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I recently bought a refurbished iphone SE 2020 edition off of the internet. It seems to be locked to att. When I submitted a request to unlock so I can use my own sim, the request bounced back and told me that IMEI for my phone was still unpaid. However, since I have just received my phone I cannot
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Apple
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Whenever anyone calls me, and they get my voicemail, the voicemail greeting is in a British voice instead of American. I've tried changing languages and other stuff, but it's not changing. Galaxy S22 Ultra. I'm at a loss as to how that happened, and how to change it. Nothing I've tried has helped.
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Samsung
21
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Is there another outage for ATT? I am at work and some of my coworkers are also on SOS.
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Other Phones & Devices
46
1
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Getting calls from people not in my phone but I know them and then them leaving a voice mail which is a recording of their voice mail. My phone is supposedly calling them and they say they didn't call me
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Apple
9
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Yesterday all of a sudden today it prevents me from sending texts saying "Can't Send Message with AT&T ,Error 2" I have tried restarting it multiple times and cleared the cache yet still the same. Also I have an Samsung Galaxy S22
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Android
32
4
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Have 4 lines on my account. An account I've had for nearly 30 years. Upgraded 2 of the 4 lines in September without this insanity. Now want to upgrade the remaining two lines and all of a sudden I need to email a scan of my drivers license, a state ID, or my passport? Simply to upgrade phones on an
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Phone & Device Upgrades
364
3
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Any idea why when nick calls me back it shows up as 111111 a spam risk? He calls me from a landline.
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Apple
7
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Any update to the wireless outage? The outage part of the app says my service is good… but mine and everyone else’s on ATT is definitely not good.
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Other Phones & Devices
54
3
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Do I need to buy a prepaid card to activate the hotspot.
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Other Phones & Devices
14
1
Accepted Solution
Official Solution
As soon as I open the ATT Secure Family app, I get a pop up message that states “unable to complete your request. Please, try again later”. This happens on all my devices.
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Apple
293
10
Getting calls from people not in my phone but I know them and then them leaving a voice mail which is a recording of their voice mail. My phone is supposedly calling them and they say they didn't call me
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Apple
9
0
0
Any idea why when nick calls me back it shows up as 111111 a spam risk? He calls me from a landline.
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Apple
7
0
0
can you transfer data from an phone with the apple log blinking to a new iphone
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Apple
12
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Closed
can you transfer data from an phone with the apple log blinking to a new iphone
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Apple
10
0
0
I have a prepaid account (one year promo) that is displaying CDT at top on a call and CST on the breakdown of the numbers and details. I think this is why no one sees my chat or comments when I'm online in social media.
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Android
15
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Apparently there was a misconfigured file on the Femtocell Gateway that caused links to go down for certain service areas. The fix has been put in place so the Cell Booster should be working now. You may have to power cycle your phones and then power them back up so they can re-register themselves t
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AT&T Cell Booster
31
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Accepted Solution
My pixel pro 8 is having issues randomly disconnecting (no sim error) and I am told that this update will fix it.
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Android
303
3
0
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Official Solution
I placed an order yesterday for a device upgrade ( I'm eligible) and placed an order for store pickup. I went to the store to collect the phone, the store agent ran a fraud check with another online agent, who asked me some questions on phone. It wasn't audible at all, still I answered the questions
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Phone & Device Upgrades
84
2
0
Accepted Solution
Official Solution
Why do all my incoming phone calls go straight to voicemail
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Android
62
1
0
Accepted Solution
Official Solution
My old phones screen went black. How can I transfer pics etc with the USB cable? All my pics aren't on the cloud
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Android
33
2
0
Accepted Solution
Cell booster needs to be plugged into router which is in an interior closet nowhere near a window. So GPS attachment cannot be near a window to pick up signal. How much will this negatively impact the booster. Will this prevent it working?
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AT&T Cell Booster
29
4
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