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Got denied by att fraud??

I just got denied by att fraud to open a new account with two lines I was going to port from google fi, I have an 800+ credit score and just got back stateside after 7 years from serving overseas. I tried opening two new att lines and got denied. Interesting how att treats military.

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25

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Voicemail Error O19T

When we call and voicemail should pickup we get an error O19T. No one at the AT&T store or on the phone can fix it.

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9

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my phone turned off and will not turn back on. Battery was not low, bill was paid and spouse has a working phone. charger works fine.

my phone turned off and will not turn back on. Battery was not low, charged works and bill was paid and spouse has a working phone.

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9

1

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Retrieve Text Messages from Airplane Mode

I was traveling for a week and had my iphone 15 on airplane mode. When I turned off the airplane mode, the text messages did not come through. Is there any way to retrieve the messages? Is there any way to prevent this from happening again?

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29

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SMS over WiFi issues continue

I’ve searched the vast similar issues reported here. My problem: SMS, MMS, and group texts frequently either, aren’t received ever, come in all at once in a dump and out of order, and when sending it’s either delayed significantly, or kicks back that the message was not sent and I have to attempt to

Questions

4.7K

71

Outage Credit

Was curious if anyone received the $5 outage credit from back in February? I didn’t have service for most of the day and have not received any credit for that disruption.

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14

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Account number

Hi I went to an att store today and didn’t get an account number for my new service

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10

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AT&T Not Honoring Trade-In Promotion

In October 2023 I agreed to a promotion to trade in two eligible devices from T-Mobile into AT&T for two free iPhone 15 Pros. I shipped the phones in according to the promotion with the pre-paid shipping label and waited the three billing cycles to receive my credit. After not receiving this cre

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11

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PlayStation portal not connecting with AT&T hotspot

I am unable to use my PlayStation portal on att hotspot service. I can connect via other services WiFi and hotspots. It is only att that does not allow my device to make a solid connection. I am certain there is some type of blocking either on purpose or not that is preventing my device from making

Questions

937

4

IMO Discount

Hello! I’ve been an employee for almost 2 years now and I haven’t had a problem with the imo discount till now. Every time I want to log in to add another line to the discount, it gives me an error. It says “update security profile”. I have updated it, waited and it doesn’t do anything. Please help!

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90

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(21)
Account number

Hi I went to an att store today and didn’t get an account number for my new service

Questions

10

0

0

AT&T Not Honoring Trade-In Promotion

In October 2023 I agreed to a promotion to trade in two eligible devices from T-Mobile into AT&T for two free iPhone 15 Pros. I shipped the phones in according to the promotion with the pre-paid shipping label and waited the three billing cycles to receive my credit. After not receiving this cre

Questions

11

0

0

I didn't receive email regarding att data breach

Hi, I am a former at&t customer and got alert from Captital Ones  regarding recent att data breach. They said my information found on darkweb by att data breach. But, I didn't receive emails/letter from AT&T is there another way to check the information on official website?

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60

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Is my Driver License number safe on Active Armor?

Should I put my DL number into activearmor?

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14

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Business phone numbers show up as "Los Angeles, CA" or "Spam risk" on AT&T Wireless but not on landlines.

Our Business phone numbers have a CNAM which shows up on landlines but not AT&T wireless. Some of our numbers show up with "Los Angeles, CA" and some show up as "Spam risk". How can I fix this to show our CNAM? 

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12

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Recent Cell Booster Issue

Apparently there was a misconfigured file on the Femtocell Gateway that caused links to go down for certain service areas. The fix has been put in place so the Cell Booster should be working now. You may have to power cycle your phones and then power them back up so they can re-register themselves t

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28

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Trending Accepted Solutions

(34)

Accepted Solution

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I Cancelled ATT service. Do I still need to pay the bill?

My ATT bill is due in a few days. Is that bill for the next month of service or the past month of service? I changed providers and am trying to find out if I am obligated to pay this bill or not.

Questions

222

10

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Accepted Solution

When is ATT going to push out the April update?

My pixel pro 8 is having issues randomly disconnecting (no sim error) and I am told that this update will fix it.

Questions

160

3

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Accepted Solution

Official Solution

iPhone payment

Is there a way to pay just towards your phone cost, and not phone usage.

Questions

149

2

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Accepted Solution

Official Solution

Device upgrade pain

I placed an order yesterday for a device upgrade ( I'm eligible) and placed an order for store pickup. I went to the store to collect the phone, the store agent ran a fraud check with another online agent, who asked me some questions on phone. It wasn't audible at all, still I answered the questions

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80

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Accepted Solution

Official Solution

Account closed

Account was closed due to unrelated illness that happened to me, just got back on my feet trying to figure out how to reinstate a closed account. Can anyone help me with this, not much information online.

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75

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