AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Wireless Account & Billing
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Phones & Devices
AT&T PREPAID
Let us help protect you from unwanted calls, text messages and spam.
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Get the new Samsung Galaxy S24 on the nation's largest & most reliable network!
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I will be traveling to the USA, does AT&T provide short term prepaid esims for tourists?
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AT&T PREPAID
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Does anyone know how to change the outgoing caller ID on prepaid? When I call someone with ActiveArmor my caller ID says “WIRELESS CALLER” instead of my name.
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AT&T PREPAID
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"But don't worry! You can submit a new unlock request when your 14-day return policy period ends." This has been more than 14 days but no luck. How can i proceed? Thank you
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Phones & Devices
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Why/ how is it ok that AT&T will not accept my check (shows bank routing code and account number) but instead requires my debit card (giving their system access to the chip and security code) in order to qualify for a monthly auto draft?
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Wireless Account & Billing
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I have an Iphone SE that has at&t wifi passpoint in my managed wifi networks. I contacted my carrier and apple about this and never got an answer. I am not nor have ever been an AT&T customer so how is this on my phone and why cant I remove it?
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Features & Services
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I have my phone set on silent but when I open up a game the sound comes on even though my phone is muted. I'm able to lower the sound and mute it using the volume rockers once I'm in the app itself but there shouldn't be any sound for anything if the phone is on mute. Is this a bug? Is there a fix f
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Phones & Devices
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I started getting this error on my Galaxy S20 when i tried to send picutre messages to my husbands phone which is also on the same account as my phone number. It did not matter if i was on the wifi, 4g or 5g. ATT support worked on it for a month with no solution, resetting my network, hard reset on
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Phones & Devices
710
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I signed up for AT&T at Costco and will be getting two phones. They are arriving today, I won't activate them. Our numbers were ported over. After doing a deeper look and apply for discounts through Verizon the bill is basically the same. I would like to return my phones and return to Verizon. D
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Phones & Devices
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I have a Lumia 950, which I believe is still supported by AT&T's network. The device is unlocked, and it is the ATT branded version which has VoLTE, but the SIM card isn't working on the phone and I am unable to get service, make calls, and text. I know the card is fine, because it is new from S
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Phones & Devices
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My spouse and I both have android phones. We both connect to the same attwifi passpoint. Her connection says connected and she is able to use the internet. However, my connection says "connected without internet" and I am unable to go online. I have reset my phone multiple times with the same outc
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Features & Services
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My spouse and I both have android phones. We both connect to the same attwifi passpoint. Her connection says connected and she is able to use the internet. However, my connection says "connected without internet" and I am unable to go online. I have reset my phone multiple times with the same outc
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Features & Services
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New Iphone13 won't accept calls from some contacts. Goes straight to voicemail. Never shows up in the missed call list. Not on airplane mode, do not disturb or blocked
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Wireless Account & Billing
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Why is it I can't view my usage details for January and February's billing cycles of this year. I have no problem viewing current usage or any of last years usage details. Just January and February of this year. I have never been able to see January 2024 now its February 2024 to. Never had this issu
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Wireless Account & Billing
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I?m in Namibia now and there is no service connecting despite the locals I am with having full bars everywhere we go. They are on MTC NAMIBIIA. This is the only provider showing up for me but when i connect to it manually nothing happens. Please help!
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Phones & Devices
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Looking for an unlimited plan. I am currently a Boost customer
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Wireless Account & Billing
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I’ve reset my hot spot mr1100, but the attadmin password doesn’t work.
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Phones & Devices
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Wanting to make payment arrangements to get my service turn back on
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Wireless Account & Billing
176
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My wife owns the ATT account and we are divorcing. What options do I have?
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Wireless Account & Billing
121
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I recently won a competition AT&T was hosting, and the prize included a new Galaxy S24U. The phone arrived but since this was never activated on the AT&T network the IMEI is not showing up as an AT*T phone when submitting a device unlock request. I have called customer service and went to my
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Phones & Devices
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I have an ASUS Zenfone 9 model ASUS_AI2202. It's been working fine on AT&T since the summer.Recently, possibly just after I upgraded to Android 14, the phone started crashing.It only crashes when the SIM card is inserted.Not a boot loop, but less than a minute after booting or inserting the SIM
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Phones & Devices
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I purchased a brand new iphone through ATT. Discovered the cable port has never worked (usually use wireless charging, needed to use a cable on a trip). Despite having insurance and AppleCare, I have to pay $150 to get a "new" phone, which arrived today and is actually a rebuilt phone instead of new
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Phones & Devices
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If you're shopping for some a birthday, anniversary, graduation or any special occasion, AT&T has the great savings on the latest smartphones, tablets, smartwatches and more.
Get the new Samsung Galaxy S24, S24+ or S24 Ultra on the nation's largest & most reliable network!
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
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Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
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