Phones & Devices

Phones & Devices

Tips on using and troubleshooting smartphones, tablets & devices.
Ask a question

Latest conversations

View More

(92849)
Unlock Refurbished Phone

I recently bought a refurbished iphone SE 2020 edition off of the internet. It seems to be locked to att. When I submitted a request to unlock so I can use my own sim, the request bounced back and told me that IMEI for my phone was still unpaid. However, since I have just received my phone I cannot

Questions

15

4

0

Voicemail greeting is now in British.

Whenever anyone calls me, and they get my voicemail, the voicemail greeting is in a British voice instead of American. I've tried changing languages and other stuff, but it's not changing. Galaxy S22 Ultra. I'm at a loss as to how that happened, and how to change it. Nothing I've tried has helped.

Questions

21

3

0

AT&T cell service is down?

Is there another outage for ATT? I am at work and some of my coworkers are also on SOS.

Questions

46

1

0

Getting calls from people not in my phone but I know them and then them leaving a voice mail which is a recording of their voice mail.

Getting calls from people not in my phone but I know them and then them leaving a voice mail which is a recording of their voice mail. My phone is supposedly calling them and they say they didn't call me

Questions

9

0

0

Google messaging app error 2

Yesterday all of a sudden today it prevents me from sending texts saying "Can't Send Message with AT&T ,Error 2" I have tried restarting it multiple times and cleared the cache yet still the same. Also I have an Samsung Galaxy S22

Questions

32

4

0

Verify ID???

Have 4 lines on my account. An account I've had for nearly 30 years. Upgraded 2 of the 4 lines in September without this insanity. Now want to upgrade the remaining two lines and all of a sudden I need to email a scan of my drivers license, a state ID, or my passport? Simply to upgrade phones on an

Questions

364

3

0

When friend calls back he shows up on my id as a weird number

Any idea why when nick calls me back it shows up as 111111 a spam risk? He calls me from a landline.  

Questions

7

0

0

Outage

Any update to the wireless outage? The outage part of the app says my service is good… but mine and everyone else’s on ATT is definitely not good.

Questions

54

3

0

Wi-Fi hotspot

Do I need to buy a prepaid card to activate the hotspot.

Questions

14

1

Accepted Solution

Official Solution

Secure Family App not working on any devices

As soon as I open the ATT Secure Family app, I get a pop up message that states “unable to complete your request. Please, try again later”. This happens on all my devices.

Questions

293

10

Be the first to reply

(13)
Getting calls from people not in my phone but I know them and then them leaving a voice mail which is a recording of their voice mail.

Getting calls from people not in my phone but I know them and then them leaving a voice mail which is a recording of their voice mail. My phone is supposedly calling them and they say they didn't call me

Questions

9

0

0

When friend calls back he shows up on my id as a weird number

Any idea why when nick calls me back it shows up as 111111 a spam risk? He calls me from a landline.  

Questions

7

0

0

Apple Logo Blinking

can you transfer data from an phone with the apple log blinking to a new iphone

Questions

12

0

0

Closed

Apple Logo Blinking

can you transfer data from an phone with the apple log blinking to a new iphone

Questions

10

0

0

two different time zones on account summary

I have a prepaid account (one year promo) that is displaying CDT at top on a call and CST on the breakdown of the numbers and details. I think this is why no one sees my chat or comments when I'm online in social media.

Questions

15

0

0

Recent Cell Booster Issue

Apparently there was a misconfigured file on the Femtocell Gateway that caused links to go down for certain service areas. The fix has been put in place so the Cell Booster should be working now. You may have to power cycle your phones and then power them back up so they can re-register themselves t

Questions

31

0

Trending Accepted Solutions

(10)

Accepted Solution

When is ATT going to push out the April update?

My pixel pro 8 is having issues randomly disconnecting (no sim error) and I am told that this update will fix it.

Questions

303

3

0

Accepted Solution

Official Solution

Device upgrade pain

I placed an order yesterday for a device upgrade ( I'm eligible) and placed an order for store pickup. I went to the store to collect the phone, the store agent ran a fraud check with another online agent, who asked me some questions on phone. It wasn't audible at all, still I answered the questions

Questions

84

2

0

Accepted Solution

Official Solution

voicemail

Why do all my incoming phone calls go straight to voicemail

Questions

62

1

0

Accepted Solution

Official Solution

Transferring data to new phone

My old phones screen went black. How can I transfer pics etc with the USB cable? All my pics aren't on the cloud

Questions

33

2

0

Accepted Solution

Nokia cell booster

Cell booster needs to be plugged into router which is in an interior closet nowhere near a window. So GPS attachment cannot be near a window to pick up signal. How much will this negatively impact the booster. Will this prevent it working?

Questions

29

4

0

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
How can we help you today?
Shop phones
& devices
Bring your
own device
Upgrade phone
Add a line
to your plan
Download
myAT&T app
Get help online
Visit a store
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.