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We got a hard sell from ATT to switch to Air to improve our internet. It was sold as a package deal with Direct TV streaming. Our internet is great but with its ever changing IP address we ran into location issues with Hulu live. I called Direct TV and they have the same policy of only allowing 4 t
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AT&T Internet Air
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i cancelled my extended wi-fi coverage back in December, but i keep getting billed for it every month. i call the 800 support number and have no problem getting the $10 charge refunded on my current bill. but then next month, the charge shows up again. what do i have to do to get this c
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AT&T Internet
50
8
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My internet box is under my bed and I’d like to move it to the living room. When the technician placed it 4 years ago this was the best place as there was a phone connection there . Can I move it and do I need a phone jack? Can this phone connections be moved to another room? Thanks .
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AT&T Internet
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I just got Internet Air and really love the speed for streaming. But Hulu Live keeps showing our IP address keeps changing and throwing off our Home location. How can we keep this from happening? Other streaming services do not seem to be having this issue like Disney plus or Netflix.
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AT&T Internet Air
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Official Solution
What is AT&T doing about the recent data breach, besides claiming it did not come from their network?
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AT&T Internet
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94
Why isn’t AT&T doing anything about the data breach? Supposedly they’re notifying those whose information was compromised, but I was just informed by my credit card company that my SSN has been spotted on the dark web as a result of a breach from AT&T… this is the first I’m hearing of a brea
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AT&T Internet
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I was told be an att representative in target that fiber from you guys would be installed in my area in the next couple of months. My zip code is 43612 if that helps with location and I want to be sure this is true and it wasn't the rep trying to make a sale by lying to me since it's happened in the
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Internet with AT&T Fiber
10
4
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I received an email from Experian's IDNotifiy service on April 18th stating my Social Security numberand phone number were breached in the reccent ATT Data breach, but have not received the email from AT&T offering the security monitoring. I am a former customer and was wondering if anyone knows
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AT&T Internet
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Can AT&T please resolve this matter ASAP and provide substantive communication? I had an AT&T fiber installation appointment for Wed, Apr 10, 2024. AT&T called me the night before stating that technicians would be unable to make it due to an "outside facilities issue" and that technicia
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Internet with AT&T Fiber
55
10
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I have an office in the backyard, detached from main house where wifi is very weak, even with an extender. I extended a hardwire and internet on computer works great. I still wish to have wifi for other devices. Can I hardwire to the wifi extender directly, provide wifi to other devices in office, a
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Internet with AT&T Fiber
15
3
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Hello all, Are there non ATT wireless extenders that work with the BGW320 Modem/Router? I thought I saw a list somewhere but can no longer find it. Thanks, Leo
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Internet with AT&T Fiber
10
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Last week I got an e403 called support twice, going through the reboot, reset, and moving it around the house before they RMA'd it. I was down for about 3 days until I got connected again Thursday night. Every thing worked fine until Tuesday afternoon when it just died and gave me an e403 error aga
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AT&T Internet Air
34
0
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Yesterday I posted a question here: What stand-alone hardware firewall is compatible upstream of my AT&T Pace 5268AC? It should be posted in Internet Equipment. I don't want to double-post. Thanks.
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AT&T Internet
20
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Trying to unlink accounts. When prompts followed "Remove this account" does not appear.
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AT&T Internet
10
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My home was built in 2017 when one lot was subdivided into 7. After the construction was finished, ATT installed Fiber infrastructure buried in my neighbor's front yard. But only one address of the 7 shows Fiber available in ATTs system. After some digging in my neighbor's yard, I found this infrast
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Internet with AT&T Fiber
26
0
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I have AT&T Internet service and I have DirecTV. On March 30 I got an email stating my account passcode was reset because of the data breach. Well, the email did NOT contain any information on how to change the passcode. In the process of trying to login/reset my password, I've obtained an ema
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AT&T Internet
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Closed
I am trying to find out who I should speak with about a temporary outdoor cell tower for an event August 23 - August 25 in CT. Our flagship event is Dream Ride and you can find info at: https://dreamride.org/ We get about 10,000 visitors and the event benefits Special Olympics from 41
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AT&T Internet
70
2
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Official Solution
Closed
Hello - I am an engineer who is redesigning a site entrance to meet state DOT standards. The redesign will necessitate lowering the AT&T manhole cover several inches. Please let me know who I should talk with at AT&T about this.
Questions
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Internet with AT&T Fiber
56
1
0
Accepted Solution
Can AT&T please resolve this matter ASAP and provide substantive communication? I had an AT&T fiber installation appointment for Wed, Apr 10, 2024. AT&T called me the night before stating that technicians would be unable to make it due to an "outside facilities issue" and that technicia
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Internet with AT&T Fiber
55
10
0
Accepted Solution
I set up the BGW320 that AT&T shipped to replace a flakey Arris today and it went amazingly well, copied over my same Wifi name and pw, and all the devices connected with no issues...except one. The Chamberlain/Liftmaster MyQ gateway for our garage door opener consistently says it's offline. &n
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Internet with AT&T Fiber
48
6
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Accepted Solution
Hi, We took a new connection for our new home. they have provided the wiring and stuff so fast. I appreciate it. But they need to connect the main line to provide the internet. for that need some underground work. its been 3 days every call with the customer service say same answer that "technician
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Internet with AT&T Fiber
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