhone 15 Plus cannot be done in-store; it needs to be done by mail only. I received a notification from AT&T that my shipment was delivered on April 8, and that's it. I've been calling AT&T every

Questions

8

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iPhone 14 Pro Max returned and erroneously counted as damaged

I sent in a 14 Pro Max as trade in and received an email today that it was counted as damaged and I will receive a $90 credit and therefore a charge of $660 on my next bill. I carefully read the trade in terms before sending in the phone and it met all conditions. The phone did have a scratch on the

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8

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Sales rep never called back….

We switched from Comcast to AT&T for internet. Right after installation a sales person came to the door, then spent about 4 hours (seriously) in our house giving us deals on switching from Verizon for our cell phones. Our new AT&T phones are to come today. She told us just call her when they

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10

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Getting calls from people not in my phone but I know them and then them leaving a voice mail which is a recording of their voice mail.

Getting calls from people not in my phone but I know them and then them leaving a voice mail which is a recording of their voice mail. My phone is supposedly calling them and they say they didn't call me

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Trending Accepted Solutions

(36)

Accepted Solution

When is ATT going to push out the April update?

My pixel pro 8 is having issues randomly disconnecting (no sim error) and I am told that this update will fix it.

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322

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Accepted Solution

Official Solution

I Cancelled ATT service. Do I still need to pay the bill?

My ATT bill is due in a few days. Is that bill for the next month of service or the past month of service? I changed providers and am trying to find out if I am obligated to pay this bill or not.

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278

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Official Solution

iPhone payment

Is there a way to pay just towards your phone cost, and not phone usage.

Questions

239

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Accepted Solution

Official Solution

Lost iPhone

How can I locate my lost iPhone if I don't know my login info to sign into my account?

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130

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Official Solution

Device upgrade pain

I placed an order yesterday for a device upgrade ( I'm eligible) and placed an order for store pickup. I went to the store to collect the phone, the store agent ran a fraud check with another online agent, who asked me some questions on phone. It wasn't audible at all, still I answered the questions

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