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Data Breach

What is AT&T doing about the recent data breach, besides claiming it did not come from their network?

Questions

47.9K

79

All-FI Hub getting error E013

Starting this morning my All-Fi hub is showing E013 which per this article means DNS down: https://www.att.com/support/article/internet/000092832 . I am not able to get an internet connection through the device right now. The article says the fix is either a reboot or a reset of the Hub. I have done

Questions

12.1K

8

0

More help with BGW320 and Google Mesh AC1200

Okay, I started by adding 3 Google hockey puck style AC1200 mesh system. But for almost a year I think I did it wrong. I never went into the BGW320 settings and did pass through or anything. I just setup the google mesh and I created a second network name. And for the past year, I have been running

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14

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fiber wired connection can't connect intermittently

TVs and gaming systems that are connect by a wire sometime gets a message that it can't connect. Wifi works.

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15

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same day or next day router in Dallas?

I'm moving into a new apartment in Dallas tomorrow and wondering if I switch to ATT from Spectrum today if there's any way possible to get same day or next day router. The new apartment has an ATT internet connection box in closet with ethernet cable, just needs a router. Ready to switch but don't w

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14

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Accepted Solution

Just Installed ATT Air, PlayStation 5 Won't Work

Hey ya'll. I just installed ATT Air after getting an email notification that Fixed Wireless was going to be removed from my area. I was using Fixed Wireless on my desktop, phone, and PlayStation 5. It's very glitchy. On my desktop, the network notification icon on Windows 11 states "Action Needed:

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9

5

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How to solve a internet connection issue with AT&T.

If you're experiencing internet connection issues with AT&T. How to solve troubleshoot and resolve the problem.

Questions

60

3

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Accepted Solution

Need underground cabling.

Hi, We took a new connection for our new home. they have provided the wiring and stuff so fast. I appreciate it. But they need to connect the main line to provide the internet. for that need some underground work. its been 3 days every call with the customer service say same answer that "technician

Questions

41

11

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"outside facilities issue"

Can AT&T please resolve this matter ASAP and provide substantive communication? I had an AT&T fiber installation appointment for Wed, Apr 10, 2024. AT&T called me the night before stating that technicians would be unable to make it due to an "outside facilities issue" and that technicia

Questions

53

9

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can not verify my security with a cellphone from Consumer Cellular.

I can login from my PC and use the email service. But when I update my security profile my none AT&T cell number (from Consumer Cellular) is not accepted.

Questions

14

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(13)
How do I remove a question that I posted here yesterday? It should be posted in Internet Equipment.

Yesterday I posted a question here: What stand-alone hardware firewall is compatible upstream of my AT&T Pace 5268AC? It should be posted in Internet Equipment.  I don't want to double-post.  Thanks.

Questions

14

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Linked Accounts

Trying to unlink accounts. When prompts followed "Remove this account"  does not appear.

Questions

6

0

0

Can't login to account - Don't have access to old phone number

After Yahoo merged with AT&T, I can no longer log into my account. Thankfully i'm still logged into my pc when I was able to login previously so I'm able to be logged in at all. But when that login expires i'll potentially lose access to my account all together. I had contacted customer support

Questions

11

0

0

Accepted Solution

Underground Fiber Terminal identification help

My home was built in 2017 when one lot was subdivided into 7. After the construction was finished, ATT installed Fiber infrastructure buried in my neighbor's front yard. But only one address of the 7 shows Fiber available in ATTs system. After some digging in my neighbor's yard, I found this infrast

Questions

25

0

0

Difficulty accessing my account

I have AT&T Internet service and I have DirecTV. On March 30 I got an email stating my account passcode was reset because of the data breach. Well, the email did NOT contain any information on how to change the passcode. In the process of trying to login/reset my password, I've obtained an ema

Questions

67

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Malicious link

Possible malicious links Hi. I'm here checking if these links are malicious. I only clicked on a link for a twitter page and these links showed up. I also wanted to know if cbs[.]gov[.]il is a legit site. Is there a way to check for specific malware in your apps?

Questions

31

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Trending Accepted Solutions

(14)

Accepted Solution

Official Solution

Actiontec modem with Internet 25

Can I use my existing Actiontec C2000A modem with Internet 25? It has bonded VDSL2+ capabilities.

Questions

74

2

0

Accepted Solution

Official Solution

Closed

Outdoor cell towers

I am trying to find out who I should speak with about a temporary outdoor cell tower for an event August 23 - August 25 in CT. Our flagship event is Dream Ride and you can find info at:  https://dreamride.org/  We get about 10,000 visitors and the event benefits Special Olympics from 41

Questions

48

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Accepted Solution

Official Solution

Closed

Lowering Manhole Cover

Hello - I am an engineer who is redesigning a site entrance to meet state DOT standards. The redesign will necessitate lowering the AT&T manhole cover several inches.  Please let me know who I should talk with at AT&T about this.

Questions

48

1

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Accepted Solution

New BGW 320 Gateway: Liftmaster/Chamberlain MyQ not compatible?!?

I set up the BGW320 that AT&T shipped to replace a flakey Arris today and it went amazingly well, copied over my same Wifi name and pw, and all the devices connected with no issues...except one. The Chamberlain/Liftmaster MyQ gateway for our garage door opener consistently says it's offline. &n

Questions

45

6

0

Accepted Solution

Need underground cabling.

Hi, We took a new connection for our new home. they have provided the wiring and stuff so fast. I appreciate it. But they need to connect the main line to provide the internet. for that need some underground work. its been 3 days every call with the customer service say same answer that "technician

Questions

41

11

0

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