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(221879)
Plz I NEED HELP!! My trade in credits are missing and ATT isn't going to give me at all.

I've traded in 7 devices back in late Sept 2023. 5 out of 7 devices were received and credited but I am having problems with 2 lines. One device (Iphone 12 pro max) was returned late due to the return label was not sent with the box to me, and I've contacted the customer service a few times in Oct a

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26

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IMO setup

I have just switch over to ATT wireless service. I am trying to get my IMO discount on my account.  I have all of my information, I have already registered, but I keep receiving this information?  I don't know what I am doing wrong.  Can you please advise and help me. Your informa

Questions

326

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Trying to port my phone number out of an AT&T business account to another carrier

I have been trying for months to port out my phone number from an AT&T business account to another carrier (Spectrum). I made many attempts to obtain a pin# from AT&T and give it to spectrum, and every time the pin# does not work.  Spectrum is requiring a 6 digit pin#.  I am compl

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5

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Accepted Solution

AT&T Locked Phone Won't Accept AT&T SIM

I have an old Lumia 830 locked to AT&T. I am trying to cut down on screen time, so I want to use this as my daily phone because the Windows Mobile app store is no longer supported. I have an AT&T SIM card from 2022, and when I put it in the phone, it won't accept it and thinks it's from anot

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47

9

Unlocking Moto G Power 2022

I need help unlocking my phone. The app does not work the website tells me to use the app and Motorola tells me to talk to at&t. My phone is prepaid and is well over a year old and has had service the entire time isn't on an installment plan or stolen. It was a Christmas gift from my sister and stil

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14

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Hotspot "Failed to enable"

My Hotspot isn't working! Can you help? The device is in service I checked Settings > Personal Hotspot > "Allow Others to Join" and "Maximize Compatibility" My computer finds the device, but when I select the device for my Wi-Fi network, my computer displays the error saying "Failed to enabl

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9

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Trade-in ot received/stolen after sending through UPS

In December of 2023 I "upgraded" my Galaxy S22 to the S23+ because it would be "free" after paying taxes in the store.  I had shopped (4) times before and waited until the phone would be "free." because every salesperson I spoke to stated there wasn't much of an upgrade from the S22 to the S23+.  On

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38

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AT&T cancelled my order.

I ordered a phone for my nephew, it was his birthday gift, it's been more than 4 days, and it never arrived, they also canceled my order, thank you AT&T :)

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8

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Unable to Receive Landline Calls from Callers in Certain Area Code(s)

Sometime within the past month, my Samsung S10+ can no longer receive incoming calls from some landline phones in a certain area code (330). My cell area code is 503. The outgoing callers either hear silence, a quick busy tone, ringing (sometimes with double ringing), or a recording that indicates t

Questions

27

3

Payment arrangement

I had a payment arrangement for 3/26. They didn't take their payment then suspended my service today! I chatted with customer service and they said I didn't have that payment arrangement but I have the screenshot that proves I did!

Questions

13

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(25)
Trying to port my phone number out of an AT&T business account to another carrier

I have been trying for months to port out my phone number from an AT&T business account to another carrier (Spectrum). I made many attempts to obtain a pin# from AT&T and give it to spectrum, and every time the pin# does not work.  Spectrum is requiring a 6 digit pin#.  I am compl

Questions

5

0

0

Hotspot "Failed to enable"

My Hotspot isn't working! Can you help? The device is in service I checked Settings > Personal Hotspot > "Allow Others to Join" and "Maximize Compatibility" My computer finds the device, but when I select the device for my Wi-Fi network, my computer displays the error saying "Failed to enabl

Questions

9

0

0

AT&T cancelled my order.

I ordered a phone for my nephew, it was his birthday gift, it's been more than 4 days, and it never arrived, they also canceled my order, thank you AT&T :)

Questions

8

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no longer have access to my voicemail

Whenever I try to get to my voicemail, the phone immediately tells my that I am not available and to leave a message. Pressing the voicemail icon, pressing 1 does not bring me to the menu that lets me listen to my messages or access options. I need this fixed ASAP.everything worked fine a week ago.

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15

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Samsung 23 Plus Block #'s

I recently purchased the Samsung 23 plus. I have reported and blocked numbers and still getting text notifications from the block numbers. How can I stop getting notifications.

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7

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New Iphone 13 not receiving calls from some contacts

New Iphone13 won't accept calls from some contacts. Goes straight to voicemail.  Never shows up in the missed call list.  Not on airplane mode, do not disturb or blocked

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12

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Trending Accepted Solutions

(50)

Accepted Solution

Official Solution

Unlock devise

I have an IPhone which is locked by AT&T , can you help me unlock it please

Questions

442

4

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Accepted Solution

Official Solution

Termination

I am on the unlimited starter plan and I brought my own phone. Is there a termination fee if I want to cancel service. I can?t find anywhere on my account that says I?m in a contract with AT&T.

Questions

188

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Accepted Solution

Official Solution

GETTING DIVORCED AND NEED TO SEPARATE THE PHONES

My wife owns the ATT account and we are divorcing. What options do I have?

Questions

117

3

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Accepted Solution

Official Solution

Possible malicious links

Hi. I'm here checking if these links are malicious.

Questions

115

5

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Accepted Solution

Official Solution

Billing

Wanting to make payment arrangements to get my service turn back on

Questions

101

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