AT&T PREPAID
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Wireless Account & Billing
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AT&T PREPAID
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I am travelling overseas for an extended period, and my AT&T prepaid SIM has become deactivated as my autopay has apparently failed (I didn't receive any email notification about it). I am absolutely desperate to get my number back; it is my contact number for friends and family, and it is link
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AT&T PREPAID
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We purchased a iPhone 11 in November but decided to go with the iPhone 12 mini instead. We spoke to a customer service rep who said to use to use the return label and said we could use USPS to ship. We had our mailman scan the box but we were told we didn't need a tracking number. Now i
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Phones & Devices
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When I picked up my phone upgrade from my local store, (which messed it up the first time, but that’s a whole different debacle) they gave me my shipping box and my shipping label then told me verbatim “Just tape the label to the box and drop it off in the USPS package drop off.” So I did exactly th
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Phones & Devices
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I called an ATT representative (Brooke in Ocean Springs) to switch my mom from T-mobile on to my plan on December 21, 2023. I took very careful notes about all details. I do have the time of the call and her number to help trace what happened if need be.. It turns out that most things promised were
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Wireless Account & Billing
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I just got denied by att fraud to open a new account with two lines I was going to port from google fi, I have an 800+ credit score and just got back stateside after 7 years from serving overseas. I tried opening two new att lines and got denied. Interesting how att treats military.
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Wireless Account & Billing
30
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When we call and voicemail should pickup we get an error O19T. No one at the AT&T store or on the phone can fix it.
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Phones & Devices
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my phone turned off and will not turn back on. Battery was not low, charged works and bill was paid and spouse has a working phone.
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Phones & Devices
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I was traveling for a week and had my iphone 15 on airplane mode. When I turned off the airplane mode, the text messages did not come through. Is there any way to retrieve the messages? Is there any way to prevent this from happening again?
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Features & Services
29
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I’ve searched the vast similar issues reported here. My problem: SMS, MMS, and group texts frequently either, aren’t received ever, come in all at once in a dump and out of order, and when sending it’s either delayed significantly, or kicks back that the message was not sent and I have to attempt to
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Features & Services
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Was curious if anyone received the $5 outage credit from back in February? I didn’t have service for most of the day and have not received any credit for that disruption.
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Wireless Account & Billing
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When I picked up my phone upgrade from my local store, (which messed it up the first time, but that’s a whole different debacle) they gave me my shipping box and my shipping label then told me verbatim “Just tape the label to the box and drop it off in the USPS package drop off.” So I did exactly th
Questions
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Phones & Devices
5
0
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I called an ATT representative (Brooke in Ocean Springs) to switch my mom from T-mobile on to my plan on December 21, 2023. I took very careful notes about all details. I do have the time of the call and her number to help trace what happened if need be.. It turns out that most things promised were
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Wireless Account & Billing
6
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Hi I went to an att store today and didn’t get an account number for my new service
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Wireless Account & Billing
12
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In October 2023 I agreed to a promotion to trade in two eligible devices from T-Mobile into AT&T for two free iPhone 15 Pros. I shipped the phones in according to the promotion with the pre-paid shipping label and waited the three billing cycles to receive my credit. After not receiving this cre
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Wireless Account & Billing
15
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Hi, I am a former at&t customer and got alert from Captital Ones regarding recent att data breach. They said my information found on darkweb by att data breach. But, I didn't receive emails/letter from AT&T is there another way to check the information on official website?
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Wireless Account & Billing
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Should I put my DL number into activearmor?
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Features & Services
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Accepted Solution
Official Solution
My ATT bill is due in a few days. Is that bill for the next month of service or the past month of service? I changed providers and am trying to find out if I am obligated to pay this bill or not.
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Wireless Account & Billing
224
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Accepted Solution
My pixel pro 8 is having issues randomly disconnecting (no sim error) and I am told that this update will fix it.
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Phones & Devices
163
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Official Solution
Is there a way to pay just towards your phone cost, and not phone usage.
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Features & Services
150
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Official Solution
I placed an order yesterday for a device upgrade ( I'm eligible) and placed an order for store pickup. I went to the store to collect the phone, the store agent ran a fraud check with another online agent, who asked me some questions on phone. It wasn't audible at all, still I answered the questions
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Phones & Devices
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Official Solution
Account was closed due to unrelated illness that happened to me, just got back on my feet trying to figure out how to reinstate a closed account. Can anyone help me with this, not much information online.
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Wireless Account & Billing
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