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Phones & Devices

Phones & Devices

Tips on using and troubleshooting smartphones, tablets & devices.
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time zone for collections

what time zone is collections in?

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Straight up lieing saying too many unlock request and to wait 30 days. This is absolutely 100% false. Is Att serious?

I have had a cheap phone sitting dormant in the corner for a year now and decided to get a cheap prepaid plan on it. When I went to unlock it. At&t said this device has had too many unlock attempts and to try again in 30 days. This is completely a straight up lie. It was literally sitting there

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11

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Voice-mail timestamp

When retrieving voice-mail, the timestamp is on the incorrect time zone. How do I change it?

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9

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Unlock request

We are currently switching from AT&T to Verizon. my partners phone number switched over fine. Mine claims it transferred but when we went to active the new phone with Verizon it says my phone number is locked and to contact AT&T.  I submitted a request online to have the number unlocke

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9

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No longer showing read receipt in text

HI, My boyfriend and I both have the Samsung Galaxy S22+.  After he did the upgrade this weekend, neither one of us see or have the notifications of Delivered, read, etc.  We have not changed our settings, and they all show that we should be getting them 

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3.3K

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At&t service ready2go has stopped.

I am not able to open my htc mobile.

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119

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Accepted Solution

Software update one ui 6 for s23 ultra

Ive been seeing online that other people with locked att phones have been able to get the one ui 6 update for their s23 ultra but when I try to do it it keeps saying software update interrupted, please try again in 24 hours. It has been saying this for months and I already have tried everything and

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2.4K

29

Zip code invalid

When entering my address and zip code for iTunes it’s telling me my zip code is incorrect. But my entire address is correct.

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7

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Accepted Solution

Official Solution

How to increase number of rings before voice mail

Using the #61 code won’t work

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1K

2

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Accepted Solution

S22 Ultra no network connection (waiting on repair)

I experienced the same issue with my S22 Ultra, out of nowhere on Thursday February 8th. My wife has the same phone, on this network and does not have any issues. On Monday Feb 12, I went to the ATT store; they replaced 2 sim cards and finally used an ESIM. The phone worked while in the store. Later

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(12)
time zone for collections

what time zone is collections in?

Questions

3

0

0

Unlock request

We are currently switching from AT&T to Verizon. my partners phone number switched over fine. Mine claims it transferred but when we went to active the new phone with Verizon it says my phone number is locked and to contact AT&T.  I submitted a request online to have the number unlocke

Questions

9

0

0

Zip code invalid

When entering my address and zip code for iTunes it’s telling me my zip code is incorrect. But my entire address is correct.

Questions

7

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0

No a actualizado el software

Tengo un Samsung s23 ultra, me aparece que la última actualización de software Fue en febrero del año pasado y aun no actualiza, e tratado de actualizar y me aparece que no hay ninguna actualización que revise en 24 horas y así me sigue pasando

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9

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Apple Logo Blinking

can you transfer data from an phone with the apple log blinking to a new iphone

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16

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Recent Cell Booster Issue

Apparently there was a misconfigured file on the Femtocell Gateway that caused links to go down for certain service areas. The fix has been put in place so the Cell Booster should be working now. You may have to power cycle your phones and then power them back up so they can re-register themselves t

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Trending Accepted Solutions

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Accepted Solution

My phone is locked by att network

My phone is locked on the att network and I am outside the United States I need to unlock my iPhone The report shows that it is not in the database IMEI:354058245689526

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46

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Accepted Solution

Official Solution

Iphone 14 plus

I bought a used iPhone in Ukraine without knowing anything about the blocking. Is it possible to somehow revise it taking into account these details and unlock it? There are correspondence and receipts for payment.

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36

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Accepted Solution

Official Solution

Unlocked samsung s10e

I want to upgrade my at&t locked S7 to an unlocked S10e. So I remove the sim card in the s7 and put in the s10e and at&t will recognize my number and new phone? Then switch transfer the files in the s7 to the s10e? Will the at&t firmware that enables video calling be in the s10e then sin

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31

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Accepted Solution

Unlock code incorrect

Received approval and an unlock code for a Samsung note 8. The code is incorrect. Contacted AT&T support and they advised I would need to submit the request through ATT prepaid. As far as I can tell, ATT prepaid does not have a separate procedure for unlocking devices. So what do I do?

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27

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Accepted Solution

Bought a phone that was reported stolen after

I bought an Iphone 15 promax on fb marketplace and the seller said it can be unlocked cause it was paid off already. But when I tried unlocking the phone on the AT&T website, it showed that it still has balance left and that it cannot be unlocked. So I just got scammed and the seller will just r

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26

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